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Solid Waste Superintendent

City of Burlington, NC
Burlington, NC Full Time
POSTED ON 12/3/2025 CLOSED ON 1/3/2026

What are the responsibilities and job description for the Solid Waste Superintendent position at City of Burlington, NC?

About us:

The Solid Waste Division is within the Public Works Department and provides weekly curbside collection of household garbage, yard waste collection, and bulk waste collection. 


What you will do:

The employee in this role is responsible for overseeing the operations of the Solid Waste Division in the Public Works Department. Key responsibilities include managing the collection and disposal of residential and commercial waste, recycling, and trash removal. The employee supervises staff, develops operational plans, resolves route issues, and sets goals and objectives. They handle field complaints, provide solutions, and conduct performance evaluations. Additional duties involve reviewing fleet maintenance orders, overseeing special projects, preparing budgets, and managing staff hiring and training. The position emphasizes efficient operations and customer service.

Examples of Duties

Personnel Management & Development:

  • Interviews, hires, trains, and evaluates personnel; approves leave and time records.
  • Makes recommendations to management for employee recognition, pay increases, promotions, and disciplinary actions.
  • Interprets and enforces City policies, guidelines, and directives.

Operations & Service Coordination:

  • Develops service schedules and routes for street sweeping and solid waste collections.
  • Compiles and audits reports on tonnage collected, recycling, and landfill charges; authorizes payments.
  • Investigates traffic accidents involving solid waste crews and compiles detailed reports.

Budget & Financial Oversight:

  • Develops and administers annual operating and capital budgets; authorizes expenditures.
  • Performs feasibility studies and prepares cost analyses for new service areas resulting from annexations.
  • Recommends capital improvement needs and anticipates future needs and costs.

Equipment & Maintenance Planning:

  • Coordinates vehicle services with the garage and develops multi-year plans for equipment replacement and maintenance.

Public Relations & Customer Service:

  • Receives and resolves public service complaints, providing corrective measures and explanations of service protocols.
  • Attends community meetings to discuss and promote solid waste policies and procedures.

Safety & Compliance:

  • Develops and implements safety training programs, investigates accidents, and ensures proper handling of hazardous waste.
  • Provides solutions to inquiries and complaints from citizens and staff, ensuring effective resolution.

Miscellaneous:

  • Performs related duties as required.
Qualifications

Solid Waste Management Expertise:

  • In-depth knowledge of solid waste collection, disposal principles, and industry best practices.
  • Familiarity with Federal, State, and local regulations governing solid waste management.

Public Relations & Communication:

  • Strong understanding of public relations practices to effectively communicate with employees and the public.

Supervision & Team Management:

  • Expertise in supervision, management, and fostering teamwork among staff.
  • Proven ability to supervise, train, and develop staff, as well as delegate responsibilities effectively.
  • Demonstrated experience in managing both supervisory and non-supervisory staff.

Budgeting & Financial Management:

  • Extensive knowledge in operating and capital budgeting, with the ability to develop and manage these budgets for solid waste operations.
  • Experience in creating and applying a comprehensive solid waste business plan.

Employment Law & Compliance:

  • Thorough understanding of federal and state employment laws such as the Equal Pay Act, Equal Employment Opportunity Act, and Fair Labor Standards Act.
  • Ability to apply employment-related laws in the workplace to ensure compliance and fair practices.

Technical Skills:

  • Skilled in interpreting sketches, diagrams, and repair charts for operational tasks and projects.

Analytical & Reporting Abilities:

  • Capable of gathering, reviewing materials, and analyzing findings to prepare detailed written and oral reports with actionable recommendations.

Interpersonal & Collaborative Skills:

  • Strong ability to establish and maintain effective working relationships with city staff, government officials, contractors, and the general public.

Minimum Qualifications:

  • Bachelor's Degree in Business Administration, Engineering or other related field and 7 years of extensive practical and supervisory experience in the management of solid waste work crews, or an equivalent combination of education and experience.
Supplemental Information

Physical Requirements and Working Conditions:

  • Work in this class is described as light using a negligible amount of force constantly to move objects and may occasionally require some physical exertion to complete tasks. 
  • Work typically involves the ability to physically perform the basic life operational functions of balancing, stooping, kneeling, crouching, reaching, standing, walking, pushing, pulling, lifting, fingering, grasping, feeling, talking, and hearing. 
  • Work necessitates visual acuity to determine the accuracy, neatness, and thoroughness of work assigned in preparing and analyzing figures, accounting, transcription, computer terminal viewing and extensive reading. 
  • Working conditions include inside and outside environmental conditions. 
  • Employee is subject to hazards, including a variety of physical conditions such as proximity to moving mechanical parts, electrical current, noise, extreme weather conditions and atmospheric conditions due to exposure to fumes, odors, and dusts. 
  • Working conditions include both inside and outside environmental conditions.

FLSA Status: Exempt

Inclement Weather Classification: Essential

Salary.com Estimation for Solid Waste Superintendent in Burlington, NC
$73,313 to $100,847
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