What are the responsibilities and job description for the Public Safety Dispatcher position at City of Bloomington?
This critical role serves as the vital communications link between the public needing help and emergency services response. As first responders, public safety dispatchers (PSD) are typically the first point of contact when a person reaches out for help. This requires a candidate to be able to work independently in a high-stress environment while receiving and evaluating incoming emergency and administrative requests for emergency services, including but not limited to law enforcement, fire, and emergency medical services (EMS); triaging those requests for service; providing guidance and assistance to the public in life-safety situations; and coordinating appropriate responses to high-risk, high-stress operations, with the objective of keeping all participants safe.
This position is a 24/7 operation where specialized skills and shift availability are important to the Department. During the first few weeks of training, you will be working the day shift and then gradually rotating to the other shifts for additional training. Once you complete your training, you will be moved to the shift that is currently vacant. There are shift bids every year by seniority, there is no guarantee which shift you will get.
You must pass an online based exam, police background, polygraph, physical and drug screen.
Required Education/Experience:
A high school diploma or GED.
Preferred Certificates or Licenses:
Must be able to obtain and maintain the following licenses and certifications within a given time frame:
Illinois Department of Public Health, Emergency Medical Dispatcher
Illinois State Police, Full Access Certification, Law Enforcement Agencies Data System (LEADS)
American Heart Association, CPR Certification
International Academy of Emergency Dispatch Certifications:
Emergency Telecommunicator Course (ETC)
Emergency Medical Dispatch (EMD)
Emergency Fire Dispatch (EFD)
Emergency Police Dispatch (EPD)
Pay: $28.23 per hour
Benefits:
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Referral program
- Retirement plan
- Tuition reimbursement
- Vision insurance
Work Location: In person
Salary : $28