Public Works Operations Manager

Job Purpose/Summary

Under general direction from the Public Works Director, performs a variety of duties associated with managing staff engaged in maintenance, repair and service activities for the assigned Public Works Division. The position additionally fulfils the roles and responsibilities of the Streets Superintendent as described in the City of Banning Municipal Code. The position provides responsible professional administration and program evaluation of contractual agreements and regulatory obligations; participates in policy development and strategic planning; develops, summarizes and maintains administrative records. Coordinates assigned activities with other divisions, outside agencies, and the general public.

About The City Of Banning

The City of Banning is located in the San Gorgonio Pass area of Southern California. The community of over 30,000 people is diverse with income levels slightly lower than other areas of Riverside County. However, growth and development is occurring rapidly, which will create new jobs, increase the population and raise income levels. Our employees are the most important asset in preserving our Proud History, Creating a Prosperous Tomorrow, and in responding to the community’s needs. The City provides competitive salaries, outstanding benefits and professional growth opportunities.

City Vision

The City of Banning promotes and supports a high quality of life that ensures a safe and friendly environment, fosters new opportunities and provides responsible, fair treatment to all and is the pride of its citizens.

Core Values

• Customer Service Excellence: We excel in what we do by staying responsive, flexible, patient, effective, and professional.
• Integrity: We are ethical, accountable and compliant with our responsibility to the public and community.
• Teamwork: We work together and maintain great communication and respect and foster a fun and enjoyable atmosphere to take pleasure in what we do.
• Yes-Minded: We recognize diversity and maintain a positive attitude to do all we can to serve the community in the safest and most responsible manner.
  
  

Performance Expectations

• Leadership: Contributes to a positive work culture consistent with the City of Banning Leadership Philosophy, actively welcomes new approaches to public service and supports change and process improvements at all levels within the organization.
• Management: Able to independently assess and organize personal work performance while contributing to the overall organization.
• Teamwork: Demonstrates ability and willingness to work collaboratively with a team.
• Communication: Communicates effectively with peers, supervisors, subordinates, and individuals to who service is provided.
  
  

Essential Functions

The following duties ARE NOT intended to serve as a comprehensive list of all duties performed by all employees in this classification. Shown are duties intended to provide a representative summary of the major duties and responsibilities. Incumbent(s) may not be required to perform all duties listed and may be required to perform additional, position-specific duties.

• Oversees sees and manages staff engaged in maintenance, repair and service activities for the Public Right of Way/Streets Maintenance, Storm Drain/Drainage Maintenance, and Facility Maintenance (includes facilities at the airport) divisions of the Public Works Department.
• Responsible for communicating policies, goals, objectives, rules, assignments, and other information related to job duties to maintenance supervisors and staff.
• Responsible for overseeing the training, development, and tracking required certifications of staff to perform job assignments. Preparing job evaluations and tracking and advocating for staff and staffing needs to city administration.
• Implements safety training programs for new and existing staff; ensures compliance with safety provisions and protocols applicable to staff; provides mentoring for staff to promote professional growth, high morale, and succession planning; conducts regular safety training meetings.
• Establish and maintain effective working relation ship with staff, management, and other city departments.
• Prepares and implements effective preventative maintenance plans and schedules for assets managed by the division.
• Prepares and implements project plans for facility and right of way improvements and coordinates with division staff, other City departments, and third-party vendors to execute improvement plans.
• Coordinates with and supervises Maintenance Supervisors on department goals and needs to ensure that assigned tasks are appropriately assigned and completed by maintenance staff.
• Coordinates with public works engineer staff on implementation of various city projects related to public right of way, paving, sidewalk, drainage systems, landscaping services, and facility improvements.
• Maintains beautification of city-maintained medians and facility landscaping.
• Assists with identifying, recommending, reviewing and assessing strategic plans.
• Develops, establishes, and implements best management practices and maintains standards.
• Investigates and answers Public Works complaints or inquiries.
• Performs the duties of the Streets Superintendent as identified in the City of Banning Municipal Code
• Provides input regarding equipment, facilities and related needs.
• Monitor and control supplies and equipment; track and maintain inventory and supplies to ensure effective use of budget expenditures.
• Assure that the City’s asset management and work order program is implemented and accurate in order to provide the director with analysis and reports; maintains accurate records and files.
• Manages daily operations to promote an efficient, safe, and cost effective environment.
• Provides outreach and public education programs to the community.
• Manages and administers departmental contract operations, including procurement, invoice processing, and contract compliance.
• Develops formal and informal bids, scope of work, RFQ/RFP’s, directs and participates in solicitation, pre-bid meetings, evaluation, and award of RFP’s; prepares agenda reports and administrative documents.
• Manages various public works contracts including landscape maintenance, traffic signal maintenance, street sweeping services, janitorial services, elevator maintenance, pest control, HVAC service and maintenance, and various other contracted services
• Monitors department compliance with purchasing guidelines and regulations.
• Coordinate with contractors in providing contract services; solicit and collect bids according to City policies for large projects or projects outside of staff capabilities.
• Performs annual budget preparation, analysis, and administration; analyze and report on budget status related to division tasks and programs; analyze financial data to develop plans, policies, and budgets to enhance division services; identifies and recommends resolutions for budgetary problems.
• Attends and participates in professional group meetings, conferences, workshops, and training sessions.
• Provide various reports to other departments as necessary
• Represents the City with over governmental agencies, regulatory bodies, contractors, consultants, civic groups, and concerned citizens.
• As directed, attends meetings, including those scheduled after normal working hours.
• Provides managerial assistance to other departments or divisions.
• Performs other duties as assigned or required.
  
  

Knowledge of:

• City organization, operations, policies and procedures
• City, County, State and Federal statutes, ADA, rules, regulations, ordinances, codes, administrative orders and other operational guidelines and directives
• Structure, organization, and interrelationships of City departments, agencies, and related governmental agencies and offices affecting assigned functions
• Federal, State, regional, and local laws, regulations, and guidelines related to maintenance of public rights of way and public facilities
• Principals and practices of municipal supervision, management and government
• File and records management principals
• Bookkeeping and accounting procedures and principals
• Inventory control methods and techniques
• Public works right of way and facilities maintenance materials, equipment, methods, developments, practices and terminology
• Safety practices for right of way maintenance and facility maintenance
• Principles of strategic planning, budget preparation, administration, and general accounting
• Techniques for effectively representing the City in contracts with vendors and other governmental entities.
• Techniques to provide a high level of customer service by dealing with the public, vendors, contractors, and City Staff.
  
  

Ability to:

• Read, understand, interpret and apply relevant City, County, State and Federal statutes, rules, regulations, ordinances, codes, administrative orders, policies and procedures and other operational guidelines and directives.
• Assess and prioritize multiple tasks, projects and/or demands.
• Work within deadlines to complete projects and assignments.
• Establish and maintain effective working relations with co-workers, staff, vendors, contractors, visitors, the general public and others having business with the City of Banning
• Operate a personal computer utilizing a variety of software applications
• Analyze operational problems, evaluating alternative solutions and adopting effective courses of action
• Prepare clear and concise reports, correspondence, and other written material
• Exercise sound independent judgement within policy and administrative guidelines
• Administer safety programs and emergency operating procedures
• Understand written and oral instructions
• Endure heat, cold, wet, noise, outdoors, vibration, confining workspaces, chemicals, explosive materials, mechanical, domestic, electrical and traffic hazards
• Distinguish color and wear protective apparel
• Travel to different sites and locations
  
  

Minimum Qualifications

• An Associate of Arts Degree in Public Administration, Business Administration or Management, six (6) years of public works maintenance experience that includes two (2) years of management and/or supervision, intermediate to advanced skill in Microsoft 365 applications and intermediate to advanced skill in other proprietary software applications.
  
  

Desirable Qualifications

• A Bachelor’s degree in Public Administration, Business Administration or Management, Construction Management, or related fields
• Five (5) years of professional administrative and analytical experience in municipal government including bid process and negotiations, procurement of services
• APWA (or other professional organization) certification for Public Works Supervision and/or Management
• Familiarity with asset management applications and management of asset records
  
  

License and Certification Requirements

• Class C California drivers license, at time of employment.
  
  

Additional Requirements

• APWA (or other professional organization) registration and participation in continuing education and certification programs
• May be required to work outside the traditional work schedule
• May be subject to call out in certain cases