Captain

City Experiences is seeking a Captain for our City Cruises operation in San Diego.

About Us:

City Experiences’ passion is to provide amazing experiences on land and water. Our 40-year success through organic growth and acquisitions has resulted in a portfolio of over 25 brands that welcome upwards of 30 million guests/riders annually. If you’re an enthusiastic team player who thrives in an environment where communication, creativity, and cooperation are encouraged, this may just be the opportunity for you.

About the Opportunity:

A successful Captain is responsible for the safety of the vessel, for providing a positive guest experience, and supervising onboard operations crew. A flexible schedule is a must as it includes evenings, weekends, and holidays.

About You:

This person will be adaptable, dynamic, and embody City Experiences’ RESPECT Service System.

Essential Duties & Responsibilities:

• Responsible for the safe and efficient operation & navigation of the vessel in all weather conditions, as well as the safety of all persons on board
• Ongoing crew management, training & drilling adhering to all applicable United States Coast Guard, Federal and State laws, in addition to company policies and procedures
• Exceptional communication skills are essential
• Strong focus on safety and the ability to lead in the event of any onboard emergency
• Attention to customer service and guest satisfaction while providing exceptional hospitality to guests and coworkers as prescribed in our RESPECT Service System
• Detailed working knowledge of all ships systems and their proper maintenance
• Ability to analyze and solve problems while prioritizing tasks in order of importance
• Ability to maintain calm and take control in various situations
• Strong focus on safety and teamwork with the ability to establish & maintain effective professional relationships
• Effective communication skills to direct crew, keep passengers safe and relay pertinent information
• Conduct thorough pre-cruise inspections while focusing on the appearance and cleanliness of the vessel
• Vessel maintenance including, paining & general aesthetics, plumbing, electrical, water (potable, raw,
• black, and gray) systems, fire suppression, bilge, comms, and navigation systems
• Ability to lift fifty (50) pounds; moving furniture and other heavy items such as provisions up and down stairs
• Administrative and documentation duties as required
• Facilitate crew trainings
• Vessel walk throughs and familiarizations with new hires
• Additional job duties as assigned

Requirements & Qualifications:

• Valid 100ton Masters License with a satisfactory record
• Valid TWIC Card, First Aid/CPR cards
• FCC Marine Radio Operators Permit
• Five (5) years maritime experience; with two (2) years as Master preferred
• Per US Coast Guard regulations, must be a US Citizen or a Permanent Resident
• Receptive to working nights/weekends and major holidays

The RESPECT Service System embodies City Experiences’ mission, vision, values and operating principles. By creating a company culture that puts RESPECT at its core, we believe it will drive us to achieve our goal of becoming a Global Experiences and Transportation Leader.

City Experiences is proud to be an Equal Employment Opportunity and Affirmative Action employer. We prohibit discrimination and or/harassment of any type, including but not limited to discrimination and or harassment based upon race, religion, religious creed, color, national origin, ancestry, citizenship, sex, sexual orientation, gender, gender identity, gender expression, age, pregnancy or relation medical conditions, childbirth, breastfeeding, parental status, veteran and/or military status, disability (physical or mental) medical condition, genetic information or characteristics, political affiliation, domestic violence survivor status, marital status, or other characteristics prohibited by federal, state, or local law. Additional, City Experiences participates in the E-Verify program in certain locations.

Pursuant to applicable State and local laws, including but not limited to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.