What are the responsibilities and job description for the HIV Medical Case Coordinator position at City of Columbia, MO?
The purpose of this job is to provide strengths-based Medical Case Management services to Missouri residents living with human immunodeficiency virus (HIV) and/or acquired immunodeficiency syndrome (AIDS) within the central HIV region.
Essential Duties and Responsibilities - The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by employees in this job. Employees may be requested to perform job-related tasks other than those specifically presented in this description
- Provides medical case management services.
- Conducts comprehensive assessments, individualized service plans, and care coordination.
- Maintains regular contact with clients to provide ongoing assessment, support, intervention, and customer service.
- Evaluates client eligibility for government-funded programs and provides referral and follow up as appropriate.
- Attends medical appointments with clients, interprets lab results, and makes recommendations about medication adherence and other possible medical interventions.
- Educates clients on insurance documentation and works closely with third parties to maintain insurance coverage.
- Serves as a public health resource for individuals and community groups. Provides HIV education in a variety of settings.
- Works with populations held in corrections to plan for their HIV care upon release. Collaborates with Department of Corrections, probation and parole, medical care providers, and re-entry support providers.
- Regular attendance is a necessary and essential function.
- Performs other duties as assigned.
Supervisory Responsibilities
No supervisory authority. Work may require providing guidance and training to others.
Human Collaboration and Job Impact - This area describes the personal interaction with others outside direct reporting relationships as well as the impact the job has on organization, the department or unit objectives, the output of services, or employee or public satisfaction
- Interactions may result in decisions regarding implementation of policies. Contact may involve support of controversial positions or the negotiation of sensitive issues or important presentations. Contacts may involve stressful, negative interactions with the public requiring high levels of tact and the ability to respond to aggressive interpersonal interactions.
- Interactions have limited impact on the organization in terms of time, money, or public/employee relations.
Fiscal Responsibility
- Position has limited fiscal responsibility.
- May assist in the collection of data in support of recommendations for departmental budget allocations. May monitor work unit or program/promotional level budget and expenditures.
Education and Experience - An equivalent combination of education, training and experience will be considered
Education and Experience
- Bachelor’s Degree in Social Work, Psychology, Health Education, Nursing, Public Health, Health Education, Sociology or related human service field.
- 1 to 3 years’ or related experience.
Licenses or Certifications
- Valid driver’s license.
Knowledge, Skills and Abilities which may be representative, but not all-inclusive of those commonly associated with this position
Knowledge of:
- Communicable diseases, including transmission, prevention, and testing.
- Case management; HIV, hepatitis and substance abuse prevention or service coordination.
- Principles and practices of quality improvement m, performance management, and contract adherence.
- Regional resources.
Skill in:
- Communicating verbally and in writing to meet the needs of the audience.
- Applying active listening and asking questions for understanding.
- Compiling, organizing, interpreting, and communicating data and results concisely.
- Providing health information and training to others.
Ability to:
- Understand and interpret lab results.
- Interpret and comply with federal, state, and local laws and regulations.
- Handle difficult and stressful situations with professional composure and maintain effective interpersonal relationships.
- Provide high levels of effective customer service.
- Assess all clients in a respectful and inclusive manner.
- Provide health information and training to others.
- Exercise sound judgment in making critical decisions.
- Recognize, analyze, and solve a variety of problems.
- Regularly use a computer, software, phone and related office equipment.
- Focus on tasks.
- Process and handle confidential information with discretion and in accordance with HIPAA.
- Regularly drive personal vehicle within a 37-county region.
Work Environment – Environmental or atmospheric conditions commonly associated with the performance of the functions of this job
Work Environment:
- Office or similar indoor environment – Frequently or Often
- Outdoor environment – Sometimes
- Vehicle – Frequently or Often
Exposures:
- Individuals who are hostile or irate – Sometimes
- Individuals with known violent backgrounds – Sometimes
- Communicable Diseases – Frequently or Often
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
- This position involves occasional exposure to unpleasant environmental conditions and/or hazards and outside work.
- Incumbents may be required to exert up to 10 pounds of force occasionally, a negligible amount of force frequently, and/or constantly having to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.
Hours/Days
Monday- Friday 8:00 a.m. – 5:00 p.m. with occasional evenings and weekends.
Starting Salary
$28.65/hr; commensurate with training & experience
Pay Grade
109
Number of Positions Available
2
Deadline to Apply
10/10/2026
Open Until Filled
No
Special Instructions to Applicants
HOURS: Monday- Friday 8:00 a.m. – 5:00 p.m. with occasional evenings and weekends
These positions are fully grant funded. Bilingual abilities in both Spanish and English are preferred for at least one of the open positions.
These positions are fully grant funded. Bilingual abilities in both Spanish and English are preferred for at least one of the open positions.
Notice to Applicants
Individuals needing accommodation to apply may call 573.874.CITY (2489)
TTY: 711 (MO RELAY)
THE CITY OF COLUMBIA IS A MERIT, AFFIRMATIVE ACTION, EQUAL OPPORTUNITY EMPLOYER: MALE / FEMALE
THE CITY OF COLUMBIA REQUIRES PRE-EMPLOYMENT DRUG TESTING
The City of Columbia participates in the federal E-Verify work authorization program
TTY: 711 (MO RELAY)
THE CITY OF COLUMBIA IS A MERIT, AFFIRMATIVE ACTION, EQUAL OPPORTUNITY EMPLOYER: MALE / FEMALE
THE CITY OF COLUMBIA REQUIRES PRE-EMPLOYMENT DRUG TESTING
The City of Columbia participates in the federal E-Verify work authorization program
Salary : $29