Recreation Coordinator

Under general direction of the Recreation Supervisor, this position is responsible for the daily operations, scheduling, administration, and program delivery at Alpharetta Community Center. This position oversees facility use, rentals, recreation programs, customer service, community engagement, and coordination, training and supervising assigned volunteers, and part-time and seasonal staff. Work involves planning, implementing, and evaluating recreation activities and events consistent with City of Alpharetta standards, policies, and service expectations.

**This is a non-exempt position.**Essential functions are the basic job duties that an employee must be able to perform, with or without reasonable accommodation. The list of essential functions, as outlined herein, is intended to be representative of the tasks performed within this classification.   The omission of a function does not preclude management from assigning essential duties not listed herein if such duties relate to the position. In addition, specifications are intended to outline the minimum qualifications necessary for entry into the class and may not necessarily convey the qualifications of incumbents within the position.

• Manages the daily operations of Alpharetta Community Center facility, ensuring a clean, safe, welcoming, and well-functioning facility for all users. Serves as the primary point of contact for all community center operations, communications, partnerships, and facility use.
• Oversees facility rentals, including scheduling, customer communication, walkthroughs, set ups, break downs, and ensuring compliance with City policies. Maintains a structured rental calendar balancing programs, partner use, and private rentals.

• Recruits, supervises, directs, trains, and evaluates assigned staff, contracted vendors, and volunteers in performing services for the department. Maintains, reviews, and submits time sheets. Coordinates training programs and maintains training schedules.        Reviews and recommends updates to staff manuals.

• Works with a team to create, develop, and oversee programming and health and wellness programming to include instructional classes, social opportunities, special events, and camps.
• Facilitates communication and collaboration between department and community groups, youth associations, schools, civil organizations, etc.

• Plans, coordinates, and schedules assigned activities and events; monitors enrollment and vendor contracts; recommends term/conditions for instructor contract negotiation; prepares vendor pay requests/reports; develops informational and operational handbooks as needed for parents, volunteers, staff, vendors, and participants; conducts organizational meetings pertaining to activities.
• Enters registration data in software program and monitors activities in registration system; conducts customer registration for various department programs; maintains records and files of assigned activities, including revenue, expenditures, evaluation forms, program summaries, and participation data; analyzes evaluation forms and participation trends and communicates these to supervisor; makes recommendations for program changes.

• Coordinates building maintenance and custodial needs with internal departments and external vendors; identifies facility issues and submits timely work orders. Implements building security practices including opening/closing procedures, key control, and monitoring access.
• Performs marketing of activities and events to the public including preparing flyers, posters, and mailings; sends emails; prepares/submits press releases to Marketing Coordinator for distribution to local media; submits information for department e-newsletter and status updates for social media to supervisors; promotes community awareness, interest, and participation in activities and events to individuals, groups, organizations, and businesses.

• Coordinates daily work activities; organizes and prioritizes work; monitors status of work in progress and evaluates completed work; leads subordinates to accomplish the department’s mission and goals by adhering to established policies, procedures and guidelines and setting a positive example.  Ensures adherence to established safety/risk management procedures and ADA guidelines.

• Takes photographs of activities and events for inclusion in department marketing materials; prepare information for department leisure guide.
• Respond to and document all incidents involving injury, behavioral problems, and/or any unusual events. Communicates to appropriate resources and supervisor. Maintains records and files on all participants in assigned programs and activities and all related records and documentation as necessary.
• Assists Manager/Supervisor in recommending policies, developing program and facility maintenance standards, and ensuring adherence to established guidelines; monitor inventory of equipment and supplies; makes recommendations to supervisor for purchase of major activity/event equipment and supplies. Purchase basic equipment and supplies for activity/event.
• Handles questions from the public regarding department activities and events; receives and addresses complaints/comments in person via email or telephone.
• Works with other City departments and other agencies to facilitate various activities and events.

• Assists supervisor in maintaining assigned accreditation files; assists in creation of forms, spreadsheets, and manuals pertaining to accreditation.

• Maintains a comprehensive, current knowledge of applicable laws, regulations, standards, rules, and regulations; maintains an awareness of new trends and advances in the profession; reads professional literature.
• Seeks funding through sponsorships, grants, and patrons; maintains records of donations and grants as required. 

• Represents the City at administrative meetings, conferences, professional organizations, etc.; interfaces with elected and appointed City officials as required.
• Performs related duties as required or assigned.

Knowledge, Skills & Abilities required
Knowledge of:

• Facilities, equipment, and staffing needed to provide recreation, special events, or special community services to the community.
• Principles, practices, and service delivery needs related to the program area(s) to which assigned.
• Procedures for planning, implementing, and maintaining a variety of recreation activities and programs through community participation.
• Recreational, cultural, and social needs of the community.
• Current trends in recreation/education/developmental programs.
• Program content for specialized community activities.
• Promotional publicity techniques.
• Principles and practices of program administration, including budgeting, purchasing and personnel management.
• Principles and practices of recreation program development, implementation, review, and evaluation.

• Strong organizational skills and the ability to manage multiple priorities.

• Applicable regulations and rules related to the program area(s) and facilities to which assigned.
• Recreation site management, including coordination with special instructors.
• Basic principles of municipal budget preparation and control.
• Principles and practices of employee and volunteer supervision, including work planning, assignment, direction, review, and training.
• Pertinent federal state, and local laws, codes, and regulations.
• Appropriate safety precautions and procedures within the area of assignment.
• Safety principles and practices, including first aid and adult and child cardiopulmonary resuscitation.
• Standard office practices and procedures, including the use of standard office equipment, record keeping, and business mathematics. 
• Computer applications related to the work, including Microsoft Office.
• Records management principles and practices.
• Techniques of dealing with individuals of various ages and from various socio-economic groups and for effectively representing the City in contacts with users and the community.
• Techniques for providing a high level of customer service to public and City staff, in person and over the telephone.

Ability to:

• Develop, coordinate, organize, and conduct assigned recreation programs, activities, events, or classes in assigned area.
• Prepare publicity concerning new or ongoing recreation offerings.
• Recruit, select, train, and evaluate part-time, contractual, and volunteer staff.
• Supervise, direct, and coordinate the work of part-time, contractual, and volunteer staff.
• Understand community needs in recreational areas and evaluate activities according to those needs.
• Interpret and apply the policies, procedures, laws, and regulations pertaining to assigned programs and functions.
• Recommend and administer program and project budgets after approval.
• Maintain program related records, statistics, and documents.
• Prepare clear and concise reports, press releases, correspondence, and other written materials.
• Handle medical emergencies and injuries in a calm and effective manner, including providing basic first aid and/or adult and child cardiopulmonary resuscitation.
• Maintain facilities and equipment in a clean, safe, and secure manner.
• Communicate clearly and concisely, both orally and in writing.
• Operate modern office equipment including computer equipment and specialized software applications programs.

• Work effectively both independently and as part of a team.

• Establish and maintain effective working relationships with those contacted in the course of the work.

Combination of education and experience sufficient to successfully perform the essential functions of the job qualifies.

• Bachelor's degree from an accredited college or university with major course work in recreation administration, physical education, leisure services or a related field.
• Two years previous experience in athletics, performing general administrative and program coordination work.
• Must be willing to work varying hours, including evenings, weekends and/or holidays assigned.
• Possession of a valid Georgia Class C driver’s license.

Minimum Qualifications 
Physical Demands
Physical: Primary functions require sufficient physical ability and mobility to work in an office and/or recreational facility and operate office equipment.   Continuous sitting and upward and downward flexion of neck; fine finger dexterity; light to moderate finger pressure to manipulate keyboard, equipment controls, and office equipment; pinch grasp to manipulate writing utensils.  Frequent side-to-side turning of neck, walking, standing, bending, stooping, pushing/pulling, and twisting at waist; moderate wrist torque to twist equipment knobs and dials; lifting objects weighing up to 20 lbs. from below waist to above shoulders and transporting distances up to 50 yards.   Occasional squatting, kneeling, and reaching above and at shoulder height; moderate grasping to manipulate reference books and manuals; lifting objects weighing 20-35 lbs. from below waist to above shoulders and transporting distances up to 50 feet.

Vision: See in the normal visual range with or without correction; vision sufficient to read computer screens and printed documents and to operate equipment. 

Hearing: Hear in the normal audio range with or without correction.This job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.

The City of Alpharetta is an Equal Employment Opportunity (EEO) employer.  All applicants receive consideration for employment without regard to race, color, religion, gender (including identity or expression), marital status, sexual orientation, national origin, age, disability or any other protected classification as defined by applicable law (except as limited by Employee Manual & Benefits Handbook or bona fide occupational qualifications).

In compliance with the Drug-Free Workplace Act of 1988, the City of Alpharetta is committed to providing a safe, quality-oriented and productive work environment consistent with the standards of the community in which it serves. Alcohol and drug abuse poses a threat to the health and safety of City’s employees and to the security of the City’s equipment and facilities. For these reasons, the City is committed to the elimination of drug and alcohol use and abuse in the workplace.

Title I of the Americans with Disabilities Act (ADA) protects qualified individuals with disabilities from employment discrimination. Under the ADA, a person has a disability if they have a physical or mental impairment that substantially limits a major life activity. The physical demands described within the job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. In compliance with the ADA, the City of Alpharetta will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.

Salary : $55,560 - $65,002