Operations Personnel - Baltimore Convention Center

THIS IS A NON-CIVIL SERVICE POSITION

POSTING DATE: 7/21/2025

SALARY RANGE: $15.00 - $22.00 Hourly

STARTING PAY: $17.25 Hour

Get to Know Us

Welcome to the City of Baltimore! Experience the reward of a fulfilling career and enjoy the added element of excitement in a vibrant, diverse atmosphere. The City of Baltimore offers limitless opportunities to help drive social impact, both on the job and in the community, while serving its citizens. Join us in making Baltimore a great place to live and work. In the City of Baltimore, we hire great people and provide them with the skills and opportunities to grow toward their career aspirations. If you are looking for a career change or interested in learning more, explore our opportunities and benefits programs. We are excited to have you as a part of the City of Baltimore Team! The city offers medical, prescription drug, dental, vision, optional life, AD&D, and FSA plans. This office also supplies wellness programs, support groups, and workshops. You can learn about our benefits here: https://humanresources.baltimorecity.gov/hr-divisions/benefits

Summary Of Position

The Part time Operations Aide position is a dual position responsible for both custodial and event setup duties. Part-time employees will report to an Operation Shift Supervisor who is responsible for the direction of housekeeping and event operations in the Convention Center. The incumbent is responsible for their daily assignment for setup, custodial, or a combination of both, in the public and private section of the facility. Daily assignments and tasks will vary based on event needs. This is non-exempt position and is considered non-essential.

Essential Functions

(The following examples illustrate the work performed in the positions in the class. Positions may require some or all these examples depending on the organization of work within the agency. This list is not inclusive. A position may require related duties not listed, if necessary, to accomplish the work of the agency.)

• Sets-up and tear down of facility equipment (i.e., chairs, tables, staging, risers, trash cans, dance floors, coat racks, table skirting etc.) for events.
• Sweeps, mops, vacuum, and cleans floors in facility
• Loads and unloads supplies and materials
• Maintain trash around building perimeter.
• Custodial duties including but not limited to the following: o Clean, disinfect, and maintaining restrooms Clean and dust furniture Sweep, mop, and vacuum floors Wash walls and windows Stocking restroom supplies Follow instructions regarding the use of chemicals and supplies as directed.
• Trash removal throughout the event spaces
• Has contact with general public and clients in the workplace. *The work in this class involves evenings, weekends, holidays and shiftwork
  
  

Education And Experience Requirements

Have a high school diploma or GED equivalent. * Commensurate experience will be considered in lieu of high school diploma

AND

Have one year work experience. One year of experience as a laborer preferred. Experience in Hospitality is a plus

EDUCATION ACCREDITATION: Applicants’ education must be obtained from an accredited institution. Education credentials obtained out of the US must be evaluated for US equivalency. Evaluation agencies information may be obtained at www.naces.org.

Knowledge, Skills, And Abilities

Ability to work effectively in a service-oriented environment subject to frequently changing priorities and interruptions.

• Ability to communicate and interact effectively with fellow staff and diverse constituents.
• Ability to stand and walk for large portions of day.
• Ability to lift and carry objects up to 40 lbs.
• Ability to work under high pressure in meeting urgent deadlines.
• Ability to establish and maintain effective working relationships with staff, contractors, and facility users.
• Ability to effectively read written instructions, manuals, signs, and product labels in English.
• Ability to follow through and carry out assignments.
• Knowledge of proper and safe use of custodial equipment, chemicals, tools, etc.
• Ability to work independently in the absence of supervision.
• Ability to assist public and show promoters with basic questions/problems or obtain a supervisor who can assist.
• Ability to understand and follow instructions in English, both orally and in writing.
• Must be available to flexible hours including evenings, weekends, and holidays.
  
  

Shift examples include 8am to 2pm, 1pm to 7pm and/or 6pm to 12 midnight.

Background Check

Eligible candidates under final consideration for appointment to positions identified as positions of trust will be required to complete authorization for a Criminal Background Check and/or Fingerprint screening and must be successfully completed.

Probation

All applicants, including current City employees, selected for this position must complete a mandatory six-month probation.

Baltimore City Government is an Equal Employment Opportunity Employer, and we are committed to a workplace that values diversity, equity, and inclusion. The City of Baltimore prohibits discrimination on the basis of race, color, religion, age, sex, ancestry, creed, national origin, disability status, genetics, marital status, military service, sexual orientation, gender identity/expression or any other characteristic protected by federal, state or local laws. Applicants requiring accommodation during the hiring process should contact the Department of Human Resources directly. Requests for accommodation should not be attached to the application.

BALTIMORE CITY IS AN EQUAL OPPORTUNITY EMPLOYER