Parking Control Officer

ABOUT THE DEPARTMENT:

The City of Cambridge Department of Transportation (DOT) supports the safety and health of the Cambridge community by creating and sustaining a high-quality street and parking system that supports a range of transportation options for all those who live, travel, and park in Cambridge.

OVERVIEW:

Performs duties required for the enforcement of all parking rules and regulations in the City of Cambridge.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Tickets illegally parked cars using a handheld Ticketing Device.
• Patrols assigned routes, such as parking lots and City streets.
• Electronically monitors vehicles parked in both metered and non-metered areas in order to ticket overtime and permit parking violators.
• Enforces the City’s snow and ice regulations during winter months by issuing notices to homeowners that have not safely cleared their property.
• Prepares and writes reports relative to enforcement duties, and performs related duties as required.

MINIMUM REQUIREMENTS:

• Ability to communicate effectively with coworkers and the public, both verbally and in writing.
• Ability to interpret regulations and read signs.
• Ability to deal with a diverse general public in a professional manner.
• Ability to manage conflict and de-escalate difficult situations.
• Basic math skills needed.

PREFERRED QUALIFICATIONS:

• Bilingual skills a plus.

PHYSICAL DEMANDS:

• Will frequently need to maneuver between tight spaces.
• Must be able to carry the handheld Ticketing Device, Radio, and ticketing supplies; such as envelopes, rolls of tickets and route cards etc.
• Will need to reach across windshield to position ticket.
• Sufficient independent mobility to travel throughout the City under all weather conditions.
• Ability to work outside and walk the assigned enforcement route for a minimum of 8 hours per day.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

WORK ENVIRONMENT:

Outside work environment with exposure to all weather conditions at all times of year.

SUMMARY OF BENEFITS:

• Competitive Health, Dental and Vision benefits
• Vacation and sick leave eligible
• Sick Incentive Pay eligible
• 3 Personal Days
• 14 Paid Holidays
• City employee transportation benefits (T-Pass reimbursement Bluebikes membership, EZRide Shuttle)

APPLICATION PROCEDURE:

Please upload the following documents to complete your application:

• Resume
• Cover Letter