Police Reports Technician I

Position open until 7/10/2026

Salary: $36,400 annually

General Description and Classification Standards

Duties include (but are not limited to) Reading police reports to classify crimes according to Uniform Crime Reporting rules, correct police reports, and maintaining electronic and paper incidents, arrest, and other report files in compliance with department policy. Notifying appropriate personnel on issues and errors that require attention and corrections, assisting citizens in the front lobby and via telephone and in processing requests for information, and assisting in the supervision of subordinate personnel. This position instructs citizens on the process of obtaining their reports and researching incorrect case numbers. They handle daily cash payments for reports, process mail requests, and retrieve archived reports. This role involves interacting with the public and maintaining professionalism under stressful situations, as well as providing information related to crime, arrest, and traffic reports. Strong knowledge of law enforcement codes, rules, and regulations is required, along with proficiency in various software systems.

The Police Reports Technician I also assists with training new personnel and performs routine clerical and administrative tasks to support the department. This is the entry level for this job family. Individuals entering this level must already possess the basic knowledge of the work and the required communications skills to carry out basic tasks. Typically performs the simplest pertinent tasks and assists higher level workers in more complex jobs. Positions at this level could have a permanent assignment or could be on a promotional track for higher level activities.

Supervision Received

Works under direct supervision and follows standardized procedures and written instructions to accomplish assigned tasks.

Essential Duties and Responsibilities These are typical responsibilities for this position and should not be construed as exclusive or all inclusive.

• Applies and interprets rules, policies, and guidelines from the FBI Uniform Crime Reporting Program to accurately classify and score crime data.
• Interprets documentation from the National Crime Information System in order to verify pre-existing records for accuracy and validations.
• Modifies records as needed and makes entries of property, vehicles, firearms, protective orders, and missing persons.
• Interacts extensively with the public, City, department personnel, and other law enforcement agencies on the telephone and in person in a courteous and tactful manner.
• Responds to requests for information in compliance with departmental policy, legal, and governmental guidelines.
• Maintains electronic and paper crime, arrest, and incident report files to ensure such records are properly retained in accordance with department policy and procedures.
• Checks both electronic and paper documentation for completeness, accuracy, and compliance with legal and other requirements.
• Accesses various local, state, and national law enforcement systems to enter and retrieve information.
• Generates automated notifications to Department of Justice on state-mandated programs and manages local supporting files.
• Codes and enters data into an automated records management database.
• Retrieves, assembles, and disseminates reports and information from files in an accurate and timely manner from department staff.
• Types arrest reports, search warrants, and related materials using word processing systems to meet specific deadlines.
• Researches and provides information by phone, in person, and by mail related to crime, arrest, and traffic reports.
• Receives, verifies, and accounts for a variety of fees.
• Classifies incoming crime reports in accordance with the FBI Uniform Crime Reporting Criteria.
• Follows standardized procedures and written instructions to accomplish assigned tasks.
• May oversee temporary or contract workers as needed.
• Provides customer service support via email, telephone, in person, and mail responses.
• Serves as an Open Records Liaison and handles report redacting.
• Enters accounts receivable checks into Oracle system.
• Performs GCIC entries and maintains accuracy.
• Handles scanning, Teleserve, Coplogic, impounds, and repossessions.
• Certifies reports and maintains records in a mail database.
• Operates office machines including computer, adding machine, copier, and fax machine.
• Establishes and maintains working relationships with co-workers, carriers, and the general public.
• Communicates with officers on reporting requirements.
• Scans and indexes documents for record-keeping purposes.
• Utilizes OMNIXX for data management tasks.
May perform other duties as assigned.

The above statements reflect the general duties, responsibilities and competencies considered necessary to perform the essential duties and responsibilities of the job and should not be considered as a detailed description of all the work requirements of the position. COA may change the specific job duties with or without prior notice based on the needs of the organization.