Public Transit Manager

1. Exercises supervisory authority over the assigned division to include: authorizing time-off; approving payroll and hiring; coordinating staffing and operational activities; ensuring that training and development are provided to staff; providing consistent accountability with disciplinary actions (as warranted); in addition to maintaining a healthy and safe work environment.

2. Coordinates the organization, staffing, and operational activities for the Public Transit Division, including compliance with safety programs, route operations, and transit marketing programs.

3. Participates in the development and implementation of goals, objectives, and priorities for Public Transit; identifies resource needs; recommends and implements policies and procedures.

4. Monitors and evaluates the efficiency and effectiveness of service delivery methods and procedures; assesses and monitors workload, administrative support systems, and internal reporting relationships; identifies opportunities for improvement, and directs the implementation of changes.

5. Manages and participates in the development and administration of the Public Transit Division budget; directs the forecast of additional funds needed for staffing, equipment, materials, and supplies; directs the monitoring of and approving of expenditures; directs the preparation and implementation of budgetary adjustments as necessary.

6. Compiles, prepares, and presents operational and statistical reports, contracts for services, and related documents.

7. Manages training initiatives, monitors, and complies with certification requirements for all transit personnel including compliance with the Federal Transit Administration (FTA).

8. Participates on various boards, commissions, and/or committees as necessary; attends and participates in professional group meetings, stays abreast of new trends and innovations in the field of transportation; and acts as liaison with user agencies and other regional agencies for public transit.

9. Ensures compliance with applicable local, State, and Federal laws, rules, and regulations governing public transit.

10. Coordinates with the City’s ADA Coordinator on all transit grievances related to disability discrimination, and with the City’s Title VI Officer to ensure that all transit services and related benefits are distributed in an equitable manner.

11. Oversees the required grant reporting and budget compliance role for the Transit Division to ensure conformity with all applicable Federal, state, and local regulations.

12. Responds to and resolves citizen concerns and complaints.

13. Represents the City of Casper by responding to the public, citizens, its employees, and others in a prompt, professional, and courteous manner while continuously maintaining a positive customer service demeanor.

14. Performs other duties of a similar nature or level.

Knowledge (position requirements at entry):
Knowledge of:

• Proper English, including spelling, punctuation and grammar.
• Record retention for FTA compliance.
• Effective training methods.
• Public transit principles and practices.
• Current trends and innovations in public transit.
• Applicable Federal, State, Local and City government codes, rules and regulations relating to the various aspects of public transit operations.
• Research methods and techniques.
• Data analysis methods.
• Computers and related software applications.
• Principles of supervision, mentoring, training and evaluating the work of others.
• Operational characteristics, services and activities of public transit operations.
• Organizational and management practices as applied to the analysis and evaluation of programs, policies, and operational needs.
• Basic principles of budget preparation and control including grants.

Abilities (position requirements at entry):
Ability to:

• Ability to work unusual hours, split shifts, weekends, holidays, and overtime as required.
• Organize and/or prioritize to be efficient and effective with multiple tasks.
• Respond to inquiries, complaints and requests.
• Understand, navigate, and comply with all grant requirements.
• Maintain confidentiality.
• Follow and apply Federal, State, and local laws; department rules and regulations, policies, and procedures governing public transportation.
• Provide leadership and direction.
• Assess and prioritize situations under work pressure, exercise good judgment and make sound decisions.
• Manage projects and programs efficiently.
• Select, supervise, mentor, train, and develop staff.
• Analyze problems, identify alternative solutions, project consequences of proposed actions and implement recommendations in support of goals.
• Plan and manage compliance with reports, analysis and regulations relating to public transit operations management.
• Comply with municipal budgeting practices.
• Learn local geography including street names, numbering systems, directional orientation, and major landmarks.
• Interpret and explain City policies and procedures.
• Compose appropriate recommendations and prepare clear and concise reports.
• Present accurate and reliable reports which contain findings, set direction and offer recommendations to achieve desired goals and end results.
• Follow all City safety rules and procedures and immediately respond to/investigate observations or employee reports of accidents/incidents or unsafe conditions.
• Maintain a neat and professional appearance.
• Routinely demonstrate the City of Casper core values.
• Communicate effectively verbally and in writing.
• Follow written and verbal instructions and directions.
• Operate a variety of modern office equipment and tools.
• Establish and maintain effective working relationships with those contacted in the course of work.

Skills (position requirements at entry):
Skill in:

• Maintaining records and logs.
• Performing mathematical and statistical calculations.
• Grant management.
• Monitoring, mentoring, and developing employees.
• Delegating and prioritizing work.
• Compiling, analyzing, and summarizing information.
• Time management.
• Principles of budgeting including grant management.
• Technical writing.
• Problem solving.
• Allocating limited resources in a cost effective manner.
• Project management.
• Conflict resolution.
• Public speaking.
• Operating in a courteous, knowledgeable and tactful manner with staff and general public.
• Oral and written communication sufficient to exchange or convey information and to receive work direction.
• Operating modern office equipment, software and operating systems/applications.

Education and Experience:

• High school diploma or equivalent (G.E.D.) required.
• Minimum of two years of experience working as a supervisor.
• Minimum of three years of increasingly responsible experience in transit operations or other transportation modes.
• Bachelor’s degree in transportation planning or public/business management preferred or an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed below.

Licensing and Certification Requirements (positions in this class typically require):
Licensing Requirements:

• Possession of a valid Wyoming Driver’s License preferred.

The above job description is intended to represent only the key areas of responsibilities; specific position assignments will vary depending on the business needs of the department.

Women, minorities, and individuals with disabilities are encouraged to apply.

Employment with the City of Casper is contingent upon a successful background screen and pre-employment drug test. Applicants who have failed a pre-employment screen or have been terminated from the City of Casper are ineligible for employment consideration for 12 months. You will become eligible for consideration 12 months from the date of your incident (pre-employment screen or termination).

As a condition of employment, the successful candidate must utilize direct deposit for payroll purposes.

Driving records are required for all new employees regardless of the position's driving requirements. If the employee has not held a Wyoming driver's license for the last three years, the employee must provide at their own initiation and expense a driving record from their previous state(s) of residence.