What are the responsibilities and job description for the Facilities Services Supervisor position at City of Cedar Rapids, IA?
The City of Cedar Rapids is looking for a Facilities Service Supervisor to lead the day-to-day custodial operations and building and grounds maintenance for City facilities. This is an important leadership role that helps ensure our buildings are clean, safe, well-maintained, and ready to serve employees, residents, and visitors every day.
As the Facilities Service Supervisor, you will oversee a team responsible for the care and maintenance of a wide variety of City buildings and facilities. You'll coordinate custodial services, building maintenance, grounds care, repairs, preventative maintenance, and related facility operations. The position requires someone who can balance day-today priorities with long-term planning while providing directions, support, and accountability to the team. If you enjoy leading people, improving processes, and making sure facilities are operating at their best, we encourage you to apply!
About our Organization
About our Community
About this Opportunity
Supervises, coordinates and delegates custodial personnel at various city owned facilities. Manages environmental service contracts. Performs related work as required.
Essential Duties & Responsibilities
Job Duties and Responsibilities
- Directs and oversees custodial operations and building and grounds maintenance for various City facilities, ensuring all services are delivered safely, efficiently, and in alignment with established quality standards.
- Supervises assigned personnel by delegating tasks, providing clear and consistent guidance, promoting adherence to safety protocols, and conducting comprehensive performance evaluations.
- Administers the planning, scheduling, and coordination of environmental service contracts to ensure vendor performance meets City requirements for service quality, safety, and customer responsiveness.
- Reviews and verifies the completion of work assignments to ensure compliance with operational standards, safety expectations, and departmental directives; adjusts work instructions and timelines as necessary.
- Collaborates with internal departments to assess needs, respond to maintenance service requests, and ensure that facility operations support a high standard of customer service.
- Oversees updates and maintenance of the City’s Lenel identification and door security system to ensure secure, reliable access control across facilities.
- Manages custodial product inventory and coordinates distribution with various City departments to support continuous, efficient operations.
- Develops and prepares procurement specifications for goods and services in accordance with City policies, emphasizing quality, safety, and operational effectiveness.
- Performs additional related duties as assigned to support safe facility operations, effective personnel management, and high-quality service delivery.
Qualifications
Required Education and Experience
- At least two years of relevant college level course work or an Associate’s degree from an accredited college or university and
- Three (3) to five (5) years’ experience in maintenance and or custodial services, including lead or supervisory responsibilities or
- An equivalent combination of education and/or experience
- Excellent written, verbal and interpersonal communication skills
- Proficiency with Microsoft Office
- Ability to work collaboratively with a diverse population
- Valid U.S. Driver’s License
- Ability to pass NCIC background check
- Experience leading, developing, and supervising a diverse custodial, maintenance, and stockroom control team.
- Experience in cleaning product selection, chemical safety compliance, and advanced floor care techniques, including scrubbing, burnishing, and refinishing.
- Experience in grounds maintenance operations, including mowing, trimming, debris removal, vegetation management, and performing seasonal tasks.
Supplemental Information
Work Schedule
- Monday - Friday 7:30am to 4:30pm
Equal Opportunity/Affirmative Action Statement
The City of Cedar Rapids is an equal opportunity/affirmative action employer. All job applicants will receive consideration for employment free from discrimination on the basis of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age (40 or older), disability and genetic information (including family medical history).
Applicants with Disabilities
We respect and value people with disabilities and are committed to providing a workplace culture of disability inclusion. People with disabilities are supported during the hiring process and are encouraged to apply for employment with the City of Cedar Rapids. In support of the Americans with Disabilities Act, reasonable accommodations will be provided to those in need of assistance with the application and interview process. To request an accommodation, contact the City's Human Resources department by phone at 319-286-5000 or by email at hr@cedar-rapids.org.
We offer benefits and beyond for our employees and their families!
Multiple health insurance plans administered by Wellmark Blue Cross and Blue Shield with low employee premiums, deductibles, and co-insurance (view our benefits summaries for more information: Choice Plan and Traditional Plan- )
- Expansive Wellness Program and low cost onsite exercise facilities
- Dental Insurance with Delta Dental of Iowa
- 100% city paid basic life insurance
- Other voluntary benefits offered including vision, long-term disability, and supplemental life insurance
- IPERS Retirement - Iowa Public Employees Retirement System, with contributions of 6.29% employee/ 9.44% City (IPERS)
- Deferred Compensation (IRS Section 457) retirement programs
- Generous paid time off AND 11 paid holidays per year
- Paid Parental Leave program with 4 weeks of paid time off
- Annual salary increases, AND an annual across-the-board increase (determined by available budget)
- Longevity Pay for years of service
- Educational assistance up to $3,000 per year
- A culture that is supportive and committed to professional development opportunities
- Public Service Loan Forgiveness – Employees may qualify for the PSLF program which forgives the remaining balance on your Direct Loans after you have made 120 qualifying monthly payments while working full-time for a qualifying employer.
Salary : $67,475 - $94,411