What are the responsibilities and job description for the Benefits Program Worker I position at City of Chesapeake?
Required Qualifications
VOCATIONAL / EDUCATIONAL REQUIREMENT :
Requires high school diploma or GED / HSE supplemented with any additional benefit program related training.
Experience Requirement
In addition to satisfying the vocational/education standards, this class requires a minimum of two years of related experience in a paraprofessional, clerical, or similar capacity including public contact, interviewing, information gathering and the analysis of data.
Special Requirement
Employees may be expected to work hours in excess of their normally scheduled hours in response to short-term department needs and/or City-wide emergencies. Emergency operations support work and work locations may be outside of normal job duties.
Preferred Qualifications
VOCATIONAL / EDUCATIONAL REQUIREMENT :
Requires high school diploma or GED / HSE supplemented with any additional benefit program related training.
Experience Requirement
In addition to satisfying the vocational/education standards, this class requires a minimum of two years of related experience in a paraprofessional, clerical, or similar capacity including public contact, interviewing, information gathering and the analysis of data.
Special Requirement
Employees may be expected to work hours in excess of their normally scheduled hours in response to short-term department needs and/or City-wide emergencies. Emergency operations support work and work locations may be outside of normal job duties.
Preferred Qualifications
- A minimum of two years of related experience in eligibility determination for government assistance programs administered by the Virginia Department of Social Services.
- Policy and procedures are important factors in determining eligibility; therefore, familiarization with SNAP and Medicaid policy is recommended.
- Completion with Phase Policy Training for TANF , Medicaid, and SNAP benefits. (Transcripts will be requested to verify this information)