Tourism Sales Specialist I

Posting Details

Applicant View of Posting

Posting Number
4291P

Position Title
Tourism Sales Specialist I

Department
Convention & Visitors Bureau

Job Code
04300

FLSA Status
Non-Exempt

Union Code/Affiliation
Unrepresented

Division
ADMINISTRATION (C&VB)

Job Description Summary

The purpose of this job is to attract business to Columbia by conducting sales calls, providing services for booked events, researching sales leads, and interacting with hotel partners.

Essential Duties and Responsibilities - The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by employees in this job. Employees may be requested to perform job-related tasks other than those specifically presented in this description

• Researches, prospects, and qualifies organizations to bring events to Columbia.

• Conducts sales calls, including scheduled in-person meetings, on-site cold calls, phone conversations, and virtual meetings.

• Engages in phone and email conversations and conducts site visits with meeting and event planners and hoteliers.

• Attends industry-related meetings and events.

• Prepares bids and maintains accurate records.

• Manages and updates contact information and activity in the Customer Relationship Management (CRM) software system.

• Regular attendance is a necessary and essential function.

• Performs other duties as assigned.

Supervisory Responsibilities

• No supervisory authority. Work may require providing guidance and training to others.

Human Collaboration and Job Impact - This area describes the personal interaction with others outside direct reporting relationships as well as the impact the job has on organization, the department or unit objectives, the output of services, or employee or public satisfaction

• Work may require providing advice to others outside direct reporting relationships on specific problems or general policies. Contact may require the consideration of different points of view to reach agreement. Elements of persuasion may be necessary to gain cooperation and acceptance of ideas.

• Interactions have a significant impact on the organization in terms of time, money, or public/employee relations.

Fiscal Responsibility

• Position has limited fiscal responsibility.

• May assist with data collection to support recommendations for departmental budget allocations. May monitor the work unit or program/promotional-level budget and expenditures.

Education and Experience - An equivalent combination of education, training and experience will be considered

Education and Experience

• Bachelor's Degree in Hospitality Management, Tourism Administration, Business, or a related field.

• 1 to 3 years' experience in hospitality management, tourism administration, business, or a related field.

Licenses or Certifications

• Valid driver's license.

Knowledge, Skills and Abilities which may be representative, but not all-inclusive of those commonly associated with this position

Knowledge of:

• Columbia's meeting facilities; conventions and meetings industry landscape.

• Customer Relationship Management (CRM) software.

• Common business software applications such as Microsoft Office.

• Convention and tourism management, event planning and public relations.

Skill in:

• Communicating verbally and in writing to meet the audience's needs.

• Applying active listening and asking questions for understanding.

• Organizing and managing time effectively.

Ability to:

• Build rapport with individuals.

• Organize and coordinate a broad range of projects/events.

• Recognize, analyze, and solve a variety of problems.

• Compile, organize, interpret, and communicate data and results concisely.

• Regularly use a computer, software, phone, and related office equipment.

• Focus on tasks.

Work Environment - Environmental or atmospheric conditions commonly associated with the performance of the functions of this job

Work Environment

• Office or similar indoor environment - Frequently/Often
• Outdoor environment - Sometimes
• Vehicle - Frequently/Often

Exposures:

• Individuals who are hostile or irate - Sometimes

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

• This position is relatively free from unpleasant environmental conditions or hazards and is generally sedentary.

• Incumbents may be required to exert up to 35 pounds of force occasionally, up to 20 pounds of force frequently, and/or up to 20 pounds of force constantly having to move objects.

Hours/Days

M-F - 8a-5p Some nights and weekends may be required.

Starting Salary
$23.26 - $28.60 hourly Minimum-Midpoint; Commensurate with training and experience.

Pay Grade
107

Number of Positions Available
1

Deadline to Apply
09/18/2026

Open Until Filled
No

Special Instructions to Applicants

Notice to Applicants

Individuals needing accommodation to apply may call 573.874.CITY (2489)

TTY: 711 (MO RELAY)

THE CITY OF COLUMBIA IS A MERIT, AFFIRMATIVE ACTION, EQUAL OPPORTUNITY EMPLOYER: MALE / FEMALE

THE CITY OF COLUMBIA REQUIRES PRE-EMPLOYMENT DRUG TESTING

The City of Columbia participates in the federal E-Verify work authorization program

Salary : $23 - $29