Public Works Office Manager

The Office Manager provides advanced administrative and operational support to the Public Works Department under the direction of the Public Works Director. This position assists in the coordination and management of departmental activities across multiple divisions—including Streets, Parks, Stormwater, Facilities, Fleet, Traffic, and General Support. The Office Manager ensures efficient daily operations, oversees departmental communications, and supports budgeting, procurement, and asset management processes. This role also manages Public Works’ social media presence, facilitates public outreach, and assists the Director with executive functions such as policy implementation, reporting, and interdepartmental coordination. This position requires initiative, accuracy, and discretion, as well as strong organizational and communication skills to ensure seamless departmental function and public engagement.The following functions are intended only as illustrations of the various types of work performed. The omission of specific duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position.

• High school diploma or GED required; associate degree in Business Administration, Public Administration, or related field preferred.
• Five (5) years of progressive experience in office management or public administration; municipal experience preferred.
• Demonstrated experience in budgeting, records management, and social media coordination.
• Valid South Carolina driver’s license required.
  
  

Administrative Management:

• Oversees all administrative functions of the Public Works Department.
• Prepares and manages departmental correspondence, reports, contracts, and purchase orders.
• Maintains records, manuals, and databases for all Public Works divisions.
• Ensures compliance with City policies and procedures in procurement, documentation, and reporting.
  
  

Support to the Director:

• Assists the Public Works Director in coordinating daily departmental operations and initiatives.
• Prepares special reports, presentations, and documentation for City Council, City Manager, and public meetings.
• Tracks project progress, key deadlines, and funding requirements for departmental programs.
• Assists with employee coordination, meeting scheduling, and departmental communications.
• Provides administrative support during emergency operations and FEMA documentation processes.
  
  

Budgeting & Financial Support:

• Assists the Director in preparing and managing the annual operating and capital budgets.
• Processes invoices, purchase orders, and budget transfers.
• Tracks and reconciles expenditures for each division and prepares budgetary reports as requested.
• Researches pricing, vendor options, and grant-related documentation to support procurement.
  
  

Asset management & Technology:

• Becomes proficient in the City’s new asset management system, entering and maintaining data on work orders, assets, and service requests.
• Coordinates data collection from staff and ensures accuracy for reporting and planning purposes.
• Trains and assists staff in the use of the system and ensures integration with SeeClickFix and other digital platforms.
  
  

Public Communication & Social Media:

• Manages and curates the Public Works social media accounts, creating content that highlights projects, events, and public service announcements.
• Coordinates with the City’s Communications Department to ensure consistent messaging and public engagement.
• Responds to citizen inquiries and concerns professionally and in a timely manner.
  
  

Operational & Program Support:

• Coordinates SeeClickFix reports, service requests, and public updates.
• Oversees departmental event planning, including Touch-A-Truck, Career Day, and community outreach events.
• Assists with FEMA reporting, insurance claims, and damage reimbursement documentation.
• Handles uniform ordering, petty cash reconciliation, and banner scheduling.
  
  

Leadership & Staff Coordination:

• Supervises and directs assigned administrative staff; assists with onboarding and training.
• Reviews work for accuracy, completeness, and compliance with departmental standards.
• Promotes a culture of teamwork, accountability, and customer service.
  
  

Knowledge, Skills, and Abilities:

• Strong administrative and organizational skills with attention to accuracy and deadlines.
• Proficiency in Microsoft Office Suite and familiarity with enterprise systems (e.g., Munis, asset management platforms).
• Excellent verbal and written communication skills.
• Ability to manage multiple projects simultaneously and adapt to changing priorities.
• Understanding of municipal operations, budgeting, and procurement procedures.
• Skill in managing social media communications for public engagement.
• Ability to maintain confidentiality and exercise sound judgment.
  
  

SALARY RANGE: $57,674.00-$73,500.00 (DEPENDS ON QUALIFICATIONS)