Administrative Specialist - HR Generalist

The Administrative Specialist – HR Generalist position is responsible for supporting human resources functions and enhancing internal and external communications regarding Employee Services for the City of Bondurant. This role manages various ES tasks, including recruitment, onboarding, benefits administration, training, employee relations, and compliance. Additionally, this position oversees communication strategies to foster an informed, engaged, and cohesive workplace culture. Working under the direction of the Assistant City Administrator - Administrative Services Director, the Administrative Specialist – HR Generalist role serves as a key resource for support, employee engagement, and collaborates on brand consistency in the City’s communication efforts.

The following duties are illustrative of this position and are not intended to be all-inclusive.

Human Resources Responsibilities:

• Manages the recruitment and selection process, including job postings, candidate screening, scheduling interviews, and onboarding.
• Delivers onboarding instruction.
• Administers employee benefits, including enrollments, changes, and education on benefit programs, and assists with annual open enrollment.
• Supports performance management processes by coordinating evaluations, tracking progress, and assisting with performance improvement plans.
• Ensures compliance with federal, state, and local employment laws and City policies, including record-keeping and reporting requirements.
• Maintains and updates employee files, ensuring confidentiality and accuracy of records.
• Assists with payroll processing, ensuring accurate entry of employee information, time-off requests, and benefit deductions.
• Serves as the point of contact for employee relations issues, working to resolve concerns and support a positive work environment.
• Participates in the development and implementation of ES policies and procedures to improve efficiency and employee experience.
• Support Departments and Department Heads on policy interpretation and administration, procedures, and process.
• Provides administrative support.

Communications Responsibilities:

• Develops and manages internal communication channels to keep employees informed about City policies, initiatives, and events.
• Creates content for and assists in maintaining the City’s social media presence, website, and other communication platforms, ensuring brand consistency.
• Coordinates with departments to promote City programs, services, and events to the community, enhancing public awareness and engagement.
• Prepares and distributes newsletters, press releases, and other public communication materials.
• Assists with crisis communication planning and execution, ensuring timely and accurate information dissemination during emergencies.
• Gathers and analyzes feedback from employees and the public to evaluate communication effectiveness and areas for improvement.

Employee Engagement and Training:

• Organizes employee engagement activities, including recognition programs, team-building events, and wellness initiatives.
• Supports the development and coordination of training sessions for employees on topics such as diversity, inclusion, compliance, and professional development.
• Collaborates with the Finance & Employee Services Director to assess training needs and identify development opportunities to enhance employee skills and satisfaction.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and Experience:

• Bachelor’s Degree in Human Resources, Communications, Business Administration, or a related field.
• At least three years of experience in human resources, communications, or a related field, preferably in a municipal or public sector setting.
• PHR or SHRM-CP certification preferred but not required.

Knowledge, Skills, and Abilities:

• Strong understanding of human resources principles, including recruitment, benefits administration, and employee relations.
• Knowledge of federal, state, and local employment laws and regulations.
• Proficiency in managing social media platforms, website content, and other digital communication tools.
• Excellent verbal and written communication skills, with the ability to tailor messages to different audiences.
• Strong organizational and time-management skills with the ability to manage multiple priorities.
• High level of discretion, confidentiality, and professionalism when handling sensitive employee information.
• Ability to collaborate effectively across departments and build positive relationships with employees and the public.

CERTIFICATES, LICENSES, REGISTRATIONS

• Valid driver’s license required.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Primarily sedentary work with occasional lifting of up to 20 pounds.
• Frequent use of a computer and other office equipment.
• Occasional travel to attend training sessions, conferences, or community events.

WORK ENVIRONMENT

• The work environment is generally an office setting with minimal exposure to adverse environmental conditions. The employee may occasionally be required to work outside standard office hours to support events or respond to urgent matters.