What are the responsibilities and job description for the Code Compliance Officer position at City of Coconut Creek?
Description
When you come work for the City of Coconut Creek, although you’re assigned an employee number, you’re not treated like one. With an average of 10 years of service (some as many as 30-plus!), our employees know they can transform their careers in Coconut Creek, the “Butterfly Capital of the World.” Today you may be applying to our Code Compliance Officer position, but tomorrow that role could lead to a Community Enhancement Manager. And in the days, months and years in between, you’ll be treated like family and invited to participate in fun events like Public Service Recognition Week, Halloween costume contests, holiday luncheons, wellness fairs, meditation sessions, chair massages, themed dress-up days, charitable causes, and so much more!
The City of Coconut Creek has been spotlighted as one of the “Best Cities to Live in America” by Money Magazine and a Top Ten Place to Live in Florida by Movoto and NerdWallet. This past year, we were awarded the Honorable Culture of Well-Being by Cigna and ranked #7 Healthiest Employer to Work For in the medium-sized company category by South Florida Business Journal. Our City is home to the Seminole Casino Coconut Creek, Butterfly World, and the Coconut Creek Promenade. Every one of our business owners and 61,000 residents rely on our awesome 400 employees. Are you ready to be one of us?
If you are interested in making a difference in the lives of others and serving the public; if you are innovative, progressive, dedicated, and looking for a workplace where you belong, consider applying to join our Coconut Creek family.
General Purpose
Performs technical or specialized work in the Sustainable Development department. Performs field inspections and administrative work to ensure compliance with laws and ordinances. Work is performed under general supervision with limited latitude. Position exercises some judgment in accordance with well-defined policies, procedures, and techniques.
Hours of work: Monday through Thursday 7:00 A.M. to 6:00 P.M.; Days and hours are subject to change. Must be available to work a rotating weekend shift to include Fridays.
Essential Duties And Responsibilities
EXAMPLES OF ESSENTIAL FUNCTIONS:
The list of essential functions, as outlined herein, is intended to be representative of the tasks performed within this classification. It is not necessarily descriptive of any one position in the classification. The omission of an essential function does not preclude management from assigning duties not listed herein if such functions are a logical assignment to the position.
MINIMUM QUALIFICATIONS:
High school diploma or GED; supplemented by a minimum of one (1) year of experience in customer service or a related position involving a high level of public contact. The City reserves the right to consider alternate combinations of education, certification, training, and/or experience.
Previous work experience in code enforcement, plan review, and/or zoning preferred. Florida Association of Code Enforcement (F.A.C.E.) certification, Levels I and II preferred.
Knowledge, Skills, And Abilities
Physical Requirements
Depending on functional area of assignment, tasks involve the ability to exert light physical effort usually involving some lifting, carrying, pushing and/or pulling of objects and materials of light weight (up to 20 pounds). Usually involves some climbing, balancing, stooping, kneeling, crouching, crawling, walking or standing. Tasks may involve extended periods of time at a keyboard or work station and extended periods of time standing and/or walking.
Environmental Requirements
Tasks are regularly performed outside with potential for exposure to adverse conditions, such as dirt, dust, pollen, odors, fumes and/or poor ventilation, wetness, humidity, rain, temperature and noise extremes, machinery and/or moving vehicles, vibrations, electric currents, animals/wildlife, toxic/poisonous agents, gases or chemicals, oils and other cutting fluids, violence and/or disease, or pathogenic substances.
Sensory Requirements
Some tasks require manual dexterity, in addition to visual and hearing acuity. Some tasks may involve identifying and distinguishing colors.
NOTE TO APPLICANTS WITH DISABILITIES: Applicants with disabilities who will need special accommodations for testing must advise Human Resources not later than one (1) week prior to scheduled testing, so that appropriate arrangements can be made.
City Of Coconut Creek Benefit Summary
FOR CIVIL SERVICE (NON-EXEMPT) PERSONNEL
HOLIDAYS - 11 paid full-day holidays and 2 paid half-day (Christmas Eve and New Year's Eve) holidays per year.
PERSONAL LEAVE - 20 hours/year (prorated the first year of employment based on hire date); does not roll over.
VACATION LEAVE - Employees earn vacation leave from the date of hire based on the following schedule:
< 4 years of service.0385 hours per each regular paid hour (80 hrs./yr.)4 years of service.0577 hours per each regular paid hour(120 hrs./yr.) 7 years of service .0770 hours per each regular paid hour(160 hrs./yr.) 10 years of service.0962 hours per each regular paid hour(200 hrs./yr.)
Maximum accumulation is 200 hours as of the last day of the pay period including November 1 each year for employees with fewer than 10 years of service. For employees with at least 10 years of service, maximum accumulation is 240 hours as of the last day of the pay period including November 1 each year, with up to 80 hours of any accumulation in excess of 240 hours paid out annually at a 100% conversion rate.
SICK LEAVE - Employees earn 0.0462 hours of sick leave for each hour of regular paid service. Accumulations in excess of 520 hours are paid out annually at a 50%, 75%, or 100% conversion rate depending on years of service.
GROUP INSURANCE PROGRAM (Full-time Only)
For each employee, the City pays the premiums for $20,000 Basic Life and AD&D insurance, Long- and Short-Term Disability, an Employee Assistance Program (for behavioral and mental health) and contributes towards the employee and family medical insurance premiums, including 100% of the premiums for employee-only coverage on the High Deductible Health Plan (HDHP). Most employees who enroll in the City’s HDHP are eligible to participate in a Health Savings Account (HSA), which may include a City contribution. Eligibility for coverage is the first of the month following thirty (30) days of full time employment.
Proof of medical coverage is required for full-time City employees. However, employees may opt-out of the City’s group medical insurance and receive an opt-out payment. The City’s insurance program includes a Section 125 Program, which allows eligible employees to pay for most insurance premiums with pre-tax dollars and/or set aside pre-tax dollars for unreimbursed medical, dependent or elder care. All payments are made bi-weekly by payroll deduction. Changes to selections may only be made during qualifying periods.
MEDICAL PREMIUM OFFSET (LEAVE CONVERSION)
Employees may be eligible to convert accrued sick and/or vacation leave to offset medical insurance premiums under the City’s group health insurance plan or to fund a Health Savings Account (HSA), if applicable.
PENSION/RETIREMENT PLAN
The City participates in the Florida Retirement System (FRS), which offers a choice of a Pension Plan (defined benefit) or an Investment Plan (defined contribution). The City contributes the amount determined by the State, and employees make a bi-weekly mandatory 3% contribution through payroll deduction on a pre-tax basis. The Pension Plan benefit is determined by multiplying 1.6%* times the years of FRS service times the average of the employee's highest paid eight (8) years* of salary. The Investment Plan benefit is based on the performance of selected funds over time. Employees in the Pension Plan are vested after eight (8) years* of service; vesting is after one (1) year of service for the Investment Plan. Normal Retirement for the Pension Plan is age 65 with eight (8) years* of Regular Class service, or 33 years of Regular Class service regardless of age. Early Retirement is any member who is vested, who has not yet met normal retirement age or date. (There is a penalty of 5% for each year the retirement date precedes the normal retirement age.) There is no age or service requirement that must be met to receive a benefit under the Investment Plan, provided the one (1) year vesting requirement has been met.
The City also makes a one-time lump sum contribution to a Retirement Health Savings Plan for employees who meet age and years of service requirements upon retirement.
LONGEVITY PAY - Employees are eligible for an annual lump sum longevity payment as follows:
Employees who have completed their one (1) year probationary period are eligible to participate in the Tuition Reimbursement Program. With approval of the course(s) and subject to availability of funds, employees may be eligible for reimbursement of 100% for a grade of A, 75% for a grade of B, and 50% for a grade of C. The maximum tuition reimbursement available to any employee shall be the equivalent of (18) credit hours per fiscal year at either the State of Florida community college level or the State of Florida university level.
PUBLIC SERVICE LOAN FORGIVENESS (PSLF)
As a qualifying employer for the Public Service Loan Forgiveness (PSLF) Program, full-time employees may be eligible for student loan forgiveness. The U.S. Department of Education’s PSLF Program may forgive the remaining balance on qualifying student loans after an employee has made one hundred and twenty (120) qualifying payments while working for the City and meeting requirements set forth by the Department of Education.
PAY-FOR-PERFORMANCE AND ACROSS-THE-BOARD WAGE ADJUSTMENTS
Employees are eligible for up to 5% in pay-for-performance compensation, based upon their annual evaluation, and annual across-the-board wage adjustments, provided said compensation is funded in the city’s adopted budget.
DISCOUNT PROGRAMS
The City offers a variety of discount programs, including, but not limited to, Healthy Meals, Health Services, Banking / Financial, Cellular / Data and Computer Services, Entertainment, Retail and Travel.
WELLNESS PROGRAMS
The City of Coconut Creek offers a wide variety of wellness initiatives and programs, including, but not limited to, Class Pass, Walking Challenges, Annual Wellness Fair, wellness preventive screenings, flu shots, and mammograms. The City is also actively expanding its focus on behavioral and mental health and is always looking for new ways to improve the overall health and wellness of its employees.
Please note, the benefits listed above are subject to change. Full descriptions of each benefit listed may be found in the City’s Code of Ordinances, Administrative Orders, applicable Collective Bargaining Agreement, on the employee portal or by contacting Human Resources and Risk Management at 954-973-6715 or hr@coconutcreek.net.
01
Each applicant must complete this supplemental questionnaire as a part of the application screening and selection process. The information you provide will be reviewed and used to determine your eligibility to move forward in the selection process. Incomplete responses, false statements, omissions, or partial information may result in disqualification from the selection process. Do you agree to answer each supplemental question truthfully and that your responses can be verified from information included within the application?
Do you currently possess a high school diploma or GED? Note: A copy of transcript/degree must be submitted with your application.
What is your highest level of education completed?
Please indicate your major or course of study.
05
How many years of verifiable work experience in customer service or a related position involving a high level of public contact do you possess?
List the employers and dates (from your application) that support this experience. Note: Must be supported by employment history as detailed on employment application; subject to verification.
07
Do you possess a valid state of Florida driver license? Note: If the driver license was issued by a state other than Florida, you must obtain a State of Florida driver license prior to employment.
Certifications: Check the Florida Association of Code Enforcement (F.A.C.E) certification in which you possess (check all that apply): Note: Copies of certification(s) must be submitted with application.
If you answered "None of the Above" in the previous question, are you able to obtain the required Florida Association of Code Enforcement (F.A.C.E) course within 1 year of employment?
I Possess Verifiable Working Experience In The Following Areas
List the employers and dates (from your application) that support this experience. Note: Must be supported by employment history as detailed on employment application; subject to verification.
12
Computer Skills: I possess working knowledge of (Check all that apply):
Describe why you desire employment in this position. Please also state any additional information you feel may be helpful to us in considering your application.
14
I meet all of the requirements of the position (including but not limited to education, experience, knowledge, skills, abilities, and physical requirements), and I am able to perform the essential functions of the position, with or without reasonable accommodation.
Required Documentation: I understand that I am required to submit the following documentation to the City of Coconut Creek for my application to be considered complete Documents must be submitted at the time of application.
When you come work for the City of Coconut Creek, although you’re assigned an employee number, you’re not treated like one. With an average of 10 years of service (some as many as 30-plus!), our employees know they can transform their careers in Coconut Creek, the “Butterfly Capital of the World.” Today you may be applying to our Code Compliance Officer position, but tomorrow that role could lead to a Community Enhancement Manager. And in the days, months and years in between, you’ll be treated like family and invited to participate in fun events like Public Service Recognition Week, Halloween costume contests, holiday luncheons, wellness fairs, meditation sessions, chair massages, themed dress-up days, charitable causes, and so much more!
The City of Coconut Creek has been spotlighted as one of the “Best Cities to Live in America” by Money Magazine and a Top Ten Place to Live in Florida by Movoto and NerdWallet. This past year, we were awarded the Honorable Culture of Well-Being by Cigna and ranked #7 Healthiest Employer to Work For in the medium-sized company category by South Florida Business Journal. Our City is home to the Seminole Casino Coconut Creek, Butterfly World, and the Coconut Creek Promenade. Every one of our business owners and 61,000 residents rely on our awesome 400 employees. Are you ready to be one of us?
If you are interested in making a difference in the lives of others and serving the public; if you are innovative, progressive, dedicated, and looking for a workplace where you belong, consider applying to join our Coconut Creek family.
General Purpose
Performs technical or specialized work in the Sustainable Development department. Performs field inspections and administrative work to ensure compliance with laws and ordinances. Work is performed under general supervision with limited latitude. Position exercises some judgment in accordance with well-defined policies, procedures, and techniques.
Hours of work: Monday through Thursday 7:00 A.M. to 6:00 P.M.; Days and hours are subject to change. Must be available to work a rotating weekend shift to include Fridays.
Essential Duties And Responsibilities
EXAMPLES OF ESSENTIAL FUNCTIONS:
The list of essential functions, as outlined herein, is intended to be representative of the tasks performed within this classification. It is not necessarily descriptive of any one position in the classification. The omission of an essential function does not preclude management from assigning duties not listed herein if such functions are a logical assignment to the position.
- Performs systematic site inspections to ensure code compliance
- Issues courtesy notices, written warnings, and Summons to Appear when necessary
- Performs research to investigate code violations; removes signs from right of ways
- Prepares and testifies before the Special Magistrate and Code Fine Reduction Board; attends meetings as required
- Promotes good public relations with the community; attends homeowner association meetings and the City's citizens academy as needed
- Responds to citizen complaints and interprets the City of Coconut Creek Code Of Ordinances
- Performs routine office functions as required
- Performs other duties as assigned and/or required
MINIMUM QUALIFICATIONS:
High school diploma or GED; supplemented by a minimum of one (1) year of experience in customer service or a related position involving a high level of public contact. The City reserves the right to consider alternate combinations of education, certification, training, and/or experience.
Previous work experience in code enforcement, plan review, and/or zoning preferred. Florida Association of Code Enforcement (F.A.C.E.) certification, Levels I and II preferred.
Knowledge, Skills, And Abilities
- Knowledge of code compliance policies and regulations
- Skill in Microsoft Office products (Word, Outlook, and Excel)
- Skill in providing good customer service
- Ability to read and understand building codes
- Ability to read maps and plans
- Ability to multi-task while working with tight deadlines and shifting priorities
- Ability to quickly and independently learn new software
- Ability to organize work for timely completion
- Ability to work with minimal supervision
- Ability to use critical thinking skills to arrive at solutions and suggest improvements to processes
- Ability to clearly communicate and understand information in English, both orally and in writing
- Ability to establish and maintain effective and cooperative working relationships with those contacted in the course of work
- Ability to regularly attend work and arrive punctually for designated work schedule
Physical Requirements
Depending on functional area of assignment, tasks involve the ability to exert light physical effort usually involving some lifting, carrying, pushing and/or pulling of objects and materials of light weight (up to 20 pounds). Usually involves some climbing, balancing, stooping, kneeling, crouching, crawling, walking or standing. Tasks may involve extended periods of time at a keyboard or work station and extended periods of time standing and/or walking.
Environmental Requirements
Tasks are regularly performed outside with potential for exposure to adverse conditions, such as dirt, dust, pollen, odors, fumes and/or poor ventilation, wetness, humidity, rain, temperature and noise extremes, machinery and/or moving vehicles, vibrations, electric currents, animals/wildlife, toxic/poisonous agents, gases or chemicals, oils and other cutting fluids, violence and/or disease, or pathogenic substances.
Sensory Requirements
Some tasks require manual dexterity, in addition to visual and hearing acuity. Some tasks may involve identifying and distinguishing colors.
NOTE TO APPLICANTS WITH DISABILITIES: Applicants with disabilities who will need special accommodations for testing must advise Human Resources not later than one (1) week prior to scheduled testing, so that appropriate arrangements can be made.
City Of Coconut Creek Benefit Summary
FOR CIVIL SERVICE (NON-EXEMPT) PERSONNEL
HOLIDAYS - 11 paid full-day holidays and 2 paid half-day (Christmas Eve and New Year's Eve) holidays per year.
PERSONAL LEAVE - 20 hours/year (prorated the first year of employment based on hire date); does not roll over.
VACATION LEAVE - Employees earn vacation leave from the date of hire based on the following schedule:
< 4 years of service.0385 hours per each regular paid hour (80 hrs./yr.)
SICK LEAVE - Employees earn 0.0462 hours of sick leave for each hour of regular paid service. Accumulations in excess of 520 hours are paid out annually at a 50%, 75%, or 100% conversion rate depending on years of service.
GROUP INSURANCE PROGRAM (Full-time Only)
For each employee, the City pays the premiums for $20,000 Basic Life and AD&D insurance, Long- and Short-Term Disability, an Employee Assistance Program (for behavioral and mental health) and contributes towards the employee and family medical insurance premiums, including 100% of the premiums for employee-only coverage on the High Deductible Health Plan (HDHP). Most employees who enroll in the City’s HDHP are eligible to participate in a Health Savings Account (HSA), which may include a City contribution. Eligibility for coverage is the first of the month following thirty (30) days of full time employment.
Proof of medical coverage is required for full-time City employees. However, employees may opt-out of the City’s group medical insurance and receive an opt-out payment. The City’s insurance program includes a Section 125 Program, which allows eligible employees to pay for most insurance premiums with pre-tax dollars and/or set aside pre-tax dollars for unreimbursed medical, dependent or elder care. All payments are made bi-weekly by payroll deduction. Changes to selections may only be made during qualifying periods.
MEDICAL PREMIUM OFFSET (LEAVE CONVERSION)
Employees may be eligible to convert accrued sick and/or vacation leave to offset medical insurance premiums under the City’s group health insurance plan or to fund a Health Savings Account (HSA), if applicable.
PENSION/RETIREMENT PLAN
The City participates in the Florida Retirement System (FRS), which offers a choice of a Pension Plan (defined benefit) or an Investment Plan (defined contribution). The City contributes the amount determined by the State, and employees make a bi-weekly mandatory 3% contribution through payroll deduction on a pre-tax basis. The Pension Plan benefit is determined by multiplying 1.6%* times the years of FRS service times the average of the employee's highest paid eight (8) years* of salary. The Investment Plan benefit is based on the performance of selected funds over time. Employees in the Pension Plan are vested after eight (8) years* of service; vesting is after one (1) year of service for the Investment Plan. Normal Retirement for the Pension Plan is age 65 with eight (8) years* of Regular Class service, or 33 years of Regular Class service regardless of age. Early Retirement is any member who is vested, who has not yet met normal retirement age or date. (There is a penalty of 5% for each year the retirement date precedes the normal retirement age.) There is no age or service requirement that must be met to receive a benefit under the Investment Plan, provided the one (1) year vesting requirement has been met.
- Please Note: If you have recently retired from FRS, please check the FRS website at https://www.myfrs.com/FRSPro_ComparePlan_Reemp.htm to review the provision pertaining to re-employment restrictions.
- Age and years of service for vesting, highest average compensation, normal retirement, and early retirement requirements may differ for those enrolled in FRS prior to July 1, 2011. Please refer to the FRS Pension Plan Member Handbook for additional information.
The City also makes a one-time lump sum contribution to a Retirement Health Savings Plan for employees who meet age and years of service requirements upon retirement.
LONGEVITY PAY - Employees are eligible for an annual lump sum longevity payment as follows:
- Upon completion of five (5) through nine (9) years of service:$500
- Upon completion of ten (10) through fourteen (14) years of service:$1,000
- Upon completion of fifteen (15) through nineteen (19) years of service:$1,500
- Upon completion of twenty (20) years of service:$2,000
Employees who have completed their one (1) year probationary period are eligible to participate in the Tuition Reimbursement Program. With approval of the course(s) and subject to availability of funds, employees may be eligible for reimbursement of 100% for a grade of A, 75% for a grade of B, and 50% for a grade of C. The maximum tuition reimbursement available to any employee shall be the equivalent of (18) credit hours per fiscal year at either the State of Florida community college level or the State of Florida university level.
PUBLIC SERVICE LOAN FORGIVENESS (PSLF)
As a qualifying employer for the Public Service Loan Forgiveness (PSLF) Program, full-time employees may be eligible for student loan forgiveness. The U.S. Department of Education’s PSLF Program may forgive the remaining balance on qualifying student loans after an employee has made one hundred and twenty (120) qualifying payments while working for the City and meeting requirements set forth by the Department of Education.
PAY-FOR-PERFORMANCE AND ACROSS-THE-BOARD WAGE ADJUSTMENTS
Employees are eligible for up to 5% in pay-for-performance compensation, based upon their annual evaluation, and annual across-the-board wage adjustments, provided said compensation is funded in the city’s adopted budget.
DISCOUNT PROGRAMS
The City offers a variety of discount programs, including, but not limited to, Healthy Meals, Health Services, Banking / Financial, Cellular / Data and Computer Services, Entertainment, Retail and Travel.
WELLNESS PROGRAMS
The City of Coconut Creek offers a wide variety of wellness initiatives and programs, including, but not limited to, Class Pass, Walking Challenges, Annual Wellness Fair, wellness preventive screenings, flu shots, and mammograms. The City is also actively expanding its focus on behavioral and mental health and is always looking for new ways to improve the overall health and wellness of its employees.
Please note, the benefits listed above are subject to change. Full descriptions of each benefit listed may be found in the City’s Code of Ordinances, Administrative Orders, applicable Collective Bargaining Agreement, on the employee portal or by contacting Human Resources and Risk Management at 954-973-6715 or hr@coconutcreek.net.
01
Each applicant must complete this supplemental questionnaire as a part of the application screening and selection process. The information you provide will be reviewed and used to determine your eligibility to move forward in the selection process. Incomplete responses, false statements, omissions, or partial information may result in disqualification from the selection process. Do you agree to answer each supplemental question truthfully and that your responses can be verified from information included within the application?
- Yes
- No
Do you currently possess a high school diploma or GED? Note: A copy of transcript/degree must be submitted with your application.
- Yes
- No
What is your highest level of education completed?
- High School Diploma or GED
- Some college courses, no degree
- Associates Degree
- Bachelors Degree
- Graduate Degree
Please indicate your major or course of study.
05
How many years of verifiable work experience in customer service or a related position involving a high level of public contact do you possess?
- Less than one (1) year of experience
- More than one (1) year but less than three (3) years of experience
- More than three (3) years but less than five (5) years of experience
- More than five (5) years of experience
List the employers and dates (from your application) that support this experience. Note: Must be supported by employment history as detailed on employment application; subject to verification.
07
Do you possess a valid state of Florida driver license? Note: If the driver license was issued by a state other than Florida, you must obtain a State of Florida driver license prior to employment.
- Yes. A State of Florida driver license.
- Yes. Another state and I understand I must obtain a state of Florida driver license prior to employment
- No. I do not have a valid state of Florida driver license and I understand I must obtain a state of Florida driver license prior to employment
Certifications: Check the Florida Association of Code Enforcement (F.A.C.E) certification in which you possess (check all that apply): Note: Copies of certification(s) must be submitted with application.
- Florida Association of Code Enforcement (F.A.C.E), Level 1
- Florida Association of Code Enforcement (F.A.C.E), Level 2
- None of the above
If you answered "None of the Above" in the previous question, are you able to obtain the required Florida Association of Code Enforcement (F.A.C.E) course within 1 year of employment?
- Yes
- No
- N/A (I already have the certification)
I Possess Verifiable Working Experience In The Following Areas
- Code Enforcement
- Plan Review Inspections of Residential Structures
- Plan Review Inspections of Commercial Construction
- Municipal Codes, ordinances, laws, and regulations
- None
List the employers and dates (from your application) that support this experience. Note: Must be supported by employment history as detailed on employment application; subject to verification.
12
Computer Skills: I possess working knowledge of (Check all that apply):
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Community Plus
Describe why you desire employment in this position. Please also state any additional information you feel may be helpful to us in considering your application.
14
I meet all of the requirements of the position (including but not limited to education, experience, knowledge, skills, abilities, and physical requirements), and I am able to perform the essential functions of the position, with or without reasonable accommodation.
- Yes
- No
Required Documentation: I understand that I am required to submit the following documentation to the City of Coconut Creek for my application to be considered complete Documents must be submitted at the time of application.
- Copy of proof of highest education level(e.g., High School Diploma/GED, College transcript or degree, etc.)
- Copy of required licenses/certifications
- Copy of DD214 (if claiming Veterans Preference)
- I understand that failure to submit required documentation is reason for disqualification from consideration for employment.
- Required Question
Salary : $500 - $20,000