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Customer Service Representative / Permit Tech

City of Bellmead, Texas
Waco, TX Full Time
POSTED ON 10/20/2026
AVAILABLE BEFORE 11/18/2026
We recognize that our employees are our most valuable resource and are necessary to fulfill our mission!

An Employment Application MUST be submitted to Human Resources, in order to be considered for a position with the City of Bellmead. Resumes are optional but encouraged. Application found here. Submit to HR@bellmeadtx.gov.

Benefits Of Working At Bellmead

  • Competitive pay and excellent Benefits
  • TMRS 8% Retirement Plan with 2:1 Employer Match
  • Education/Certification Pay
  • 14 Paid Holidays
  • Paid Sick & Vacation
  • Longevity Pay
  • And MORE!!

Job Summary

Under general supervision of the Assistant Finance Director, the Customer Service Representative/Permit Technician serves as a representative of the Utility Billing Department and Building Inspections. Required to greet and assist walk-in customers, offering excellent customer service. Receives, enters, and reconciles daily cash payments and provides technical support for Building Inspections. Full Job Description

Required

MINIMUM QUALIFICATIONS

  • High School Diploma or equivalent
  • Valid Class C Texas Driver's License

Preferred

  • Cash handling experience
  • 2 years of experience in an office environment
  • Bilingual

2026-2027 Employee Benefits Guide

The City of Bellmead offers an excellent benefits package, including:

  • Health Insurance: Four health plans through United Health Care, with 100% of the employee-only premium for the HSA (Health Savings Account) plans, paid by the City. The City contributes $50 to the employee’s HSA and matches contributions up to $25 per month.
  • Dental Insurance: Coverage through United Health Care, with 100% of the employee-only premium paid by the City. (Dependent coverage available at employee's expense.)
  • Vision Insurance: Offered through United Health Care, with 100% of the employee-only premium paid by the City. (Dependent coverage available at employee's expense.)
  • Long-Term Disability Insurance: Provided at no cost to employees, covering 60% of monthly earnings (up to $7,500/month).
  • Life Insurance/AD&D: Coverage of 1x the employee's salary (minimum of $50,000) at no cost to employees. (Dependent coverage available at employee's expense.)
  • Short-Term Disability Insurance: Provides a monthly income if you are deemed disabled. Employee pays premium.
  • Retirement Plan: Membership in the Texas Municipal Retirement System (TMRS) with a 8% employee contribution and a 2:1 employer match. Employees are vested after 5 years and eligible for retirement with 5 years of service at age 60 or 25 years of service at any age.
  • Health Joy App: Free app offering 24/7 healthcare team access, digital insurance card storage, and health/dental benefit management.

Salary.com Estimation for Customer Service Representative / Permit Tech in Waco, TX
$38,105 to $47,400
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