Administrative Assistant/Human Resources Technician

Administrative Assistant: $28.53 - $35.64 Hourly
Human Resources Technician: $34.54 - $43.13 Hourly

The City of Citrus Heights Human Resources Division is seeking a collaborative, customer-focused, and detail-oriented individual join our team. This position plays a key role in supporting daily HR operations and helping deliver an exceptional employee experience across the organization.

This is an excellent opportunity for an individual who enjoys working in a fast-paced environment, values public service, and thrives on providing high-quality support to employees and departments in a team environment.

This position will be filled at the Administrative Assistant or the Human Resources Technician level. Placement is dependent upon qualifications.

Tentative Recruitment Timeline (subject to change):

• Recruitment Closes: June 21, 2026
• Oral Board Interviews: July 7, 2026
• Selection Interviews: July 9, 2026

For reference purposes, the Administrative Assistant Job Description can be viewed here.

Human Resources Technician:

• Assists in the planning and coordination of the City’s recruitment and selection processes; consults with department personnel to develop recruitment strategies and selection procedures for more routine recruitments; prepares job announcements and advertisements; performs application screening; coordinates testing processes; develops supplemental questionnaires subject to final review; instructs, advises and monitors exam raters on selection and testing methods; and proctors exam processes.
• Acts as primary administrator of the online application system; devises scoring methods of applicants from separate stages of testing; assembles, maintains and certifies employment lists in accordance with personnel rules and regulations.
• Coordinates the dispersal of information to applicants including job openings, the application process, testing, scores and final selections.
• Corresponds with applicants to discuss test preparation, test results, and applicant status; assists in conducting employee training sessions related to recruitment and selection; and participates in job fairs.
• Coordinates new hire pre-employment medical and fingerprinting processing. Drafts job offer letters.
• Completes and verifies personnel action documents related to employee status changes and inputs data into the Human Resources Information System.
• Develops and revises human resources documents, procedures and forms; assists in the development of policies, rules and procedures.
• Formats and updates department webpages; uploads documents.
• Provides information on employee benefits to employees; conducts new employee benefits orientation; prepares, processes and coordinates benefit enrollment and flexible spending account forms; initiates and distributes COBRA notices, maintains related documentation; updates and maintains confidential employee records and files.
• Consults with vendors and benefit plan administrators regarding program and on-going administration issues; audits benefit eligibility reports; reconciles and processes invoices for payment; researches, analyzes and interprets payroll data regarding benefit enrollments.
• Assists Human Resources Analysts with planning, developing, organizing, implementing, reviewing and administering benefit and workers’ compensation plans; processes workers’ compensation claims, verifies claim information with City staff, and files claims with the third-party administrator.
• Provides administrative support for the City’s leave of absence program.
• Performs a variety of general office support duties; composes, types and proofreads letters and other documents; maintains computer and manual files and records; answers telephone and in-person inquiries; prepares periodic and special reports; provides back-up reception and clerical support as needed.
• Designs and maintains various record keeping systems and prepares technical reports; independently completes special projects and assignments of a technical nature.
• Serves as a resource and provides information to the public, other agencies and City staff; interprets a variety of policies, rules and regulations.
• Maintain confidentiality of records and information.
• Review and audit personnel transaction documents for accuracy and compliance with the City’s rules and policies; ensure areas of responsibilities are in compliance with related laws, codes, ordinances, and legislation; advise staff of any irregularities in compliance.
• Demonstrate political acumen by representing the City professionally at all times.
• May coordinate meetings and secure meeting rooms.
• May serve as the Human Resources Department representative on committees and task forces.
• May assist in the planning and coordination of the City-wide employee training program, including the development of brochures and training materials and the development and dissemination of the City-wide training calendar, and the management of the training database.
• Builds and maintains positive working relationships with co-workers, other City employees and the public using principles of good customer service.
• Performs related duties as assigned.

On a continuous basis, sit at desk and in meetings for long periods. Intermittently walk, stand; twist or bend to reach equipment surrounding the desk; perform simple grasping and fine manipulation; use telephone, and communicate through written means; lift or carry 20 pounds or less.