What are the responsibilities and job description for the Financial Services Associate position at City Bank?
Job Overview
We are seeking a highly skilled and customer-focused individual to join our team as a Front Line Teller at City Bank. In this role, you will be responsible for delivering exceptional customer service, processing transactions, and maintaining the highest level of security awareness.
Main Duties:
- Provide professional and courteous service to customers, ensuring their banking needs are met promptly and efficiently.
- Process a variety of transactions, including deposits, withdrawals, and loan payments, in accordance with established bank policies and procedures.
- Maintain a secure environment by following protocols for the safekeeping of cash and confidential information.
- Be knowledgeable about bank products and services to advise customers on suitable options.
- Perform daily tasks, such as balancing teller windows, handling night depository bags, and maintaining adequate supplies.
- Assist with wire transfer requests, currency exchange, and other specialized transactions.
Requirements:
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
- Knowledge of banking operations and procedures.
- High school diploma or equivalent required; degree in finance or related field preferred.
