What are the responsibilities and job description for the Customer Service Representative - Administration position at City of Bennettsville?
The City of Bennettsville has an opening for a Customer Service Representative. The Customer Service Representative serves as the primary liaison between the citizens of Bennettsville and the city government. This position is responsible for addressing and resolving complaints, concerns, and issues raised by residents, ensuring transparent communication, and fostering a collaborative relationship between the city and its community members. The Customer Service Representative works independently to investigate complaints, mediate disputes, and recommend solutions to improve city services and policies.
Applicant should have any combination of education and experience equivalent to graduation from high school. Applicant must have 3-5 years previous clerical experience. Applicant must have excellent communication skills (oral and written). Applicant must be computer literate with experience in Microsoft Windows, Word and Excel. Applicant may be placed on a variety of assignments based on staffing and business needs. Full job description on our website at bennettsvillesc.com
Serious inquiries, please call 843-479-9001 ext. 323 or 334
Job Type: Full-time
Pay: $38,000.00 - $45,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $38,000 - $45,000