What are the responsibilities and job description for the HR Partner, Operations Officer I (NCS) - Mayor's Office of Homeless Services position at City of Baltimore, MD?
THIS IS A NON-CIVIL SERVICE POSITION
POSTING DATE: 4/17/2025
SALARY RANGE: $70,338.00 - $112,807.00 ANNUALLY
BACKGROUND CHECK
Eligible candidates under final consideration for appointment to positions identified as positions of trust will be required to complete authorization for a Criminal Background Check and/or Fingerprint must be successfully completed.
PROBATION
All persons, including current City employees, selected for this position must complete a mandatory 6-month probation.
SUMMARY OF POSITION
The Mayor's Office of Homeless Services (MOHS) is the designated lead agency for the CoC and works to implement federal, state, and local policy and best practices in addition to administering and monitoring homeless services grants. MOHS administers approximately $75 million annually for programs that include street outreach, emergency shelter, transitional housing, rapid rehousing, permanent supportive housing, Housing Opportunities for Persons with AIDS (HOPWA), meal programs, transportation and eviction prevention. Each year, through a network of partner providers, the homeless services program delivers housing and supportive services to over 25,000 individuals and families. More information can be found at:
https://homeless.baltimorecity.gov/
The Baltimore City Mayor’s Office of Homeless Services (MOHS) is seeking a dynamic Human Resources Professional to support our organization. The incumbent is responsible for coordinating all administrative activities related to an organization’s personnel. Their duties include developing recruitment strategies, implementing systems for managing staff benefits, payroll and behavior and onboarding new employees. This position will report directly to the Director.
ESSENTIAL FUNCTIONS
- Plans and directs an agency recruitment including recruiting, interviewing, hiring and onboarding processes.
- Develops, recommends and directs the implementation of agency specific human resources policies and procedures, and interprets laws, regulations, guidelines and labor contract provisions for agency management.
- Advises agency employees, supervisors and managers on human resources matters
- Ensure job descriptions are up to date and compliant with all local, state and federal regulations
- Develop training materials and performance management programs to help ensure employees understand their job responsibilities
- Create a compensation strategy for all employees based on market research and pay surveys; keep the strategy up to date and makes recommendations to the Central Department of Human Resources on classifications, reclassifications, class specifications, salaries, employee benefits and human resources practices and procedures
- Investigating employee issues and conflicts and brings them to resolution
- Ensure the organization’s compliance with local, state and federal regulations
- Use performance management tools to provide guidance and feedback to team
- Ensure all company HR policies are applied consistently
- Maintain HR systems and processes
- Design and implement employee retention strategies
- Maintain company organization charts and employee directory
- Plans and coordinates departmental in-service training programs
- Confers and coordinates human resources activities on behalf of the city agency with central Department of Human Resources, the Mayor's Expenditure Control Committee, the Mayor's Office and the Bureaus of Budget and Management
- Research, Payroll and Disbursements and the Baltimore City Office of Information Technology.
- Directs preparation and processing of human resources, payroll and timekeeping forms, reports and actions
- Performs related work as required.
EDUCATION AND EXPERIENCE REQUIREMENTS
EDUCATION: Have a bachelor's degree from an accredited college or university.
AND
EXPERIENCE: Have five (5) years of experience in progressive and strategic human resources management (human resources generalist, specialist, or business partner.)
OR
EQUIVALENCY NOTES: Have an equivalent combination of education and experience. One year of graduate course work in human resources management, business administration or public policy from an accredited college or university may be substituted for each year of the experience requirement.
LICENSES, REGISTRATIONS AND CERTIFICATES:
Employees in this classification are encouraged to obtain and maintain professional human resources certification from a nationally recognized organization such as International Public Management Association for Human Resources (IPMA-HR), Society for Human Resource Management (SHRM), or Human Resources Certification Institute (HRCI).
Professional in Human Resources (PHR), Senior Professional in Human Resources (SPHR), or International Public Management Association for Human Resources Certified Professional (IPMA-CP) certification is highly desirable.
Have a valid Maryland Class C Noncommercial driver's license or an equivalent driver's license and eligible to obtain a Baltimore City driver’s permit. PROVISIONAL DRIVER’S LICENSE ARE NOT ACCEPTABLE.
NOTE: YOU MUST UPLOAD A COPY OF YOUR VALID DRIVER’S LICENSE WITH APPLICATION AT TIME OF APPLYING.
KNOWLEDGE, SKILLS, AND ABILITIES
- Knowledge at an advanced level of the principles and practices of human resources management and employee and labor relations.
- Effective verbal and written communication skills
- Demonstrated proficiency in the Microsoft Office suite
- A minimum of 5 years of experience with the human resources information system (HRIS) used by your company, such as Workday, Zoho People, Cloud HR, Smart Recruiters and others
- Knowledge of a broad range of human resource strategies and practices, including compensation, performance management, safety, hiring and employee relations; able to apply these strategies and practices in compliance with employment regulations
- Ability to create a culture of diversity, inclusiveness, collaboration and teamwork
- Experience with analyzing data to guide strategic employment planning
- Knowledge at an advanced level of Federal/State/Local regulations affecting employment and human capital management.
- Demonstrated ability to manage and supervise professional human resources staff.
- Ability to develop and implement human resources programs, policies and procedures.
- Demonstrated ability to coordinate multiple human resources program activities with employees, managers, supervisors, and officials.
- Demonstrated ability to prepare, analyze and interpret complex data used in trend analysis to support staffing, talent management, succession planning and other applicable human resources programs.
- Demonstrated ability to interpret and apply human resources policies.
- Demonstrated ability to establish and maintain effective working relationships with staff and all levels of an organization.
BENEFITS
The City of Baltimore offers a generous and competitive benefits package. You can learn about our benefits here:
https://humanresources.baltimorecity.gov/hr-divisions/benefits
Financial Disclosure:
This position is required to complete a Financial Disclosure pursuant to Sections 7-7, 7-8, and 7-9 of the City Ethics Law.
Baltimore City Government is an Equal Employment Opportunity Employer, and we are committed to a workplace that values diversity, equity, and inclusion. The City of Baltimore prohibits discrimination on the basis of race, color, religion, age, sex, ancestry, creed, national origin, disability status, genetics, marital status, military service, sexual orientation, gender identity/expression or any other characteristic protected by federal, state or local laws. Applicants requiring accommodations during the hiring process should contact the Department of Human Resources directly. Requests for accommodations should not be attached to the application.
BALTIMORE CITY IS AN EQUAL OPPORTUNITY EMPLOYER
Salary : $70,338 - $112,807
