What are the responsibilities and job description for the Records Clerk position at City of Conway, Arkansas?
Job Code: 03
Posted On: June 30, 2026
Job Type: Full Time
Pay Rate: $35,103.00 annually
Department: Police
Category: Non-Uniform
Shift: Day
Education: High School or GED
Civil Service: Yes
Background Investigation: Yes
AR Driver’s License: Yes
Drug Test Required: Yes
The City of Conway is accepting applications for a Records Clerk (Customer Service Representative) with the Conway Police Department. This position prepares, maintains, and distributes law enforcement records while providing professional customer service to the public and other agencies.
Essential Duties and Responsibilities
Enter, code, and retrieve information from multiple computer systems.
Maintain accurate electronic and paper records.
Process records requests in accordance with applicable laws.
Answer telephones and assist the public with records inquiries.
Prepare, compile, copy, and distribute reports.
Receive and balance cash and check payments.
Maintain traffic citation files.
Process criminal background check requests.
Scan reports for long-term electronic storage.
Perform other related duties as assigned.
Requirements
High School Diploma or GED required.
12–18 months of related clerical or office experience preferred, or an equivalent combination of education and experience.
Strong communication and customer service skills.
Ability to maintain confidential information.
Ability to type at least 45 words per minute.
Working knowledge of Microsoft Word, spreadsheets, databases, and office equipment.
Ability to accurately handle cash and maintain detailed records.
Maintain regular attendance.
Working Conditions
Office environment with controlled temperature and moderate noise.
Frequent computer and office equipment use.
Occasional lifting of up to 50 pounds.
The City of Conway offers a competitive benefits package.
The City of Conway is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex, national origin, marital or veteran status, political status, disability status, or any other legally protected status.
Posted On: June 30, 2026
Job Type: Full Time
Pay Rate: $35,103.00 annually
Department: Police
Category: Non-Uniform
Shift: Day
Education: High School or GED
Civil Service: Yes
Background Investigation: Yes
AR Driver’s License: Yes
Drug Test Required: Yes
The City of Conway is accepting applications for a Records Clerk (Customer Service Representative) with the Conway Police Department. This position prepares, maintains, and distributes law enforcement records while providing professional customer service to the public and other agencies.
Essential Duties and Responsibilities
Enter, code, and retrieve information from multiple computer systems.
Maintain accurate electronic and paper records.
Process records requests in accordance with applicable laws.
Answer telephones and assist the public with records inquiries.
Prepare, compile, copy, and distribute reports.
Receive and balance cash and check payments.
Maintain traffic citation files.
Process criminal background check requests.
Scan reports for long-term electronic storage.
Perform other related duties as assigned.
Requirements
High School Diploma or GED required.
12–18 months of related clerical or office experience preferred, or an equivalent combination of education and experience.
Strong communication and customer service skills.
Ability to maintain confidential information.
Ability to type at least 45 words per minute.
Working knowledge of Microsoft Word, spreadsheets, databases, and office equipment.
Ability to accurately handle cash and maintain detailed records.
Maintain regular attendance.
Working Conditions
Office environment with controlled temperature and moderate noise.
Frequent computer and office equipment use.
Occasional lifting of up to 50 pounds.
The City of Conway offers a competitive benefits package.
The City of Conway is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex, national origin, marital or veteran status, political status, disability status, or any other legally protected status.
Salary : $35,103