Victim Services Coordinator, Bilingual, Grant Services Specialist III (NCS) - Baltimore Police Department

THIS IS A NON-CIVIL SERVICE POSITION

Salary Range:

$64,427.00 - $110.756.00 Annually

Starting Pay:

$64,427.00 Annually

Get to Know Us

Welcome to the City of Baltimore! Experience the reward of a fulfilling career and enjoy the added element of excitement in a vibrant, diverse atmosphere. The City of Baltimore offers limitless opportunities to help drive social impact, both on the job and in the community, while serving its citizens. Join us in making Baltimore a great place to live and work. In the City of Baltimore, we hire great people and provide them with the skills and opportunities to grow toward their career aspirations. If you are looking for a career change or interested in learning more, explore our opportunities and benefits programs. We are excited to have you as a part of the City of Baltimore Team! The city offers medical, prescription drug, dental, vision, optional life, AD&D, and FSA plans. This office also supplies wellness programs, support groups, and workshops. You can learn about our benefits here: https://humanresources.baltimorecity.gov/hr-divisions/benefits

NOTE: GRANT POSITIONS ARE NOT ELIGIBLE FOR RETIREMENT BENEFITS

Job Summary:

The Baltimore Police Department is currently seeking Grant Services Specialist III – Bi-lingual Victim Services Coordinators (VSC) who will be responsible for the provision of direct services to victims and secondary victims of crime. Under direction, the VSC will assist victims by providing a full range of services including assistance with compensation claims, crisis intervention, court support, case status updates, community referrals, and community awareness; and perform other related duties as required. The VSC must be fluent in Spanish.

Essential Functions:

In addition to above referenced objectives as a Victim Services Coordinator, you will:

• Provide advocacy to victims and/or surviving family members to help address their emotional, physical and financial needs to reduce the impact of trauma
• Connect crime victims and/or surviving family members to the detectives working on the case; provide information about crime victims’ compensation and other victims’ rights, and explain what to expect during various stages of the criminal justice process
• Respond to scenes and/or hospitals through an on-call rotation to provide crisis intervention
• Provide resources and make appropriate referrals to partnering agencies to assist with the victims or family’s needs
• Conduct home visits to deliver food packages and assist detectives at initial family meetings
• Accompany victims and/or surviving family members to court hearings and criminal proceedings to offer support
• Serve as a liaison between the Victim Services Unit, detectives, patrol officers, partner agencies, and the community
• Maintain case files in the Victim Services Database
• Network and build rapport with community organizations
• Become an active liaison with other grievance organizations and attend various meetings when necessary
• Assist victims and/or surviving family members with the retrieval of property when applicable
  
  

Minimum Qualifications:

Education: Bachelor’s degree in criminal justice, Social Work (BSW), Human Services, or any other related field.

AND

Experience: At least one-year of experience providing services to victims of crimes or working within the criminal justice system and two-years of administrative experience.

Knowledge, Skills, & Abilities:

• Ability to work independently and as part of a team
• Ability to establish a professional rapport with police personnel, supervisors, the community, outside agencies and outside bereavement programs
• Excellent crisis intervention skills
• Ability to communicate difficult/sensitive information
• Knowledge of the law enforcement/criminal justice field
• Ability to work efficiently in a stressful, intense environment
• Ability to take initiative, work independently, balance multiple cases, set priorities, and work autonomously yet also as a member of a team
• Excellent written and verbal communication skills including public speaking
• Ability to effectively interact with a diverse population
• Full understanding of the dimensions of response to victimization
• Ability to facilitate referrals to appropriate services/agencies
  
  

Additional Information

Background Check

Eligible candidates under final consideration for appointment to positions identified as positions of trust will be required to complete authorization for a Criminal Background Check and/or Fingerprint must be successfully completed.

Probation

All persons, including current City employees, selected for this position must complete a mandatory 1-year probation.

Baltimore City Government is an Equal Employment Opportunity Employer, and we are committed to a workplace that values diversity, equity, and inclusion. The City of Baltimore prohibits discrimination on the basis of race, color, religion, age, sex, ancestry, creed, national origin, disability status, genetics, marital status, military service, sexual orientation, gender identity/expression or any other characteristic protected by federal, state or local laws. Applicants requiring accommodations during the hiring process should contact the Department of Human Resources directly. Do not attach your request for accommodation to the application.

BALTIMORE CITY IS AN EQUAL OPPORTUNITY EMPLOYER