Administration Assistant - Boston Harbor City Cruises

Boston Harbor City Cruises is seeking a Contract Compliance Administrator for our operation in Boston, MA.

About You:

This person will be adaptable, dynamic, and embody City Experiences’ RESPECT Service System.

About the Opportunity:

The Administration Assistant will support the Regional Vice President in the execution and monitoring of Boston Harbor City Cruises' MBTA Commuter Ferry contracts with compliance & MWBE (Minority, Women, Business, Enterprise) coordination. This position requires close collaboration with the Dir. Of Marine Operations, Port Directors and Accounting Operations to ensure compliance with all MBTA contract deliverables and reporting requirements. This position will also assist in meeting BHCC and MBTA supplier diversity goals by supporting and monitoring all current and future (MWBE) Minority, Women, Business, Enterprise vendors. The ideal candidate is detail-oriented, proactive, and passionate about supplier diversity and inclusion.

Essential Duties & Responsibilities:

• Data Collection and Reporting: Support BHCC’s Port Directors and Accounting Operations Manager with data collection and process reporting according to the MBTA Contract General Technical Specifications which includes all MBTA daily, weekly, monthly, quarterly and annual reports as well as all Performance Assurance Metric (PAM) Assessments.
• MWBE Vendor Monitoring: Track and document current MWBE spend within the MBTA contract and throughout the City Cruises Boston Operation and maintain a comprehensive list of additional certified MWBE firms for future opportunities.
• Assist in Certification Process: Support small businesses through the MWBE certification process by providing guidance and resources. Help firms navigate the requirements and complete necessary documentation.
• Promote Good Faith Efforts: Ensure that Hornblower's efforts to engage MWBE firms are documented.
• Additional job duties assigned.

Requirements & Qualifications:

• Bachelor’s degree in business administration, Supply Chain Management, Public Administration, or a related field, or a High School Diploma with equivalent experience.
• Familiarity with MWBE certification processes and compliance requirements is a plus.
• Experience in procurement, supplier diversity, or related fields is preferred but not required.
• Strong customer service, organization, and interpersonal skills.
• Maintain a high level of organization, detailed oriented and meet deadlines.
• Handle multiple tasks/projects at one time.
• Establish and maintain effective working relationships as required by job responsibility.
• Listen effectively, assess the situation, determine relevant issues, & suggest solutions.
• Have a working knowledge of computer skills, including but not limited to proficiency with Microsoft Office Suites.
• Must be able to effectively understand and convey written and verbal information to coworkers and guests.
• Maintain uniform and personal grooming in compliance with appearance standards.
• Will be required to be available for work nights, weekends and on all major holidays.

About Us:

City Experiences’ passion is to provide amazing experiences on land and water. Our 40-year success through organic growth and acquisitions has resulted in a portfolio of over 25 brands that welcome upwards of 30 million guests/riders annually. If you’re an enthusiastic team player who thrives in an environment where communication, creativity, and cooperation are encouraged, this may just be the opportunity for you.

The RESPECT Service System embodies City Experiences’ mission, vision, values and operating principles. By creating a company culture that puts RESPECT at its core, we believe it will drive us to achieve our goal of becoming a Global Experiences and Transportation Leader.

EEO / Disabled / Protected Veteran Employer. Hornblower is proud to be an Equal Employment Opportunity employer. We offer equal employment opportunities to all qualified individuals and prohibit discrimination and/or harassment of any type, including but not limited to discrimination and or harassment based upon race, religion, religious creed, color, national origin, ancestry, citizenship, sex, sexual orientation, gender, gender identity, gender expression, age, pregnancy or relation medical conditions, childbirth, breastfeeding, parental status, veteran and/or military status, disability (physical or mental), medical condition, genetic information or characteristics, political affiliation, domestic violence survivor status, marital status, or other characteristics prohibited by federal, state, or local law. Additionally, as a federal, state, and local contractor, Hornblower complies with government regulations, including affirmative action responsibilities for qualified individuals, where and as they apply. The company also participates in the E-Verify program in certain locations.