What are the responsibilities and job description for the Customer Service Representative Remote Position/Local Company position at City of Baltimore, Mayor's Office of Employment Development?
A Local company that is hiring Remote Customer Service Representatives
Position Highlights:
Pay: $18.00/hour
Paid Training: May 28 - June 26
Start Date: July 7, 2026
Schedule: 10:00 AM - 7:00 PM CST
Key Responsibilities:
- Handle incoming calls from members and healthcare providers
- Assist with benefits, claims, billing, and eligibility questions
- Document interactions and resolve customer issues
- Escalate complex cases as needed
Requirements:
- At least 1 year of phone-based customer service experience (non-retail)
- Strong communication and computer skills
- Ability to multitask and work in a fast-paced environment
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If you would like to be referred for this opportunity you must registered on MWE Maryland Workforce Exchange. Below is the link
Maryland Workforce Exchange - Maryland.gov
https://mwejobs.maryland.gov
Salary : $18