Credit Assistant

CREDIT ASSISTANT - Greensboro, NC

Looking to start an exciting new career? City Electric Supply offers excellent career opportunities for people who are friendly, motivated, and passionate about providing incredible customer service. Benefits include medical, dental, and vision insurance, 401K, paid time off, and internal growth opportunities.

About City Electric Supply

CES is a family-owned electrical wholesaler with the benefits of a worldwide service network and the personal service of a neighborhood store. Our "customer service first" core value has allowed us to grow continually for over 65 years while keeping our founding principle of empowering people to make local business decisions. CES now employs more than 7,400 people at over 1,000 branches world-wide of which there are over 600 branches across North America. Our vision is to add 30-35 branches a year, while staying true to our Company values.

Summary

Assist Credit Manager with day to day duties of credit department.

Essential Job Functions

· Manage delegated portion of ticketing system and send any respective correspondence

based on NSD Market Type

· Run credit reports for credit decisioning

· Consolidate targeted data from credit reports into table format for credit review by

management

· Data Entry - Setup new customer accounts, customer maintenance

· Assist with collection efforts including calls, letters, and e-mail

· Process credit card payments

· Perform account reconciliations

· Investigate and resolve customer queries

· Research and resolve payment discrepancies

· Maintain accounts receivable customer files and records

· Communicate with branches and customers by e-mail, phone, fax

· Prioritize phone messages, emails and mail

· Ability to develop and maintain positive relations with coworkers, supervisors, and

customers

· Ability to multi-task and to work effectively in a fast-paced environment

· Ability to work full time or overtime, if necessary.

Education/Experience

· College degree preferred, but not required

· One to two years’ previous experience preferred, but not required

· Knowledge of office administration and procedures

· Proficient in Microsoft Outlook, Word, Excel

Competencies

· Attention to detail and accuracy

· Time Management skills

· Exceptional organizational skills

· Excellent written communication skills

· Ability to work independently

· Team member

· Problem Solving/Analysis

· Excellent customer service

· Flexibility and willingness to adapt to change

· Maintain Confidential information

Supervisory Responsibility

This position has no supervisory responsibilities.

Work Environment

This job operates in a professional office environment.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Prolonged periods sitting at a desk and working on a computer. Must be able to lift up to 15 pounds.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

EEO Statement

City Electric Supply (CES) provides equal employment opportunities (EEO) to all employees and candidates for employment without regard to race, color, religion, sex, national origin, age, disability, genetics or other protected class status. In addition to the federal law requirements, CES complies with applicable state and local laws governing nondiscrimination in employment. CES also makes reasonable accommodations to qualified individuals with disabilities, in accordance with the ADA. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfers, leaves of absence, compensation and training.

City Electric Supply is a drug free workplace.

For further information about CES, visit our website at www.cityelectricsupply.com.

Job Type: Full-time

Benefits:

401(k)

401(k) matching

Dental insurance

Employee discount

Health insurance

Life insurance

Paid time off

Vision insurance

Physical setting:

Office

Schedule:

Monday to Friday 8:00 am – 5:00 pm