Room Attendant

POSITION SUMMARY

As a Housekeeper, you are responsible for maintaining a clean, comfortable, and welcoming environment for all

guests. Your attention to detail and commitment to quality ensure that guest rooms and public areas meet

Marriott brand standards. Your work directly impacts guest satisfaction and the overall success of the hotel.

PRIMARY RESPONSIBILITIES

DAILY RESPONSIBILITIES

• Clean and service assigned guest rooms according to company and Marriott brand standards.
• Change linens, make beds, clean bathrooms, vacuum floors, and replenish amenities.
• Ensure all rooms meet cleanliness and presentation standards before marking them complete.
• Follow daily room assignments using Quore on tablets.
• Report maintenance issues, damages, or safety concerns immediately through Quore work orders.
• Restock housekeeping carts daily with linens, amenities, and cleaning supplies.
• Maintain cleanliness of hallways, storage areas, and housekeeping spaces.
• Follow proper chemical handling and safety procedures at all times.
• Assist with laundry and additional housekeeping tasks as needed.
• Provide courteous service by greeting guests and responding to basic requests.

LOST & FOUND RESPONSIBILITIES

• Turn in all found items immediately to the Housekeeping Manager or Front Desk.
• Do not remove or keep guest belongings under any circumstances.
• Follow company policy for lost and found storage and handling.

TEAMWORK & COMMUNICATION

• Maintain a positive and professional attitude.
• Support team members as needed to meet operational goals.
• Communicate effectively with staff and other departments.
• Contribute to a respectful and team-oriented work environment.

SAFETY & COMPLIANCE

• Follow OSHA guidelines and all safety procedures.
• Use cleaning chemicals, tools, and equipment properly and safely.
• Report hazards, suspicious activity, or unsafe conditions immediately.
• Maintain secure control of master keys at all times.

PROFESSIONAL CONDUCT

• Maintain a clean and professional appearance, including uniform and name tag.
• Follow grooming and hygiene standards.
• Communicate respectfully with guests and team members.
• No smoking or vaping during work hours or on property.

PERFORMANCE & ACCOUNTABILITY

• Complete all assigned rooms daily and update room status accurately in Quore.
• Meet quality and productivity standards set by management.
• Follow daily checklists and supervisor instructions.
• Participate in training sessions and team meetings.

QUALIFICATIONS

• Strong attention to detail and commitment to quality.
• Ability to lift up to 30 lbs and stand or walk for extended periods.
• Ability to work independently and remain productive.
• Reliable, punctual, and responsible.
• Previous housekeeping or hospitality experience preferred but not required.
• Flexible schedule including weekends and holidays.

CORE COMPETENCIES (MARRIOTT STANDARDS)

• Put People First: Create a clean and comfortable environment for guests and team members.
• Pursue Excellence: Maintain high standards in cleanliness and presentation.
• Embrace Change: Adapt to daily operational needs.
• Act with Integrity: Perform duties with honesty and accountability.
• Serve Our World: Contribute to a safe, clean, and welcoming environment.

Pay: $16.00 - $20.00 per hour

Benefits:

• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off

Shift availability:

• Day Shift (Required)

Ability to Commute:

• Minneapolis, MN 55420 (Preferred)

Work Location: In person

Salary : $16 - $20