What are the responsibilities and job description for the Code Compliance Officer I position at City of Boca Raton?
The Code Compliance Officer I performs technical work in the enforcement of zoning regulations, housing and property maintenance codes, license requirements, and related codes such as city, county, state and federal codes. Under the supervision of the Code Compliance Supervisor or Code Compliance Manager, this position demonstrates strong time management and self-direction as they perform on-site inspections of properties for compliance with codes and regulations, and issue notices of violations or citations for non-conformance.
A Code Compliance Officer I must meet all the education and experience requirements, hold required certifications, and have required work experience, as noted below. As an essential employee designated position, a Code Compliance Officer I will be required to perform post-tropical cyclone damage assessment or other special work detail. Depending on the job assignment, a Code Compliance Officer I may be required to work night and evening hours.
Final offer and employment are contingent upon successful completion of the following post-offer, pre-employment screening items:
A Code Compliance Officer I must meet all the education and experience requirements, hold required certifications, and have required work experience, as noted below. As an essential employee designated position, a Code Compliance Officer I will be required to perform post-tropical cyclone damage assessment or other special work detail. Depending on the job assignment, a Code Compliance Officer I may be required to work night and evening hours.
- Understanding and utilizes applicable code enforcement procedures as required by Florida Statutes, Chapter 162 and in the City Code of Ordinances.
- Communicates with and responds to inquiries from members of the public and staff regarding all aspects of code compliance and special magistrate processes in a timely manner.
- Investigates and resolves complaints regarding violations of City, County or State codes.
- Researches and analyzes property specific information, including property ownership records and previous code violations.
- Conducts patrols and on-site inspections of properties and businesses to identify violations and provide verbal warnings or issue citations or notices of violations as appropriate.
- Advises property owners and business owners on processes, procedures and requirements to comply with required codes and regulations and resolve violations, including processes related to permitting, business tax receipts, or required licensure and approvals.
- Prepares cases to be heard by the Special Magistrate, related boards, and county court; and testifies in legal proceedings as assigned by the Code Compliance Manager or Code Compliance Supervisor.
- Applies regulations and codes with guidance, as necessary, from the Code Compliance Manager or Code Compliance Supervisor.
- Answers technical questions from the general public, contractors, and builders concerning code requirements and enforcement procedures.
- Conducts research and performs analysis and complies reports related to all aspects of the code enforcement and special magistrate process.
- Maintains various records and files including confidential files, photographs, and evidence of violations in accordance with the requirements of Florida Statutes.
- Meets with members of the general public, City personnel, businesses, homeowners, and attorneys to exchange information, negotiate, and resolve conflicts.
- Interviews residents, business owners, and the general public to obtain and verify information.
- Writes reports, takes photographs, and maintains digital and paper records regarding inspections and evidence of violations.
- May be required to work night or weekend hours and respond to weather/disaster events, as assigned.
- Zoning ordinances, sign ordinances, housing and property maintenance codes, building codes, business tax receipt process, business regulations and related environmental codes.
- Methods and procedures used in code enforcement, including City, County and State regulations relative to code compliance (Chapter 162, Florida Statutes).
- Geography of the City.
- Standard office practices, procedures, software, and equipment.
- Business English, spelling, and arithmetic.
- Technical reading comprehension, understanding written sentences, schematics, and paragraphs in work-related documents.
- Active listening, giving full attention to what others are saying, understanding the points made, asking questions as needed, and avoiding interruptions at inappropriate times.
- Service orientation, providing support and assistance as needed, ensuring inquiries, concerns, and administrative needs are addressed efficiently and effectively.
- Time management, efficiently organizing tasks, prioritizing responsibilities, and allocating time for duties.
- Communication, clearly articulating information to non-technical individuals and groups to ensure mutual understanding, resolve differences, refer customers to appropriate resources, and build trust and maintain relationships.
- Active learning, continually learning and practicing to stay up-to-date with current codes, standards, requirements, and evolving technologies.
- Detect code violations and follow standard procedures and guidelines in enforcing code and regulations, including procedural requirements in Florida Statutes, Chapter 162 and the City Code of Ordinances.
- Communicate effectively with property owners, contractors, other city employees and the general public in enforcing ordinances and codes.
- Enforce codes and regulations with firmness and tact.
- Effectively research, organize and analyze numeric, text and graphic data and information on a variety of code compliance related topics, then clearly communicate the results of that research and analysis in oral, written, and graphic form.
- Organize and write reports and maintain paper and computer-based records.
- Use a computer, including proficiency with relevant software applications, as well as smartphones, cell phones, radios, iPads, and tablets to efficiently complete tasks and communicate effectively.
- Establish effective working relationships with co-workers, staff, officials, contractors, property owners, and others to effect satisfactory compliance.
- Conduct on-site outdoor inspections of properties.
- Any combination of education and experience equivalent to graduation from high school.
- Valid State of Florida Class “E” driver’s license
- Two (2) years of experience in code enforcement, other regulatory enforcement, public administration, customer service or any other combination of education and experience as related.
- One (1) Certification from the Florida Association of Code Enforcement (F.A.C.E) which must be obtained within probationary period.
- Able to work night or weekend hours, and respond to weather/disaster events, as assigned.
- Additional F.A.C.E. Certifications in Code Enforcement.
- Florida Association of Business Tax Officials (F.A.O.B.T.O) certification.
- Post-secondary degree or coursework or certifications in public administration, law, criminal justice, urban planning, environmental studies, or related fields.
Final offer and employment are contingent upon successful completion of the following post-offer, pre-employment screening items:
- Criminal Background Check
- Employment Verification
- Motor Vehicle Report (MVR) Check
- Certification/ License Verification
- Drug and Alcohol Screen