What are the responsibilities and job description for the Court Clerk Intern position at City of Cedar Hill?
At the City of Cedar Hill, our culture is rooted in service, collaboration, and a commitment to excellence. Guided by our core values—High Standards, Teamwork, Premier Customer Service, Family Oriented, and Fun—we strive to create a workplace where employees make a meaningful impact while growing both personally and professionally.
The Cedar Hill Municipal Court shares this commitment through its mission of "Serving People; Helping Others Find Their Success." We are seeking an enthusiastic and service-minded individual who embraces these values and is eager to gain hands-on experience in local government and the court system. Join our team as a Municipal Court Clerk Intern and play a meaningful role in supporting the efficient delivery of court services to our community.
The purpose of this internship is to support the Cedar Hill Municipal Court by assisting with daily court operations, maintaining and processing required records, and contributing to special projects that enhance overall efficiency. The intern provides assistance to the Municipal Court Clerk’s Office by operating computer systems, processing paperwork, and offering support wherever needed. Responsibilities may include heavy data entry, scanning, shredding, processing cases after court dockets, printing and mailing correspondence, and participating in special projects or special events as assigned. This position does not provide direction to other employees.
- Provides premier customer service to citizens, internal and external customers by responding to requests in a positive, timely, effective and professional manner.
- Greets customers in person and over the phone to answer questions regarding their municipal court business and or other city business such as frequently asked questions; answers concerns/questions via telephone or written correspondence.
- Administers case dispositions by entering disposition of cases after each docket, processing DSC and deferred adjudications, and accepting and posting payments.
- Assists court clerks by preparing dockets, notifying defendants, attorneys, officers, complainants and witnesses, preparing and mailing subpoenas, and preparing summons.
- Assists Judge by receiving payment of fines, compiling information for reports, helping individuals over the phone or at the window and providing information when needed.
- Coordinates reports, driving safety course requests and citations by coding, entering and filing information, reporting juveniles who fail to appear from each plea docket, notifying parents of juvenile court dates and reporting those individuals who fail to pay fines.
- Performs others related duties position may require. Assists with specialized projects assigned by court leadership, which may include:
- Workflow or process improvement reviews
- Data entry or analysis for operational reporting
- Technology-related tasks such as digital file organization or template creation.
- Community outreach or educational materials.
- Conducting research and prepare recommendations to support continuous improvement initiatives.
- Requires regular attendance
Work requires knowledge necessary to understand basic operational, technical, or office processes.
Preference may be given to candidates enrolled in a program in the legal field, criminal justice, public administration, government, or a related area of study, for which a degree or a certificate may be awarded. Demonstrated interest in court operations, government service, or the legal profession is preferred, along with a strong desire to learn more about Municipal Court operations.
Basic experience with Microsoft Word, Excel, PowerPoint, Outlook, and Canva preferred.
Prior customer service experience, including cash handling preferred.
Must be able to pass a police background check and be eligible for access to Criminal Justice Information Systems.
Complete online application at Cedar Hill City Website at www.cedarhilltx.com. The City of Cedar Hill can no longer accept actual/faxed applications. ONLY ONLINE APPLICATIONS WILL BE CONSIDERED. There are computers at the Cedar Hill Library for applicants that do not have access to a computer at home. If you are having trouble with the NEOGOV Applicant tracking site, please call the NEOGOV technical support number at 1-877-204-4442 and select option 1.
In compliance with the Americans with Disabilities Act, the City of Cedar Hill will make every reasonable effort to accommodate your needs. For any special requests, please call Human Resources at 972-291-5100, ext 1050.
The City of Cedar Hill is an Equal Opportunity Employer and does not unlawfully discriminate on the basis of genetic information in compliance with GINA, race, sex, color, religion, national origin, veteran status, age, or disability in hiring, conditions, or termination of employment. Final applicants for employment with the City of Cedar Hill are subject to drug testing and background screening.
CITY OF CEDAR HILL
285 Uptown Blvd Bldg #100
Cedar Hill, TX 75104
972-291-5100 ext. 1054