What are the responsibilities and job description for the Office Administrator/Customer Service position at City Lights Collectibles?
We are seeking a detail-oriented and self motivated Office Admin/Customer Service/Data Entry professional to join our team for a permanent position. This role is essential in ensuring that our customer interactions are handled efficiently while maintaining accurate data records. The ideal candidate will possess strong organizational skills and a keen eye for detail, enabling them to manage data entry tasks effectively while providing excellent customer service.
Duties
- Provide exceptional customer service by responding to inquiries and resolving issues in a timely manner by either email or phone.
- Perform data entry tasks, ensuring accuracy and completeness of information entered into our systems.
- Liaise with suppliers for order replenishment
- Assist with Amazon FBA & FBM.
- Assist in processing orders
- Utilize Excel for data management and data entry.
Requirements
- Proven experience in administrative roles with a focus on data entry and customer service.
- Proficiency in computer applications, particularly Excel,
- Strong organizational skills with the ability to manage multiple tasks effectively.
- Excellent typing skills with a high degree of accuracy in data entry.
- Familiarity with clerical duties and office procedures is preferred.
- Ability to work independently as well as part of a team in a fast-paced environment.
- Strong attention to detail and commitment to maintaining high-quality standards in all work performed.
If you are passionate about providing outstanding customer service while managing data efficiently, we encourage you to apply for this exciting opportunity.
Salary : $20 - $22