What are the responsibilities and job description for the Caseworker II Examination position at City of Cleveland?
Description
CIVIL SERVICE COMMISSION ANNOUNCEMENT CS2025-115
APPROVED C.S.C. MEETING MINUTES 12/5/2025
CASEWORKER II (OPEN)
Filing Of Application
Application must be made electronically through the City of Cleveland’s web site:
www.governmentjobs.com/careers/cleveland
THE ELECTRONIC APPLICATION PERIOD IS FROM 12:01 A.M. ON FRIDAY, DECEMBER 12, 2025 UNTIL 11:59 PM ON THURSDAY, DECEMBER 25, 2025.
NOTE: APPLICATIONS WILL NOT BE ACCEPTED AFTER 11:59 PM ON THURSDAY, DECEMBER 25, 2025.
SALARY: The prevailing salary for this position as established by Ordinance of the Council of the City of Cleveland is $33,841.60 - $56,160.00 per year.
EXAMINATION INFORMATION
EXPERIENCE EVALUATION: An experience evaluation consists of a quantitative evaluation of an applicant’s academic training and experience pertinent to the classification for which an examination is taken, based on the statement of experience as recorded on the candidate’s application and on academic training based on required credentials.
Examples of Duties
Under general supervision, supervises the administration of casework by Caseworkers and provides case management services to eligible individuals. Has general supervision of, and correlates the work in a district office or department of work. Assists in the development and maintenance of effective case plans. Performs related duties as required.
TYPICAL TASKS: Supervises, instructs, directs, and develops the work of visitors, caseworkers, and other assistants. Assigns personnel. Coordinates the interview process. Recommends and supervises the disbursement of funds to clients and applicants. Makes decisions regarding assistance. Assists in the development of new methods and procedures. Has general responsibility for the general supervision of a department of work or district office. Correlates the various activities in an office. Monitors services provided to customers. Makes referrals to specialized services. Assists in the development of assistance and administrative policies. Evaluates the performance of members of the staff. Assists in the selection of personnel. Develops and helps maintain cooperative relationships between the staff and social agencies and other community resources. Approves correspondence, requisitions, vouchers, reports, and summaries. Checks applications, clients' budgets, case records, clients' employment status, and department payrolls. Handles correspondence. Confers with vendors, landlords, and representatives of various groups. Interprets agency policies. Exercises general supervision over certification units, distribution of surplus commodities, evictions, intake division, and general office routine.
Minimum Qualifications
Bachelor’s Degree from an accredited four-year college or university in Psychology, Sociology, Social Work, or related field required. Two years of full-time paid experience in social work required. (Substitution: Two years of experience may substitute for each year of college education lacking.) The ability to speak a second language is preferred. Valid State of Ohio Driver’s License required.
NOTE: Minimum qualifications must be met as of the last day of the filing period unless otherwise stated.
Supplemental Information
We are an equal opportunity employer. We do not discriminate on the basis of race, color, sex, national origin/ancestry, military status, disability, age and religion.
The City's guiding principles are as follows: Placing Clevelanders at the Center, Empowering Employees to Do Purposeful Work, Defining Clear and Pragmatic Objectives, Leading with Trust and Transparency, Striving for Equity in All We Do, and Embracing Change. All City employees are responsible for embracing and carrying out these principles in all that they do.
The City of Cleveland makes available a variety of benefit options depending upon your employment status and any applicable union membership. In general, benefit options include comprehensive medical, dental, vision, prescription medical and life insurance. Specific information regarding benefit eligibility will be discussed and reviewed at the time of hire.
CIVIL SERVICE COMMISSION ANNOUNCEMENT CS2025-115
APPROVED C.S.C. MEETING MINUTES 12/5/2025
CASEWORKER II (OPEN)
Filing Of Application
Application must be made electronically through the City of Cleveland’s web site:
www.governmentjobs.com/careers/cleveland
THE ELECTRONIC APPLICATION PERIOD IS FROM 12:01 A.M. ON FRIDAY, DECEMBER 12, 2025 UNTIL 11:59 PM ON THURSDAY, DECEMBER 25, 2025.
NOTE: APPLICATIONS WILL NOT BE ACCEPTED AFTER 11:59 PM ON THURSDAY, DECEMBER 25, 2025.
SALARY: The prevailing salary for this position as established by Ordinance of the Council of the City of Cleveland is $33,841.60 - $56,160.00 per year.
EXAMINATION INFORMATION
EXPERIENCE EVALUATION: An experience evaluation consists of a quantitative evaluation of an applicant’s academic training and experience pertinent to the classification for which an examination is taken, based on the statement of experience as recorded on the candidate’s application and on academic training based on required credentials.
Examples of Duties
Under general supervision, supervises the administration of casework by Caseworkers and provides case management services to eligible individuals. Has general supervision of, and correlates the work in a district office or department of work. Assists in the development and maintenance of effective case plans. Performs related duties as required.
TYPICAL TASKS: Supervises, instructs, directs, and develops the work of visitors, caseworkers, and other assistants. Assigns personnel. Coordinates the interview process. Recommends and supervises the disbursement of funds to clients and applicants. Makes decisions regarding assistance. Assists in the development of new methods and procedures. Has general responsibility for the general supervision of a department of work or district office. Correlates the various activities in an office. Monitors services provided to customers. Makes referrals to specialized services. Assists in the development of assistance and administrative policies. Evaluates the performance of members of the staff. Assists in the selection of personnel. Develops and helps maintain cooperative relationships between the staff and social agencies and other community resources. Approves correspondence, requisitions, vouchers, reports, and summaries. Checks applications, clients' budgets, case records, clients' employment status, and department payrolls. Handles correspondence. Confers with vendors, landlords, and representatives of various groups. Interprets agency policies. Exercises general supervision over certification units, distribution of surplus commodities, evictions, intake division, and general office routine.
Minimum Qualifications
Bachelor’s Degree from an accredited four-year college or university in Psychology, Sociology, Social Work, or related field required. Two years of full-time paid experience in social work required. (Substitution: Two years of experience may substitute for each year of college education lacking.) The ability to speak a second language is preferred. Valid State of Ohio Driver’s License required.
NOTE: Minimum qualifications must be met as of the last day of the filing period unless otherwise stated.
Supplemental Information
We are an equal opportunity employer. We do not discriminate on the basis of race, color, sex, national origin/ancestry, military status, disability, age and religion.
The City's guiding principles are as follows: Placing Clevelanders at the Center, Empowering Employees to Do Purposeful Work, Defining Clear and Pragmatic Objectives, Leading with Trust and Transparency, Striving for Equity in All We Do, and Embracing Change. All City employees are responsible for embracing and carrying out these principles in all that they do.
The City of Cleveland makes available a variety of benefit options depending upon your employment status and any applicable union membership. In general, benefit options include comprehensive medical, dental, vision, prescription medical and life insurance. Specific information regarding benefit eligibility will be discussed and reviewed at the time of hire.
Salary : $33,842 - $56,160