What are the responsibilities and job description for the Parks & Recreation Front Desk Attendant (Neal Recreation Center) position at CITY OF BRYAN, TX?
Job Summary
Under general supervision, the Front Desk Attendant works at the City of Bryan Neal Recreation Center and provides information to the public regarding the City’s Parks and Recreation Department facilities, activities, and programs.
Essential Job Functions
Licenses, Certifications & Special Requirements
None required.
Under general supervision, the Front Desk Attendant works at the City of Bryan Neal Recreation Center and provides information to the public regarding the City’s Parks and Recreation Department facilities, activities, and programs.
Essential Job Functions
- Greets patrons as they enter the facility.
- Provides information and assistance in person or by phone about parks and recreation facilities, programs, and activities.
- Schedules the use and reservation of all City recreational facilities and park amenities.
- Records and processes fees involving park and facility reservations, course registrations, and permits; accounts for all existing working cash assigned and revenues generated during scheduled shift.
- Educates patrons on facility use rules and regulations; ensures adherence to rules and safety procedures.
- Responds to routine problems or complaints regarding recreational services or programs. Escalates more complex issues to management as needed/directed.
- Completes all required reports and records accurately and on schedule, and submits/deposits such records to the proper person or office.
- Performs a variety of miscellaneous duties such as answering phone, typing correspondence, and maintaining records and files.
- Maintains a clean and neat work space.
- Continually practices safe work habits and alerts management about safety and other workplace concerns.
- Responds quickly to all emergency situations as needed.
- Attends mandatory training, orientations, and staff meetings as scheduled.
- Adheres to the policies, rules, regulations, and procedures of the City of Bryan and the Parks and Recreation Department.
- Reports for duty at the times specified and ensures a high standard of personal presentation and appearance is maintained at all times.
- Performs other duties as required.
- High School Diploma or GED .
- Must possess at least 1 year of clerical or customer service related experience.
- Must possess cash handling/balancing experience.
Licenses, Certifications & Special Requirements
None required.