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Chief of External Affairs, Operations Manager I (NCS) - Department of Transportation

City of Baltimore, MD
Baltimore, MD Full Time
POSTED ON 11/18/2025
AVAILABLE BEFORE 1/17/2026
THIS IS A NON-CIVIL SERVICE POSITION
Salary Range:
$99,053.00 – $163,237.00 Annually
Starting Pay:
$99,053.00 Annually
Get to Know Us
Welcome to the City of Baltimore! Experience the reward of a fulfilling career and enjoy the added element of excitement in a vibrant, diverse atmosphere. The City of Baltimore offers limitless opportunities to help drive social impact, both on the job and in the community, while serving its citizens. Join us in making Baltimore a great place to live and work. In the City of Baltimore, we hire great people and provide them with the skills and opportunities to grow toward their career aspirations. If you are looking for a career change or are interested in learning more, explore our opportunities and benefits programs. We are excited to have you as a part of the City of Baltimore Team! The city offers medical, prescription drug, dental, vision, optional life, AD&D, and FSA plans. This office also supplies wellness programs, support groups, and workshops. You can learn about our benefits here:
https://humanresources.baltimorecity.gov/hr-divisions/benefits
Job Summary
The Baltimore City Department of Transportation (DOT) is seeking a dynamic, experienced leader to serve as DOT’s Chief of External Affairs. DOT is responsible for the planning, design, building and maintenance of 2,000 miles of roadways; 7 miles of interstate highways; 298 bridges and culverts; sidewalks, curbing and gutters; 456 miles of alleys; 72,000 streetlights; 1,300 signalized intersections; and 250,000 traffic and informational signs within the City of Baltimore. DOT leadership coordinates regularly with the Maryland Department of Transportation on transit supportive infrastructure and services, and on state and federally funded roadway and bridge projects within the City of Baltimore. The Operations Manager I – Chief of External Affairs encompass managerial work related to the administration of departmental policy and overseeing or coordinating agency operations. Employees engaged in overseeing or coordinating agency operations are responsible for community engagement, organizing, implementing, administering, and supervising the interpretation and application of agency policies, directives and procedures designed to accomplish the mission of the agency.
Minimum Qualifications
Education: Bachelor’s degree in public administration, political science, communications, or a related field (master’s degree preferred).
AND
Experience: Have ten plus years of progressive leadership experience in government relations, public affairs, or community engagement. Proven track record of successfully managing large teams and complex projects.
OR
Equivalency Notes: Have an equivalent combination of education and experience.
DRIVER’S LICENSE REQUIREMENT
Licenses, Registrations, and Certificates: Have a valid Maryland Class C Noncommercial driver's license or an equivalent driver's license and be eligible to obtain a Baltimore City driver’s permit. PROVISIONAL DRIVER’S LICENSES ARE NOT ACCEPTABLE.
NOTE: YOU MUST UPLOAD A COPY OF YOUR VALID DRIVER’S LICENSE WITH THE APPLICATION AT THE TIME OF APPLYING.
Knowledge, Skills, and Abilities
  • Strong understanding of local, state, and federal government processes and legislative advocacy.
  • Exceptional communication, interpersonal, and organizational skills.
  • Ability to manage multiple priorities in a fast-paced environment and work effectively with a wide range of stakeholders.
  • Ability to pass the City’s driving course
Additional Information
Background Check
Eligible candidates under final consideration for appointment to positions identified as positions of trust will be required to complete authorization for a Criminal Background Check and/or Fingerprint screening, and must be successfully completed.
Probation
All persons, including current City employees, selected for this position must complete a choose a term mandatory probation.
RESIDENCY REQUIREMENT & FINANCIAL DISCLOSURE
This position is subject to Article I, Section 7-10 of the Baltimore City Code, which mandates that the incumbent both reside and be a registered voter of Baltimore City at the time of appointment or sign a declaration of intent to become a City resident and registered voter within 6 months of the effective date of their appointment. Failure to comply with the declaration of intent will result in immediate termination. You will also be required to complete a Financial Disclosure pursuant to Sections 7-7, 7-8, and 7-9 of the City Ethics Law. The initial financial disclosure must be submitted within 30 days of hire.
Baltimore City Government is an Equal Employment Opportunity Employer, and we are committed to a workplace that values diversity, equity, and inclusion. The City of Baltimore prohibits discrimination on the basis of race, color, religion, age, sex, ancestry, creed, national origin, disability status, genetics, marital status, military service, sexual orientation, gender identity/expression, or any other characteristic protected by federal, state, or local laws. Applicants requiring accommodation during the hiring process should contact the Department of Human Resources directly. Requests for accommodation should not be attached to the application.
BALTIMORE CITY IS AN EQUAL OPPORTUNITY EMPLOYER

Salary : $99,053 - $163,237

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