What are the responsibilities and job description for the North Pointe Front Desk position at City of Ballwin?
Position Title: North Pointe Front Desk
Department: Parks and Recreation
Supervisor: North Pointe Front Desk Assistant Manager
Location: North Pointe Aquatic Center
Salary: Starting $14.00
Job Summary:
Responsible for the daily operations at the front desk, specifically selling memberships, program registration, checking in members and guests, answering the telephone, and issuing equipment. This position also includes cleaning, sweeping and general cleanliness of the inside and outside areas of the front desk and any other duties deemed necessary to perform the job.
Essential Job Functions:
- Ability to operate computer cash drawer, credit card machine and multi-line telephone
- Must be able to work with the general public in a professional manner
- Must be able to handle multiple tasks at once
- Disseminate information about programs, special events, facility memberships, admission rates and policies in a polite and effective manner
- Answer the telephone in a professional manner and relay calls to appropriate people
- Enforcement of facility policies and departmental/City rules and regulations
- Computer data entry and other front desk paperwork
Knowledge, Skills and Abilities Required:
- Ability to work with the general public in a professional manner
- Ability to work independently and efficiently without direct supervision
- Maintain a positive self image for the City and the department
- Ability to work with frequent interruptions and during periods of high volume and under pressure from the public
- Ability to establish and maintain effective working relationships with departmental staff, other city staff and the general public
- Ability to communicate effectively in oral and written form
- Work effectively with supervisors, co-workers and the public
- Ability work in extreme and varying weather conditions
- Must possess the skill to count money
- Must be able to lift 25 lbs. objects
- Must be able to work outside in all types of weather
Education, Qualifications and Experience Required:
- Must be at least 16 years of age
- Must be able to work days, evenings and weekends
- Possess and demonstrate the skills to accurately handle multiple priorities, tasks, problems and situations
Salary : $14
