Technician I

Primarily responsible for ensuring that customer and contractor vehicle service and repair needs are met.

JOB DUTIES 

• Take care of customer, whether it be contractor or after sale customer 
• Repair vehicle properly and with safe techniques 
• Vehicle inspection against industry accepted standards 
• Minor shop duties (clean up, trash) 
• Maintain a tidy work area

POSITION REQUIREMENTS 

• High school Diploma/GED 
• Vocational/Technical/Business School 
• Diagnostic Training 
• Knowledge of product 
• Repair skills
• Problem solving 
• Basic computer skills

CHARACTERISTICS 

• Honesty & Integrity in all matters 
• Customer Service Focused 
• Excellent Communication skills 
• Problem Solver 
• Strong Technical Aptitude 
• Up-to-date Technologically 
• Solid work ethic 
• Organized

SKILLS & QUALIFICATIONS 

• No supervisory responsibility 
• Tasks are multiple and diverse with some interrelationship across processes.
• Work requires the direct application of a variety of procedures, policies and/or precedents.
• There is some budget responsibility and expenditure authority. 
• Performs tasks and duties under general supervision, using established procedures and innovation.
• Chooses from limited alternatives to resolve problems.
• Occasional independent judgment is required to complete work assignments.
• Often makes recommendations to work procedures, policies and practices.
• Refers unusual problems to supervisor.

PHYSICAL REQUIREMENTS 

• Work involves frequent exposure to unpleasant elements, such as extreme temperatures, dirt, dust, fumes, smoke, loud noises, chemicals, etc. 
• Position requires continuous moderate or occasional heavy physical activity which includes 15% walking, 50% standing, 10% lifting, 10% pulling, 10% pushing, and 5% sitting.