Library - PT (20-Hour) Branch Support Staff (Nelson County)

General Summary

Jefferson-Madison Regional Library is seeking candidates to be considered for the position Branch Support Staff for the Nelson County Library who are highly motivated and who support JMRL's Mission Statement to foster personal growth and life-long learning for all by connecting people with ideas, information, and each other.

The preferred starting salary for this position is $15.75 hourly. This is a 20-hour regular part-time, non-exempt position and is eligible for prorated benefits.

This position performs responsible paraprofessional duties at the Nelson County Library, providing all library circulation services, routine reference, and assisting library patrons, under the general supervision of the Branch Manager.

To read more about this position and the Jefferson-Madison Regional Library, please visit https://jmrl.org/

Essential Responsibilities And Duties

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations will be considered to enable individuals with disabilities to perform the essential functions. The essential functions of the job are not limited to those listed in the job description. The City retains the discretion to add to or change the duties of the position at any time.

Duties May Vary Based On Assigned Branch

• Provides all library circulation services, including checking library materials in and out, registering patrons for library cards, placing holds, and collecting fines and fees.
• Checks returned lending materials for damage, normal wear and tear, and missing included items.
• Maintains serial collections by processing new material and withdrawing old material.
• Processes new books by checking to correct catalog information.
• Prepares books to be withdrawn by processing material in system and generating paperwork associated with removal of material.
• Performs computer assistance for patrons.
• May be asked to perform notaries.
• Provides readers advisory and reference services.
• Manages ILL (interlibrary loan) requests.
• Answers telephone and handles patron inquiries, both in person and on the telephone.
• Shelves and maintains library materials by call number.
• Assists with weeding collection; withdraws books that have been weeded, removing library markings, changing status in catalog, and arranging to return books to vendors.
• Prepares bank deposits for branch funds.
• May be required to maintain branch email address and voicemail box, following up with patrons as needed.
• Maintains branch technology by cleaning patron computers, troubleshooting issues, monitoring IT tickets, replacing paper and toner, and assisting other staff with technology questions.
• Prepares signage, booklists, displays, program calendars, and basic programs to promote library resources and community interaction.
• Assists Jefferson Madison Regional Library staff with projects.
• Requires a flexible schedule including days, evenings, and weekends.
• Follows library procedures for opening, operating, and closing library branch.
• May assume responsibility for branch in absence of Branch Manager.
• Responsible for appropriate use and maintenance of JMRL equipment, tools, and other resources, including work time.
• Regular and reliable attendance.
  
  

Other Duties

• Performs additional duties to support operational requirements as apparent or assigned.
  
  

Education, Experience And Skills

Minimum Qualifications: Candidates may qualify by demonstrating the required knowledge and skills outlined for the job through experience(s) other than formal education.

• High School or GED and previous experience working in a public customer service environment and working with Windows and the internet.
  
  

OR

• Previous experience working in a public customer service environment and working with Windows and the internet.
  
  

OR

• An equivalent combination of education and experience may be considered in lieu of the specific requirements listed above.
  
  

Preferred Qualifications:

• Library work experience.
• Knowledge of library computer software programs.
  
  

Certifications/Licenses/Other Requirements:

• Required to successfully pass a pre-employment background check.
• Required to work a flexible schedule including days, evenings, and weekends.
  
  

Job Knowledge

KNOWLEDGE, SKILLS, ABILITIES AND OTHER CHARACTERISTICS:

• Basic familiarity with the work to know common principles and terminology and to understand and solve simple problems.
• Knowledge of and ability to apply relevant policies and procedures in daily tasks.
• Knowledge of online information sources and the ability to use them effectively in research and reference situations.
• Knowledge of the navigation and use of non-fiction and print reference collections to support reference inquiries.
  
  

Reading:

• Intermediate: ability to read and understand written materials such as newspapers, magazines, journals, multi-step instruction manuals, and reference materials.
  
  

Writing:

• Basic: ability to write simple letters, paragraphs and sentences containing subject, verb, and object, and/or series of numbers, names, and addresses.
  
  

Math:

• Basic: Ability to perform the four basic arithmetic operations (addition, subtraction, multiplication, division).
  
  

Communication Skills:

• Routine: Regular & routine interaction involving providing or exchanging basic information. Establishes and maintains effective working relationships with co-workers.
  
  

Independence and Decision-Making:

• Requires General Direction: normally performs the job by following general instructions or established standard operating procedures and/or policies. There is some discretion when making decisions among a few easily identifiable choices of the appropriate procedure or policy to apply to duties. Performance is reviewed frequently.
  
  

Technical Skills:

• Skilled: Comprehensive, practical knowledge of a technical field with use of analytical judgment and decision-making abilities appropriate to the assigned and apparent job responsibilities. Intermediate skill in Microsoft Office applications and/or departmental software.
  
  

Fiscal Responsibilities:

• Receives and disburses funds and prepares money for deposit.
  
  

Supervisory Responsibilities:

• No responsibility for direction or supervision of others.
  
  

Other Characteristics:

• Strong public services orientation.
• Frequent change of tasks.
• Working closely with others as part of a team.
• Takes responsibility for finding answers to questions and responding appropriately.
• Performing multiple tasks simultaneously.
• Performs tedious or exacting work.
• Excellent organizational, time management and customer service skills.
• May require dealing with angry, frustrated and/or upset individuals.
• Requires a non-traditional work schedule such as weeknights and weekends.
  
  

Physical Conditions & Additional Information

Physical Demands

• Medium Work: Exerting up to 50 pounds of force occasionally, and/or up to 25 pounds of force frequently, and/or up to 10 pounds of force constantly to lift, carry, push, pull or otherwise move objects.
• Work requires pushing/pulling, standing for extended periods, stooping, bending, and carrying.
• Must be able to communicate information and ideas so others will understand. Must be able to exchange accurate information in these situations.
• Ability to observe details at close range (within a few feet of the observer).
  
  

Machines, Tools, Equipment, Software and Hardware:

• Typically requires use of standard office equipment and telephone, and related software and hardware; book trucks and carts, and any other equipment as appropriate or as assigned.
  
  

Work Environment:

• Work is performed in office environment where there may be exposure to computer screen for extended periods of time, monitor glare and dust.
• The noise level in the work environment is usually quiet.
  
  

The City of Charlottesville is an Equal Opportunity Employer and supports workforce diversity at all levels of the organization. The City prohibits discrimination on the basis of race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by federal, state or local laws. The City is dedicated to this with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities, access to facilities and programs, and general treatment during employment.

Requests for reasonable accommodation by individuals with disabilities may be requested by contacting Human Resources at (434) 970-3490 or hr@charlottesville.gov.

The City of Charlottesville conducts job related background checks, reference checks, and pre-employment drug tests, in accordance with federal, state, and local law, of applicants who reach the final stages of the employment selection process. The City’s policy has not changed because of the decriminalization of marijuana in the Commonwealth of Virginia. Marijuana remains an illegal drug under federal law, and it continues to be a violation of the US Department of Transportation regulations and the City’s policy prohibiting employees from testing positive for marijuana.

Summary Of Employee Benefits

Updated February 9, 2026

Benefits cited represent those for regular 40-hour employees and may differ for Management Level, Part-Time, and/or Library positions. Long-term temporary employees are eligible for all benefits except retirement. Interns, temporary, seasonal, substitute, and relief employees are not eligible for benefits.

• LEAVE:
  
  

Vacation: Need some time off? Use it, you earned it:

Years Worked

0 -

3 -

5 -

10 -

15 -

20 -

25

Hours Accrued Biweekly

3.09

3.85

4.62

5.4

6.16

6.93

7.7

Sick: Under the weather? Earn 4.62 hours biweekly, approximately 120 hours a year, with no limit on accumulation to be used to care for yourself and qualifying family members.

Holidays: Enjoy 13 paid holidays per year. Including 1 Floating Holiday, which must be taken during the Fiscal Year (July 1 - June 30):

OBSERVED CITY HOLIDAYS

New Years Day

Dr. Martin Luther King Day

Presidents’ Day

Liberation & Freedom Day

Memorial Day

Juneteenth Day

Independence Day

Labor Day

Veterans Day

Thanksgiving Day

Friday after Thanksgiving

Christmas Eve

Christmas Day

1 Floating Holiday

Volunteer Leave: Paid leave for participating in an authorized event as a volunteer, subject to Section 9-3, Code of Ethics & Conflicts of Interest. Regular full-time employees receive up to 8 hours and all regular part-time employees are eligible to receive pro-rated leave each available each calendar year.Delta Dental Plan:

• INSURANCE: Aetna Medical Plans: Coverage is effective on the first of the month following date of hire.
• Choose from two options:
• Select HMO with City-funded HRA ($0 premium for employee-only coverage)
• Choice POS ($13.02 biweekly premium for employee-only coverage)
• Prescription Card: ($10 generic, $30 lower cost name brand,$55 higher cost name brand, 20% up to $150 for specialty drugs)
• Mail Order Maintenance Prescription Drug Program ($20 generic, $60lower cost name brand, $110 higher cost brand) not available for specialty drugs)
• Diagnostic and Preventative–100% of allowable charge; Basic Dental Care-80%; Major Dental Care- 50%
• Primary - $50 deductible, 80/20; Prosthetic and Complex Restorative -$50, 50/50
• $1,500 Annual benefit maximum
• $1,000 Orthodontic benefit (children to age 19)
  

MetLife Vision Plan: (Optional)

• $2.50 premium paid bi-weekly for employee-only coverage. Dependent care coverage also available.
• Eye health exam, dilatation, prescription and refraction of glasses covered after $10 co-pay
• $130 allowance for frames, after co-pay, plus additional discounts where accepted.
  
  

Life Insurance: In the event of your death, your beneficiary will receive twice your annual salary. Supplementary policies for you and your dependents are available.

Long-Term Disability: Upon approval for along-term illness or injury, you can receive up to 60% of your earnings after a 90-day wait period.

Voluntary Benefits: Accident, Critical Illness, Hospital Indemnity insurance; Short-Term Disability; Identity Theft Protection

• RETIREMENT:
  
  

Pension

• Choose from two (2) options:
• A Defined Benefit Pension plan pays a monthly benefit in retirement using a defined formula based on the employee’s earnings history, tenure of service, and age. Our plan has a 5-year vesting period and an employee contribution of 5% of salary.
• A Defined Contribution 401a plan in which fixed contributions are paid into an individual’s account by the employer, the contributions are invested, returns (positive or negative) are credited to the account, and the account balance is used to provide retirement benefits. The vesting schedule for our 401a plan is 33% after one year of service, 67% after two years of service, and 100% vesting after three years of service. There is no required contribution from salary. (Note: the Defined Contribution retirement plan is the only plan available for Library employees).
  

Supplement: Deferred Compensation 457 available for you to invest your own money for additional retirement savings.

• VOLUNTARY:
  
  

Wellness

• Gym Membership Reimbursement Program (up to $34.00 per month)
• Bicycle Commuter Program: Reimbursement up to $20 per month for reasonable bicycle commuting expenses
• Online wellness resources and Lunch-and-Learn Sessions
  
  

Employee Assistance Program

• A variety of confidential, personal professional services for you and your family available 24 hours a day.
  
  

Tuition Reimbursement

• Up to $1,500 for job-related certificates, trade programs, undergraduate coursework or up to $3,000 for graduate level courses per fiscal year for career-related courses.
  
  

Flexible Spending Accounts

• Expense accounts available for healthcare, dependent care and parking/mass transit.
  
  

01

Select the statement below that best represents your education and experience:

• I possess a High School Diploma or GED, previous experience working in a public customer service environment and experience working with Windows and the internet.
• I have previous experience working in a public customer service environment and working with Windows and the internet.
• I have an equivalent combination of education and experience that may be considered in lieu of the specific requirements listed above.
• None of the above.
  
  

02

Please describe your library work experience. If you do not have any, please write "None".

03

Describe your knowledge of and familiarity with library computer software programs. If none, please write "None".

04

To be considered, qualifying education and experience, including City of Charlottesville employment, must be clearly documented in the education, work history, and additional information sections of the employment application. Resumes can be attached but should not be used as a substitute for the required information on the application. I understand that an attached resume may not be accepted in place of a completed employment application and that my qualifications should be stated on the employment application itself.

• Yes
• No
  
  

05

I certify that the information above is true and correct, and I certify that it can be verified with reference to the information in my basic application. I understand that my application may be rejected if the responses to supplemental questions do not match my basic application.

• Yes
• No
• Required Question