What are the responsibilities and job description for the System Engineer II position at City Bank?
The Systems Engineer II is responsible for supporting equipment in a Microsoft Windows environment, including design through implementation and support. A System Engineer performs installation, configuration and upgrades, of related hardware and software, in a LAN, WAN and stand-alone environment. A System Engineer provides investigation, diagnostic testing and repair/resolution of system, hardware, software and infrastructure.
Essential Duties
- Manage and monitor all installed systems and infrastructure
- Install, configure, test and maintain operating systems, application software and system management tools
- Proactively ensure the highest levels of systems and infrastructure availability and stability
- Monitor and test application performance for potential bottlenecks, identify possible solutions, and work with developers to implement those fixes
- Maintain security, backup, and redundancy strategies
- Write and maintain custom scripts to increase system efficiency and lower the human intervention time on any tasks
- Participate in the design of information and operational support systems
- Provide 2nd and 3rd level support
- Liaise with vendors and other IT personnel for problem resolution
- Ensures change control and other processes and procedures are followed and that configuration documentation is completed when systems are deployed or modified
- Provides timely and clear communications to management and/or clients as appropriate
- Participate in disaster recovery tests and planning
- Partner with peers and management to make informed strategic enterprise decisions
- Research, recommend, and implement streamlined automation processes
- Training and knowledge transfer to other team members to ensure continuity of knowledge
Equal Opportunity Employer/Veterans/Disabled