Support Services Clerk

Salary: $16.24The Burlington Public Library is accepting applications for a part-time Support Services Clerk. Tasks would include coordinating volunteer activities at the library, creating signage and fliers, posting on social media, taking responsibility for maintaining a pleasant environment for library visitors, and providing general assistance throughout the library.Burlington Public Library is located in southeastern Wisconsin, with a municipal population of 10,980 and a service population of 19,500. We are a member of the SHARE Library Consortium, serving Racine, Walworth, Kenosha, and Rock Counties.Qualifications: High School Diploma/GED required; computer and social media experience required; customer service experience desired; experience in libraries desired.Compensation: Starting wage is $16.24 per hour.Hours: This position typically works 12-17 hours per week, including regular evening and weekend hours with some flexibility.A City of Burlington Employment Application form is required to be submitted as part of this position recruitment. This form may be obtained here:http://burlington-wi.gov/DocumentCenter/View/1005/Application-for-Employment-Fillable-FormComplete the application form and upload it as part of the online application.Review of applications will begin on Friday, January 16, 2026.ESSENTIAL DUTIES AND RESPONSIBILITIES:Communicates effectively with library staff public works to ensure a clean and pleasant library facility.Coordinates, under management supervision, staff activities to maintain shared working and meeting spaces and outside walkways.Coordinates volunteers to meet needs for library activities and facilities, including volunteer groups like the Friends of the Library and the Burlington Garden Club.Works with library staff to ensure clear and consistent signage related to library collections, services, and programs.Creates engaging social media posts to promote library services, public programs, and general literacy.Provides in depth reference and readers advisory service to library patrons.Provides instruction in the use of library materials and services to library patrons.Coordinates with the technical services team to assure timely withdrawal of old materials.DESIRED MINIMUM QUALIFICATIONS:Education and Experience:High School Diploma or equivalent requiredThree years of public library experience or a minimum of two years of post-secondary education desired.Necessary Knowledge, Skills, and Abilities:Ability to create and maintain effective public relations and to deal tactfully with people of all ages.Ability to maintain an effective and collegial work atmosphere.Excellent level of English language oral and written skills.Computer experience required.Working knowledge of library methods, materials, and procedures.Ability to keep accurate records and to accurately follow procedures.Ability to communicate positively and effectively with the staff and the public.Willingness to maintain skills in above areas through active participation in continuing education.SPECIAL REQUIREMENTS:Flexibility with hours; regular evening, weekend, and holiday hours.The City of Burlington is an Equal Opportunity Employer and a Drug Free Workplace.

Salary : $16