What are the responsibilities and job description for the PUBLIC SAFETY DISPATCHER I position at City of Cathedral City?
Ready to be the critical link between your community and emergency services?
As a Public Safety Dispatcher, you'll be the calm, professional voice that coordinates life-saving responses and ensures officer safety. Every call you handle makes a real difference in someone's life.
Join our Cathedral City team where you'll receive comprehensive training, work with cutting-edge technology, and build a meaningful career in public safety.
With competitive pay starting at $56,897-$74,477, plus up to $2,838 monthly health benefits allowance, bilingual incentive pay, and excellent retirement benefits, we're invested in your success.
As a Public Safety Dispatcher, you'll be the calm, professional voice that coordinates life-saving responses and ensures officer safety. Every call you handle makes a real difference in someone's life.
Join our Cathedral City team where you'll receive comprehensive training, work with cutting-edge technology, and build a meaningful career in public safety.
With competitive pay starting at $56,897-$74,477, plus up to $2,838 monthly health benefits allowance, bilingual incentive pay, and excellent retirement benefits, we're invested in your success.
THIS RECRUITMENT WILL REMAIN OPEN UNTIL SUFFICIENT QUALIFIED APPLICATIONS ARE RECEIVED AND MAY CLOSE WITHOUT PRIOR NOTICE.
Salary may be negotiable within the range listed above, based on the position requirements and successful candidate's qualifications, subject to appropriate authorization.
Training and Experience
Any combination of training and experience that provides the below listed knowledge, skills and abilities may be qualifying. A typical way of qualifying would be:
- Equivalent to graduation from high school and one (1) year of employment which has included regular contact with the public.
- Typing speed 35 wpm
- Emergency Medical Dispatcher (EMD) Certification is desirable and must be obtained within one year.
- Must be able to pass a background investigation
- Must be willing to work evening, night, weekend, and holiday shifts on a rotation basis
- Must be willing to be called back or held over to maintain minimum staffing levels
- Must obtain Post Basic Dispatcher and Department of Justice CLETS/CJIS operator certifications prior to completion of probation as a Public Safety Dispatcher I
- Upon conditional offer of employment, selected candidate(s) will be required to pass a physical and psychological evaluation.
LET'S GET STARTED!
~ THE SELECTION PROCESS ~
**Step 1: Written Exam**You must pass ONE of these options:
-CritiCall Dispatcher Exam - Schedule free with our Police Department Contact: Kathryn Cox at kcox@cathedralcity.gov or (760) 202-2443
-Scores obtained from the National Testing Network (ECOMM Exam) within the past year (from date of posting) will be accepted in lieu of CritiCall.
**Step 2: Typing Test
Minimum 35 words per minute required.
We accept certificates from: Government agencies • Educational institutions • Temp agencies • Business schools
Certificate must be dated within the last 12 months.
Contact HR if you need alternatives.
**Step 3: Oral Panel Interview
**Step 4: Background Investigation & Polygraph
**Step 5: Psychological & Medical Evaluations
Candidates successfully completing all components of the selection process will be placed on an employment eligibility list from which hires may be made. The eligible list is valid for six months.
BACKGROUND DISQUALIFIERS:
- An adult felony conviction in California, or with a conviction for an offense in another state which would be classified as a felony in California
- Currently on Probation or Parole
- Adult felony and/or misdemeanor conviction(s) may be disqualifying depending on type, number, severity, and how recent
- Conviction of/or sustained petitions for any sex crime
- Recent use and/or possession of illegal drugs, weapons or explosive devices without legal authorization
- History of committing domestic violence or animal cruelty
- Dishonesty or failure to reveal pertinent information
THE PERKS
APPLY TODAY!!
To be considered for this opportunity, candidates must submit an application on-line and attach required documentation as requested in the agency-wide questions. Based upon the information presented in the application, a limited number of candidates who possess qualifications most pertinent to the position will be invited to participate in the selection process.
All notifications will be sent by email only (regardless of the notification preference selected during the on-line application process). Notifications will be sent to the email address listed on your on-line application.
All employment offers made by the City are contingent upon establishing proof of a prospective candidate's legal authorization to work in the United States and successfully passing all components of the pre-employment process which may include, but are not limited to: comprehensive background check, criminal history check (livescan fingerprint check), polygraph examination, post-offer psychological evaluation and post-offer medical evaluation (including drug screen).
What's Next? Apply Today and share this posting with anyone who may be interested!
The City of Cathedral City is an Equal Opportunity Employer. Our goal is to be a diverse workforce that is representative of the citizens we serve. We seek to recruit, develop and retain the most talented people from a diverse candidate pool.
Salary : $56,897 - $74,477
