Police Service Aide

Description

Performs intermediate-level technical or specialized work in the Police Department. Handles various traffic-related situations and assists patrol officers with active crime investigations as needed. Work is performed under general supervision with limited latitude. Position exercises some judgment in accordance with well-defined policies, procedures, and techniques.

Hours of Work: Required shift work, including days, nights, holidays, and weekends. Mandatory overtime may be required from time to time. Police Service Aides may be required to remain at work continuously during emergency situations (e.g. hurricane warnings) as declared by the City Manager or the Chief of Police.

Essential Duties and Responsibilities

The list of essential functions, as outlined herein, is intended to be representative of the tasks performed within this classification. It is not necessarily descriptive of any one position in the classification. The omission of an essential function does not preclude management from assigning duties not listed herein if such functions are a logical assignment to the position.

• Handles traffic-related situations to include vehicle crashes, traffic control, traffic homicide investigations, parking enforcement, breathalyzer duties, driving under the influence (DUI), and removal of abandoned vehicles and nuisance animals
• Handles the transfer and storage of evidence
• Answers and forwards the phone, retrieves reports, and processes transactions for services
• Delivers affidavits, evidence, and legal documents to the state attorney's office, crime lab, medical examiner, select vendors, and the county courthouse
• Deploys and retrieves decoy vehicles, radar trailers, and message boards in various locations throughout the city
• Responsible for the alcohol testing program; inspects the breathalyzer machine on a monthly basis as assigned
• Assists with the processing of crime scenes and collection of property
• Performs other duties as assigned

Qualifications

Must have a minimum of a high school diploma or GED; three (3) years experience in administrative support, customer service, or law enforcement; an equivalent combination of education, certification, training, and/or experience may be considered.

Must have a Florida driver's license, class E.

An at-Scene Traffic Homicide certificate is preferred.

Updated Tattoo Policy:
Tattoos that are visible while in uniform are allowed, provided they meet the Department's standards of professionalism. If you have questions about our tattoo policy, please contact us.

KNOWLEDGE, SKILLS, AND ABILITIES:

• Knowledge of first aid and CPR procedures
• Knowledge of traffic control, chain of evidence, and alcohol testing procedures
• Knowledge of Florida Crime Information Center/National Crime Information Center (FCIC/NCIC) policies and procedures and crashing modeling techniques
• Skill in Microsoft Office products (Word, Outlook, and Excel)
• Skill in providing good customer service
• Ability to multi-task while working with tight deadlines and shifting priorities
• Ability to analyze and define problems, identify alternative solutions, estimate consequences of proposed actions, and implement recommendations in support of goals
• Ability to organize work for timely completion
• Ability to clearly communicate and understand information in English, both orally and in writing
• Ability to establish and maintain effective and cooperative working relationships with those contacted in the course of work
• Ability to regularly attend work and arrive punctually for designated work schedule

Supplemental Information

ELIGIBILITY LIST CRITERIA:

An eligibility list shall be valid for six months (may be extended up to two years at the City's discretion), or until the list is abolished, whichever comes first. The list is formed based on applicants who meet the minimum qualifications. Applicants on the eligibility list will be given consideration for each vacancy. Veterans' Preference shall be awarded, pursuant to Florida Statutes.

PHYSICAL REQUIREMENTS:

Depending on functional area of assignment, tasks involve the periodic performance of moderately physically demanding work, usually involving lifting, carrying, pushing and/or pulling of moderately heavy objects and materials (up to 50 pounds). Tasks that require moving objects of significant weight require the assistance of another person and/or use of proper techniques and moving equipment. Tasks may involve some climbing, stooping, kneeling, crouching, or crawling. Tasks may involve extended periods of time at a keyboard or work station and extended periods of time standing.

ENVIRONMENTAL REQUIREMENTS:

Tasks are regularly performed outside with potential for exposure to adverse conditions, such as dirt, dust, pollen, odors, fumes and/or poor ventilation, wetness, humidity, rain, temperature and noise extremes, machinery and/or moving vehicles, vibrations, electric currents, animals/wildlife, toxic/poisonous agents, gases or chemicals, oils and other cutting fluids, violence and/or disease, or pathogenic substances.

SENSORY REQUIREMENTS:

Some tasks require manual dexterity, in addition to visual and hearing acuity. Some tasks may involve identifying and distinguishing colors.

APPLICANT SELECTED FOR HIRE MAY BE REQUIRED TO SUCCESSFULLY PASS PHYSICAL/DRUG TESTING AND BACKGROUND CHECK

NOTE TO APPLICANTS WITH DISABILITIES: Applicants with disabilities who will need special accommodations for testing must advise Human Resources not later than one (1) week prior to scheduled testing, so that appropriate arrangements can be made