Demo

Loan Administrator Senior

City National Bank
Charlotte, NC Full Time
POSTED ON 5/5/2026
AVAILABLE BEFORE 9/29/2026
SBA 7A LOAN ADMINISTRATOR SENIOR
Charlotte, NC. or Los Angeles, CA.
WHAT IS THE OPPORTUNITY?
Provides SBA 7A loan documentation supports Relationship Managers and Credit Officers in facilitating loan preparation and documentation activities. Serves as a liaison with lending team, loan center, and legal to ensure all loans are documented to fully protect the Bank's interests in the credit relationship.
WHAT WILL YOU DO?
  • Loan Processing, Closing and Documentation Management
  • Initiates and prepares loan documentation request packages including completion of Loan Documentation Checklist and verification of approval authority for submit to the loan center. Coordinates with Real Estate Documentation, Income Property Group and Asset Based Lending departments, as applicable, to ensure loan documentation request package is complete. Follows up with the loan center to resolve documentation discrepancies or to obtain missing documents.
  • Audits all loan documents to verify prepared accurately to the Loan Doc Checklist and credit approvals.
  • Prepares lease subordinations, non-disturbance, and estoppel agreements in accordance with Bank requirements and lease agreements.
  • Responsible for verifying all set conditions of funding have been met prior to the release of loan documents to the client for execution.
  • Obtains insurance documentation for new loans when required. Ensures that insurance coverage complies with established Bank standards.
  • Provides ongoing support for compliance with all applicable laws, regulations and administrative duties.
  • Tracks, monitors, and maintains over margin accounts to ensure Bank collateral is secured and proper holds are placed.
  • Performs loan closure process.
  • Requires expertise in SBA 7A and State Loan Guarantee programs.
  • File Management
  • Sets up and ensures that all shadow legal files are kept current and in accordance with filing standards and naming convention.
  • Duties may include file room maintenance (e.g., archiving, filing, updating, File Tracker, etc.).
  • Customer Service
  • Ensures requests for loan servicing/maintenance are processed in a timely manner (e.g., pay downs, advances, etc.).
  • Responsible for meeting service level agreements for production, quality control, and responsiveness.
  • Handles customer and CNB colleague (RM, Credit Officer, Manager, etc.) requests for loan requests
WHAT DO YOU NEED TO SUCCEED?
Required Qualifications*
  • Bachelor's Degree or equivalent work experience.
  • Minimum 4 years of documentation or loan servicing experience.
  • Minimum 4 years' experience with the SBA 7A commercial loan closing process.
  • Minimum 4 years of basic computer experience(e.g. Microsoft Word, Excel, Outlook) required.
Additional Qualifications
  • Knowledge of general banking operations sufficient to understand the loan function and knowledge of Federal and State loan documentation Regulation-S.
  • Limited day-to-day supervision.
  • No instructions needed for routine work, and general instructions given for new lines of work.
  • Excellent verbal and written communication skills.
  • Good analytical skills and the ability to pay close attention to detail.

WHAT'S IN IT FOR YOU?
Compensation
Starting base salary: $34.55 - $55.19 per hour. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions.

Benefits and Perks
At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues including:
  • Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date
  • Generous 401(k) company matching contribution
  • Career Development through Tuition Reimbursement and other internal upskilling and training resources
  • Valued Time Away benefits including vacation, sick and volunteer time
  • Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs
  • Career Mobility support from a dedicated recruitment team
  • Colleague Resource Groups to support networking and community engagement
Get a more detailed look at our Benefits and Perks.

ABOUT US
Since day one we've always gone further than the competition to help our clients, colleagues and communities flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues today. City National is a subsidiary of Royal Bank of Canada, one of North America's leading diversified financial services companies. To learn more about City National and our dynamic company culture, visit us at About Us.

INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT
City National Bank fosters an inclusive environment where all forms of diversity are valued and leveraged to make us a better company and employer. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status or other basis protected by law.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

  • Represents basic qualifications for the position. To be considered for this position, you must at least meet the required qualifications. careers.cnb.com accepts applications on an ongoing basis, until filled.
Unless otherwise indicated as fully remote, reporting into a designated City National location is an essential function of the job.

Salary : $35 - $55

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