What are the responsibilities and job description for the Employment & Training Specialist III (9704)- San Francisco Human Services Agency (X00104) position at City and County of San Francisco?
Job Description
The 9704 Employment & Training Specialist III performs functions in a technical area of expertise and serves as a resource to both staff and clients in Employment & Training programs. This class is distinguished from the 9703 Human Services Agency Employment & Training Specialist II in that the latter provides routine employment services that are less technical, and tasks and duties are performed under closer supervision. The 9704 classification is distinguished from the 9705 Employment & Training Specialist IV in that the latter is assigned greater supervisory responsibility and authority.
1\. Analyze local labor market needs and research available employment and training opportunities.
2\. Contact and develop unsubsidized jobs and opportunities for pre-employment worksites in the public/private sectors. Provides group orientations, informing sessions, or other employment workshops.
3\. Develop and maintain effective working relationships with employment service providers and inter/intra-agency staff.
4\. Assist job-ready clients with job search and placement. Locate suitable training sites for placement of participants requiring additional training and experience.
5\. Collect and compile data, statistical information, and reports as needed; maintain records.
6\. Work closely with the Employment Development Department and other private, public, and community agencies in providing job leads to participants.
7\. Assist participants in writing and editing resumes, preparing forms, letters, and necessary paperwork for employment.
8\. Design and present employment training workshops to participants and partnering agencies; evaluate training needs and create new programs to address participant requirements; provide staff training for the assessment function.
9\. Write and edit training manuals, including forms and procedural memos; maintain curriculum and training materials; instruct participants on skill development in the areas of: life skills, reading, language development, and math.
10\. Administer and evaluate standardized vocational tests, interpret results, and prepare comprehensive reports with employment recommendations and training needs; coordinate test administration with external vendors and agencies; prepare statistical reports on assessment activities.
11\. Analyze and interpret new laws, policies and regulations as related to the program and make recommendations to incorporate in the employment/training program.
Qualifications
Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. If education verification is required, information on how to verify education requirements, including verifying foreign education credits or degree equivalency, can be found at [_https://careers.sf.gov/knowledge/experience-education/_](https://careers.sf.gov/knowledge/experience-education/).
A passing score must be achieved on the Written Multiple Choice Examination in order to continue in the selection process.
The above test component is considered standardized and, therefore, test questions and answers are not available for public inspection or review.
After Application Submission, Candidates Deemed Qualified Must Complete All Subsequent Steps To Advance In This Selection Process, Which Includes The Following:
To find Departments which use this classification, please see the city’s[ ](https://sfdhr.org/sites/default/files/documents/Forms-Documents/Position-Counts-by-Job-Codes-and-Department-FY-2022-23.pdf)[_Position Counts by Job Codes and Departments._](https://sfdhr.org/sites/default/files/documents/Forms-Documents/Position-Counts-by-Job-Codes-and-Department-FY-2023-24.pdf)
The terms of this announcement may be appealed under Civil Service Rule 110.4. Such appeals must be submitted in writing to the Department of Human Resources, 1 S Van Ness Avenue, 4th Floor, San Francisco, CA 94103-5413 by close of business on the 5th business day following the issuance date of this examination announcement. Information concerning other Civil Service Commission Rules involving announcements, applications and examination policies, including applicant appeal rights, can be found on the Civil Service Commission website at [_https://sf.gov/departments/civil-service-commission_](https://sf.gov/departments/civil-service-commission). ****
Additional Information
**Additional Information Regarding Employment with the City and County of San Francisco:**
Computers are available for the public (9:00 a.m. to 4:00 p.m. Monday through Friday) to file online applications in the lobby of the Dept. of Human Resources at 1 South Van Ness Avenue, 4th Floor and at the [_City Career Center at City Hall_](https://www.sf.gov/city-career-center), 1 Dr. Carlton B. Goodlett Place, Room 110.
Ensure your application information is accurate, as changes may not be possible after submission. Your first and last name must match your legal ID for verification, and preferred names can be included in parentheses. Use your personal email address, not a shared or work email, to avoid unfixable issues.
Applicants will receive a confirmation email from [**_notification@smartrecruiters.com_**](mailto:notification@smartrecruiters.com) that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. **Failure to receive this email means that the online application was not submitted or received.**
If you have any questions regarding this recruitment or application process, please contact the exam analyst, Patrice Brown, by telephone at (415) 557-5559 or by email at patrice.brown@sfgov.org.
All of your information will be kept confidential according to EEO guidelines.
The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.
The 9704 Employment & Training Specialist III performs functions in a technical area of expertise and serves as a resource to both staff and clients in Employment & Training programs. This class is distinguished from the 9703 Human Services Agency Employment & Training Specialist II in that the latter provides routine employment services that are less technical, and tasks and duties are performed under closer supervision. The 9704 classification is distinguished from the 9705 Employment & Training Specialist IV in that the latter is assigned greater supervisory responsibility and authority.
- Essential Duties:**
1\. Analyze local labor market needs and research available employment and training opportunities.
2\. Contact and develop unsubsidized jobs and opportunities for pre-employment worksites in the public/private sectors. Provides group orientations, informing sessions, or other employment workshops.
3\. Develop and maintain effective working relationships with employment service providers and inter/intra-agency staff.
4\. Assist job-ready clients with job search and placement. Locate suitable training sites for placement of participants requiring additional training and experience.
5\. Collect and compile data, statistical information, and reports as needed; maintain records.
6\. Work closely with the Employment Development Department and other private, public, and community agencies in providing job leads to participants.
7\. Assist participants in writing and editing resumes, preparing forms, letters, and necessary paperwork for employment.
8\. Design and present employment training workshops to participants and partnering agencies; evaluate training needs and create new programs to address participant requirements; provide staff training for the assessment function.
9\. Write and edit training manuals, including forms and procedural memos; maintain curriculum and training materials; instruct participants on skill development in the areas of: life skills, reading, language development, and math.
10\. Administer and evaluate standardized vocational tests, interpret results, and prepare comprehensive reports with employment recommendations and training needs; coordinate test administration with external vendors and agencies; prepare statistical reports on assessment activities.
11\. Analyze and interpret new laws, policies and regulations as related to the program and make recommendations to incorporate in the employment/training program.
Qualifications
- **_Education_** **:** Possession of a baccalaureate degree from an accredited college or university.
- **_Experience:_** Two (2) years of experience providing direct services to clients in areas of workforce development such as recruitment, training, job search training, job or business development, career counseling, workshop instruction and facilitation, or a closely related field.
- _License and Certification:_** Some positions require possession of, or ability to obtain, an appropriate, valid California driver's license.
- _Substitution:_** Additional qualifying experience may be substituted for the required degree on a year-for-year basis. Thirty (30) semester units or forty-five (45) quarter units equal one (1) year.
- _Verification of Experience and Education_** _:_ ****
Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. If education verification is required, information on how to verify education requirements, including verifying foreign education credits or degree equivalency, can be found at [_https://careers.sf.gov/knowledge/experience-education/_](https://careers.sf.gov/knowledge/experience-education/).
- Note:** Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.
- _Selection Procedures_**
- Written Examination- Multiple Choice (Weight –100%)** :
A passing score must be achieved on the Written Multiple Choice Examination in order to continue in the selection process.
The above test component is considered standardized and, therefore, test questions and answers are not available for public inspection or review.
After Application Submission, Candidates Deemed Qualified Must Complete All Subsequent Steps To Advance In This Selection Process, Which Includes The Following:
- Eligible List/Score Report:** A confidential eligible list of applicant names that have passed the civil service examination process will be created and used for certification purposes only. An examination score report will be established, so applicants can view the ranks, final scores and number of eligible candidates. Applicant information, including names of applicants on the eligible list, shall not be made public unless required by law. However, an eligible list shall be made available for public inspection, upon request, once the eligible list is exhausted or expired and referrals resolved. The eligible list/score report resulting from this civil service examination process is subject to change after adoption (e.g., as a result of appeals), as directed by the Human Resources Director or the Civil Service Commission.
To find Departments which use this classification, please see the city’s[ ](https://sfdhr.org/sites/default/files/documents/Forms-Documents/Position-Counts-by-Job-Codes-and-Department-FY-2022-23.pdf)[_Position Counts by Job Codes and Departments._](https://sfdhr.org/sites/default/files/documents/Forms-Documents/Position-Counts-by-Job-Codes-and-Department-FY-2023-24.pdf)
- _Terms of Announcement and Appeal Rights_** :
The terms of this announcement may be appealed under Civil Service Rule 110.4. Such appeals must be submitted in writing to the Department of Human Resources, 1 S Van Ness Avenue, 4th Floor, San Francisco, CA 94103-5413 by close of business on the 5th business day following the issuance date of this examination announcement. Information concerning other Civil Service Commission Rules involving announcements, applications and examination policies, including applicant appeal rights, can be found on the Civil Service Commission website at [_https://sf.gov/departments/civil-service-commission_](https://sf.gov/departments/civil-service-commission). ****
Additional Information
**Additional Information Regarding Employment with the City and County of San Francisco:**
- [ _Information About The Hiring Process_](https://sfdhr.org/information-about-hiring-process)
- [ _Conviction History_](http://sfdhr.org/conviction-history-faq)
- [ _Employee Benefits Overview_](https://sfdhr.org/benefits-overview)
- [_Equal Employment Opportunity_](https://sfdhr.org/equal-employment-opportunity)
- [_Disaster Service Worker_](https://sfdhr.org/disaster-service-workers)
- [ _ADA Accommodation_](https://sfdhr.org/information-about-hiring-process#applicantswithdisabilities)
- [ _Veterans Preference_](http://sfdhr.org/information-about-hiring-process#veteranspreference)
- [ _Right to Work_](https://sfdhr.org/information-about-hiring-process#identification)
- [ _Copies of Application Documents_](https://sfdhr.org/information-about-hiring-process#copies)
- [ _Diversity Statement_](https://sfdhr.org/information-about-hiring-process#diversitystatement)
- _Where to apply_**
Computers are available for the public (9:00 a.m. to 4:00 p.m. Monday through Friday) to file online applications in the lobby of the Dept. of Human Resources at 1 South Van Ness Avenue, 4th Floor and at the [_City Career Center at City Hall_](https://www.sf.gov/city-career-center), 1 Dr. Carlton B. Goodlett Place, Room 110.
Ensure your application information is accurate, as changes may not be possible after submission. Your first and last name must match your legal ID for verification, and preferred names can be included in parentheses. Use your personal email address, not a shared or work email, to avoid unfixable issues.
Applicants will receive a confirmation email from [**_notification@smartrecruiters.com_**](mailto:notification@smartrecruiters.com) that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. **Failure to receive this email means that the online application was not submitted or received.**
If you have any questions regarding this recruitment or application process, please contact the exam analyst, Patrice Brown, by telephone at (415) 557-5559 or by email at patrice.brown@sfgov.org.
All of your information will be kept confidential according to EEO guidelines.
The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.
Salary : $100,048
