What are the responsibilities and job description for the Customer Service/ Collections Representative position at City Credit of Denham Springs?
Customer Service/Collections Representative
City Credit of Denham Springs
City Credit of Denham Springs is a locally owned and operated consumer lending business serving Livingston Parish since 1987. We treat our customers and employees like family. We attribute the quality of our employees to their commitment to our customers.
GENERAL SUMMARY:
We are looking for a Customer Service/Collections Representative who possesses exceptional customer service with the ability to work collection accounts. This position focuses on building and growing customer relations.
MAJOR DUTIES/RESPONSIBILITIES:
- Greet, assist and solicit individuals entering the office and calling by phone
- Receive and process credit applications, and record information obtained
- Process payments, operate a cash drawer, process bank deposits, maintain records
- Make recommendations regarding loan approvals; complete loan closings
- Handle customer account management and collection activities including phone calls and face to face communications with customers
- Perform all other duties as assigned by management
BASIC REQUIREMENTS:
- High School Diploma or GED from accredited institution
- 0-2 years of consumer finance or related experience
- Cash handling; computer skills; customer service skills
- Ability to work with minimum supervision
- General working knowledge of Microsoft Windows and Word Applications
- Excellent communication skills
COMPENSATION:
- The salary range for this position is based on the specific skills, experience and job duties of the selected candidate.
REFERENCES REQUIRED
Pay: From $15.00 per hour
Expected hours: 20.0 – 30.0 per week
Work Location: In person
Salary : $15