Records Specialist Lead

Summary Statement

Join the Boise Police Department as a Records Specialist Lead and take the lead in supporting critical police operations. In this key role, you’ll oversee and perform a variety of administrative and records management tasks that ensure accurate, timely support for officers, detectives, staff, and leadership. You’ll provide guidance and mentorship to team members, promote continuous development, and help maintain the integrity of vital departmental records.

The ideal candidate is a strong leader with a focus on team development, attention to detail, and a commitment to excellence in service. This position requires flexibility and dedication, working a rotating schedule that includes nights, weekends, and holidays to support 24/7 operations.

Essential Functions

• Coordinates day-to-day work, delegates tasks and sets deadlines for the assigned team. Provides guidance, direction and support for training and reviews work. Ensures effective collaboration with other teams. Listens to team members’ input, providing feedback and resolving any issues or conflicts.
• Processes police records according to records management regulations, policies and procedures. Reads and interprets crime reports to classify the events into the records management system. Reviews crime information to determine which policies are relevant or apply, who has jurisdiction and existing related statutes. Maintains security, privacy and confidentiality of police records. Determines which police records can be released and to whom according to records policies and procedures.
• Classifies and updates police report data, ensuring documents are electronically transferred appropriately. Exports crime data and provides mandated reports to the appropriate reporting agencies.
• Provides administrative and technical support to internal police staff to research people, places and vehicles as needed. Assists the public in obtaining police services. Responds to a variety of inquiries concerning police information.
• Develops and maintains training materials and mentors employees. Coordinates training schedules. Reviews the work of others for quality and accuracy. Participates in interviews and contributes to hiring decisions. Communicates with management about employee training, job performance and work quality. Provides topics, materials and assistance for monthly meetings. Packages case reports for delivery to the Prosecutor's Office. Ensures all agencies involved have appropriate paperwork about relevant cases.
• Performs other duties as assigned. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this position at any time.

Requirements

Required Knowledge, Experience, And Training

• High school diploma or equivalent and six years of progressively responsible experience in a law enforcement environment including extensive use of software systems, records management, or an equivalent combination of education and/or experience.

• Record management practices, principles and methods
• Public records laws
• The criminal justice process
• Supervisory practices and procedures
• General office policies and procedures
• Computer usage including related software

• Lead and train staff
• Demonstrate strong attention to detail
• Communicate effectively in the English Language at a level necessary for efficient job performance
• Perform all essential functions as assigned by an authorized employee, supervisor and/or manager with or without reasonable accommodation

• National Crime Information Center (NCIC) certification and teletype familiarity.
• Knowledge of the National Incident-Based Reporting System and guidelines.

• City of Boise background check processes which includes a criminal history check and reference checks in accordance with the City of Boise Hiring Process Regulation
• Boise Police Department Criminal Justice Information System Background Check (BPD CJIS)

Working Conditions

The physical effort characteristics and working environment described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Efforts
While performing the duties of this job the employee is occasionally lifting/carrying up to 50 pounds. Also, the employee is occasionally pushing/pulling up to 20 pounds. The noise level is occasionally moderate. Work includes sensory ability to talk, hear, smell and touch. Work in this position also includes close vision. Employees will sit, stand and walk.

Working Environment
The work environment will include inside conditions.