CSRIPS Operations Supervisor

The Coral Springs Regional Institute of Public Safety is a division of The Coral Springs-Parkland Fire Department who has a diverse work force who are dedicated to providing the highest level of professional service to our students, and community in which we serve. We are honored to be an accredited institution by the Council of Occupational Accreditation (COE) since 2013. This has paved the way for the future of our school as it has become the only certified training center to hold Emergency Medical Technician, Paramedic and Firefighter I and II programs under one roof. Our mission is to educate, facilitate, motivate, and prepare our students to proudly serve the community and continuously uphold our “Commitment to Excellence”.

For More Information, Please Visit The Following Sites

City of Coral Springs Fire Department website:http://www.coralsprings.org/fire

Coral Springs Regional Institute of Public Safety website: http://www.csrips.org/

Under general direction from the Division Chief of Coral Springs Regional Institute of Public Safety (CSRIPS), the CSRIPS Operations Supervisor is responsible for coordinating and supporting the Institute's programs and courses, assisting with special projects and providing guidance to the instructors and students. This position will also provide day-to-day operational guidance regarding academic and operational necessities to ensure activities, requests, and issues are either handled at this level or, if needed, directed through the appropriate channels and resolved efficiently.

Example of Duties

• Leads support personnel for program administrators, instructors and clinical coordinator.
• Oversees the student admissions process.
• Coordinates student transfers ensuring all compliance activities and financial obligations are met.
• Orchestrates the supply chain for program resources including, but not limited to, curriculum on vendor platform, books, consumable supplies, and space. Facilitate vendor scheduling for review sessions.
• In the absence of the Program Coordinator or Program Administrator, resolves student and instructor concerns/matters. Takes corrective action which may include providing guidance with student exceptions, withdrawals, dismissals, refunds, and transfers. If issues can’t be resolved, this position would escalate matter to the Division Chief.
• Facilitates necessary updates on policy and procedures with instructors and staff.
• Handles special projects assigned by the Division Chief.
• Develops training plans and coordinates training programs for all CSRIPS academic advisors and support personnel. Ensures training plans meet compliance requirements as defined by the licensing and accrediting bodies. Ensures training plans support cross-training efforts for business continuity.
• Oversees the Veterans Affairs School Certifying Officials to ensure students are meeting their training requirements.
• Coordinates training schedule to ensure sufficient availability for CSRIPS customer and instructor support.
• Partners directly with Human Resources on the instructor recruitment process.
• Facilitates tasks to process hired instructors (IT access, , student information system instructor records, uniform, etc.).
• Facilitates onboarding of instructors with program administrators to acclimate instructors to CSRIPS.
• Coordinates process for terminating CSRIPS Instructors and notifies the Division Chief and Human Resources.
• Facilitates semi-annual evaluation and annual formal evaluations for staff.
• Participates and may recommend candidates for staff vacancies.
• In the absence of the Fire Program Administrator, manages facility maintenance and issues including, but not limited to, vendor coordination, scheduling maintenance, providing guidance to maintenance support and reporting facility issues.
• Facilitates website updates including content management within all programs.
• Coordinates marketing initiatives for CSRIPS to include events and supplies.
• Bachelor’s Degree with 3 years’ mid-level management of an educational institute preferred. Candidates holding a lesser degree/college credit with 3 years’ experience managing an educational institute or extensive management experience may be considered at the discretion of the Division Chief and Fire Chief.
  
  

Work environment involves everyday risks or discomforts which require normal safety precautions typical of such places as office or meeting and training rooms, e.g., use of safe work place practices with office equipment, avoidance of trips and falls, and observance of fire and building safety regulations, and traffic signals when driving.

Knowledge, Skills And Abilities

• Excellent problem-solving skills oriented toward analyzing, assessing and managing financial, administrative and operational execution.
• Experience in organizational management with the ability to coach a senior-level staff.
• Experienced strategist and innovator who will contribute in the leadership, management and growth of the organization.
• Highly accountable and results-driven with the ability to establish goals to guide action and objectively measure performance.
• Deep understanding of project planning, staffing models, budgeting and cash flow forecasting.
• Experience in curriculum development, instructional design, program administration, teaching and assessing curriculum.
• Experience coordinating and facilitating faculty/instructor development workshops, new instructor training and professional development opportunities for faculty.
• Demonstrated experience advising, counseling and mentoring diverse student populations.
• Excellent administrative, oral, written, and interpersonal skills.
• Demonstrated leadership building teams and establishing/maintaining positive working relationships with people from diverse backgrounds including the public, leadership, governmental authorities, employees and students.
• Expert user of Microsoft Office Suite with ability to become advanced user of various other software and technology applications.
• Must demonstrate behaviors that support the City's Mission, Vision and Core Values. The VISION is to be the premier community in which to live, work, and raise a family. The City's MISSION is to provide an innovative, sustainable, high-performing organization that strives to make decisions and measure progress based on economic, social, and environmental factors improving the quality of life for the residents, businesses, and visitors of the diverse community we serve. The CORE VALUES include Teamwork, Respect, Accountability, Innovation, Leadership, and Superior Service.
• Required conduct is to be ethical and fair while representing the City. Must be responsible to adhere to all workplace policies that support ethical business practices and standards of conduct including, but not limited to, polices on Gifts, Conflict of Employment, Discipline, Drug Free Workplace, Employment of Relatives, Formal Grievances, Anti-Harassment, Posting of Job Vacancies, Equal Employment Opportunity, Political Activity, and Recruitment and Selection.
• Ability to establish and maintain effective working relationships with the general public, coworkers, elected and appointed officials, and members of diverse cultural and linguistic backgrounds regardless of race, color, religion, age, gender, ethnicity, disability, sexual orientation, marital status or political affiliation.
• This is a designated "Recovery" classification in the City's Emergency Operations Plan and will require the employee occupying this position to work for declared emergencies. Completion of appropriate level of National Incident Management System (NIMS) training is mandatory within one year of employment.
  
  

Examination Process

The following includes all steps required to process for the position. Continuing on with each step of the process is contingent upon successfully completing the previous step. Candidates can be dismissed at any point throughout the consideration process. Communication regarding scheduling and updates will be posted to your governmentjobs.com account, please check your account regularly.

• Apply via our online application
• Application review
• Formal Interview
• Extensive Background Investigation
• Post-Offer Drug Test
  
  

The Coral Springs-Parkland Fire Department is firmly committed to offering an equitable, drug-free work environment. We do not discriminate in any employment-related decisions on the basis of race, color, religion, national origin, sex, age, disability or other similar factors that are not job-related. This commitment is practiced in all aspects of our personnel policies, programs, practices, recruitment, examination, appointment, training, promotion, retention and other related activities. When requested, the Coral Springs Fire Department will make reasonable accommodations for individuals with disabilities. Please contact the Human Resources Unit if special assistance is needed.