Community Development Coordinator

City House Overview

Located in the heart of Charleston’s French Quarter neighborhood, City House offers refined workspaces for individuals looking to engage and be inspired by the local community. Our bespoke approach creates an environment driven by design and first-class concierge services intended to drive individuals and groups to optimize their businesses and themselves.

Position Description

City House is seeking an exceptional, detail-oriented professional to serve as the office coordinator and assist the current team with administrative responsibilities. 

The position will be onsite, Monday through Friday from 8:00 am to 5:00 pm.

Responsibilities:

Property and Office Management

• Conduct daily walkthroughs to identify maintenance and cleaning issues
• Manage building inventory, including but not limited to food and beverage, office/janitorial supplies, furniture, and technology
• Provide onsite support to troubleshoot IT/AV issues with conference room technology, printer/scanner, etc.
• Track, monitor and send mail and packages
• Providing administrative support to ensure efficient operation of the office
• Support in tracking building expenses and identifying deviations from the operating budget with the goal of collecting data to better inform future budgets
• Manage vendor and contractor relationships for the property
• Liaise with contractors and manage project progress as needed

Real Estate Administrative Support

• Send follow-ups to the general contractor amongst other vendors to ensure development timelines are adhered to
• Liaise with 3^rd party brokers and property management group to ensure leasing goals are met and property standards are upheld
• Sit in on development meetings and take notes to record meeting minutes
• Complete updates to internal slide decks and project tracker

Community Development

• Provide concierge services for tenants and members
• Internal community development through event planning, newsletter creation and distribution, relationship building with tenants and members, etc.
• Develop relationships with local businesses by forming partnerships that benefit both parties.
• Facilitate new tenant and member onboarding
• Support onsite meetings by greeting guests, coordinating catering, helping with event and meeting setup/cleanup, as well as restocking fridges and snack jars throughout the building

Business Development and Marketing

• Drive the acquisition of new leases, memberships, and event bookings
• Respond to and correspond with new leads
• Coordinate scheduling of tours
• Engagement of lead along lead pipeline
• Utilize HubSpot to track the progression of leads
• Creation of marketing materials
• Management of Google business profile, Yelp page and LinkedIn page
• Creation and management of Google ads
• Lead content creation for social media marketing

Personal Characteristics

The ideal candidate will be a skilled communicator who enjoys a fast-paced work environment. A high level of professionalism, meticulous attention to detail and strong interpersonal skills are necessary for success in this role.

Successful candidates will have the following attributes:

• Motivated self-started, ready to take on any challenge
• Ability to work independently and operate with a high level of autonomy
• Solution oriented outlook with the ability to troubleshoot tasks in a quick and efficient manner
• Ability to multitask, prioritize, and manage responsibilities while adhering to a timeline
• Excellent interpersonal skills and a friendly and professional demeanor
• Strong time-management skills and an ability to discern urgency and prioritize accordingly
• Must have strong verbal and written communication skills
• Detail oriented and extremely organized
• Tech savvy and able to adapt to learning new technologies quickly
• Excellent interpersonal skills
• Friendly and professional demeanor

Requirements

• Bachelor's degree or equivalent
• Marketing experience preferred
• Proficient computer skills, including Microsoft Office Suite (Word, PowerPoint, Outlook, and Excel).