Parts Coordinator

• Assists all customers (retail and shop) in selecting required parts in a friendly, professional and efficient manner.
• Informs customers of companion part requirements and specials and ensures that the customer is exposed to the full product line.
• Answers phone calls, providing price quotes and other information.
• Provides high level of service to internal and external customers.
• Pulls and fills orders from stock.
• Notifies parts manager of out-of-stock parts or shop materials that need immediate attention.
• Locates out-of-stock parts from outside source and submits an emergency order, if necessary.
• Notifies the service advisor and the customer when special ordered parts have been received.
• Notifies the body shop when all parts have arrived and when they will be delivered.
• Pulls orders for delivery to body shop, making sure all parts are tagged with customer names and job number.
• Follows up on back-ordered parts.
• Verifies will-call and back-order files weekly and returns to vendors, or stocks those items not picked up or required.
• Replenishes assigned inventory daily.
• Assists outside sales representatives with their orders.
• Makes sure all internal requests for parts are billed on service repair order.
• Keeps orderly records of all repair orders, invoices, insurance estimates and special-order parts.

• Organizational skills along with a strong work ethic.
• Strong Parts Computer proficiency is also extremely helpful.
• Bilingual a plus but not required.
• MUST have prior automotive parts sales experience
• Positive, enthusiastic attitude!
• Valid Drivers license
• Pre-Employment Background Check Required.
• Crown CDJR  is a Drug FREE workplace – Pre-Employment Drug Screening Required
• Willingness to lead by example.
• Exceptional Customer/Team handling/service skills
• Ability to work flexible schedules including some weekends
• Must be a Team Player!
• Qualified Enthusiastic candidates only

Salary : $14 - $16