What are the responsibilities and job description for the Maintenance Control Technician – Denver International Airport position at City and County of Denver?
About Our Job
With competitive pay, great benefits, and endless opportunities, working for the City and County of Denver means seeing yourself working with purpose — for you, and those who benefit from your passion, skills and expertise. Join our diverse, inclusive and talented workforce of more than 11,000 team members who are at the heart of what makes Denver, Denver.
What We Offer
The City and County of Denver offers competitive pay commensurate with education and experience. New hires are typically brought into the organization between $23.33--$35.00/hourly based upon experience and education. We also offer generous benefits for full-time employees which include but are not limited to:
In this position you can expect to work on site at Denver International Airport (parking is provided)
Shifts consist of three (3) 12-hour shifts AND every other Wednesday We are hiring for the following shift:
Since opening on Feb. 28, 1995, Denver International Airport (DEN) has become one of the world’s busiest airports. In 2025, 82,427,962 passengers passed through DEN, making DEN 4th busiest airport in the U.S. and the world’s 10th busiest airport. DEN is Colorado’s primary economic engine, generating $47.2 billion in annual economic impact for the state. At DEN, we are committed to fostering a diverse, inclusive, and equitable workplace. We celebrate individuality and strive to keep Equity, Diversity, Inclusion & Accessibility (EDIA) at the center of all that we do.
As a Maintenance Control Technician, you will work in a fast-paced environment managing maintenance requests and inquiries through various channels such as social media, web-based programs, phone calls, emails, and service requests. Your primary role involves generating work orders and directing maintenance teams using radio communication and email. You'll operate multiple computer systems, such as: Maximo, Veoci, Microsoft Office 365, and others (with training provided). You'll also coordinate with airlines, concessionaires, and tenants to resolve maintenance issues. Expect to monitor weather conditions, assist in emergency responses, and ensure the timely completion of work orders. Additionally, you'll create reports, maintain records, and occasionally assist with out-of-office duties as warranted.
Additionally, as a Maintenance Control Technician, you can expect to:
We value diversity of ethnicity, race, socioeconomic status, sexual identity, gender, religion, language, ability, and experience and exemplify this through the makeup of our team at all levels. You'll be right at home here if you cultivate strong relationships and push yourself, your work, the people around you and Denver to the next level.
Our ideal candidate has some or all the following experience, skills, and characteristics:
Colorado Bureau of Investigation (CBI) Background Check required:
Must pass a CBI background and fingerprint check and obtain and maintain CBI certification as a condition of employment. Must take and pass an online test every two years to maintain certification.
Snow / Emergency Duties: Denver International Airport is a 24/7/365 team operation. If weather conditions warrant or an emergency crisis occurs, all DEN employees can be required to work extended hours and/or shifts.
Application Deadline
To be considered for this position, you must include the following on your job application (upload the attachment(s) to the Resume/CV section on the My Experience tab):
About Everything Else
Job Profile
CX2555 Maintenance Control Technician
To view the full job profile including position specifications, physical demands, and probationary period, click here.
Position Type
Unlimited
Position Salary Range
$23.89 - $35.84
Target Pay
between $23.33--$35.00/hourly based upon experience and education
Agency
Denver International Airport
Redeployment during Citywide Emergencies
City and County of Denver employees may be re-deployed to work in other capacities in their own agencies or in other city agencies to support core functions of the city during a citywide emergency declared by the Mayor.
The City and County of Denver provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, national origin, disability, genetic information, age, or any other status protected under federal, state, and/or local law.
It is your right to access oral or written language assistance, sign language interpretation, real-time captioning via CART, or disability-related accommodations. To request any of these services at no cost to you, please contact Jobs@Denvergov.org with three business days’ notice.
Applicants for employment with the City and County of Denver must have valid work authorization that does not require sponsorship of a visa for employment authorization in the U.S.
For information about right to work, click here for English or here for Spanish.
With competitive pay, great benefits, and endless opportunities, working for the City and County of Denver means seeing yourself working with purpose — for you, and those who benefit from your passion, skills and expertise. Join our diverse, inclusive and talented workforce of more than 11,000 team members who are at the heart of what makes Denver, Denver.
What We Offer
The City and County of Denver offers competitive pay commensurate with education and experience. New hires are typically brought into the organization between $23.33--$35.00/hourly based upon experience and education. We also offer generous benefits for full-time employees which include but are not limited to:
- A guaranteed life-long monthly pension, once vested after 5 years of service
- 457B Retirement Plan
- 140 hours of PTO earned within first year 12 paid holidays, 1 personal holiday, 1 Wellness Day and 1 volunteer day per year
- Competitive medical, dental and vision plans effective within 1 month of start date
In this position you can expect to work on site at Denver International Airport (parking is provided)
- Thursday, Friday and Saturday and every other Wednesday, from 1700 (5:00 PM) – 0500 (5:00 AM)
- Shifts are yearlong commitments and are subject to change based on operational need. 7%-12% pay differential depending on shift assigned
- Shifts are not guaranteed and are subject to change
- Denver International Airport is a 24/7/365 team operation. If staffing challenges occur, weather conditions warrant or an emergency crisis occurs, all DEN employees will be required to work extended hours and/or alternative shifts (includes nights, weekends, and holidays)
- Participates in mandatory snow/emergency duties
Since opening on Feb. 28, 1995, Denver International Airport (DEN) has become one of the world’s busiest airports. In 2025, 82,427,962 passengers passed through DEN, making DEN 4th busiest airport in the U.S. and the world’s 10th busiest airport. DEN is Colorado’s primary economic engine, generating $47.2 billion in annual economic impact for the state. At DEN, we are committed to fostering a diverse, inclusive, and equitable workplace. We celebrate individuality and strive to keep Equity, Diversity, Inclusion & Accessibility (EDIA) at the center of all that we do.
As a Maintenance Control Technician, you will work in a fast-paced environment managing maintenance requests and inquiries through various channels such as social media, web-based programs, phone calls, emails, and service requests. Your primary role involves generating work orders and directing maintenance teams using radio communication and email. You'll operate multiple computer systems, such as: Maximo, Veoci, Microsoft Office 365, and others (with training provided). You'll also coordinate with airlines, concessionaires, and tenants to resolve maintenance issues. Expect to monitor weather conditions, assist in emergency responses, and ensure the timely completion of work orders. Additionally, you'll create reports, maintain records, and occasionally assist with out-of-office duties as warranted.
Additionally, as a Maintenance Control Technician, you can expect to:
- Document maintenance incidents using Veoci, DEN’s emergency management program
- Create work orders and service requests using DEN’s computerized maintenance management system, Maximo
- Monitor various essential systems such as fire alarms, lift station alerts, runway lighting, and critical sensors throughout the airport monitoring temperature and humidity, water leaks and power failures
- Communicate effectively with internal and external stakeholders related to the organization
- Assist with individuals needing access to various secured areas of the airport through the maintenance Control Center’s physical key storage solution
- Follow established protocols for notification and documentation of events at DEN
- Liaise between reporting party/organization and maintenance departments managing complex customer, airline, tenant issues
- Collaborate with others to improve accountability, communication, and standardization with maintenance departments
- Recommend and apply continuous improvement methodologies to enhance procedures through thorough research, analysis, reporting, and or incorporation of customer feedback
- Inform, educate, and enforce airport rules and regulations
- Participates in mandatory snow/emergency duties
- Perform other related duties as assigned or requested by management
We value diversity of ethnicity, race, socioeconomic status, sexual identity, gender, religion, language, ability, and experience and exemplify this through the makeup of our team at all levels. You'll be right at home here if you cultivate strong relationships and push yourself, your work, the people around you and Denver to the next level.
Our ideal candidate has some or all the following experience, skills, and characteristics:
- Decision-making, problem-solving ability and critical thinking skills
- Multi-task: Skill in using a variety of computer systems related to maintenance and incident management, reviewing work functions to ensure effective and efficient completion of the work assignment
- Organizational skills with meticulous attention to detail
- Ability to effectively communicate with all levels of an organization from field personnel to management
- Superior customer service skills
- Self-motivated and hardworking
- Experience with Microsoft 365 applications
- A proven ability to build and maintain effective working relationships
- Able to analyze information, identify underlying rules or relationships, and draw accurate conclusions based on facts and data
- Education: Graduation from high school or the possession of a GED, HiSET or TASC Certificate
- Experience: Two (2) years of experience in performing a variety of duties requiring construction, mechanical and general facility maintenance skills, and writing skills
- Licensures/Certification(s): By position, requires a valid Driver's License at the time of Application
- Equivalency: Additional appropriate education may be substituted for the minimum experience requirements
- Licenses and certifications must be kept current as a condition of employment
- Internal Candidates Only: Please note that probationary employees are not eligible to apply to open positions until they’ve successfully passed probation. Please only apply if you have already passed probation
Colorado Bureau of Investigation (CBI) Background Check required:
Must pass a CBI background and fingerprint check and obtain and maintain CBI certification as a condition of employment. Must take and pass an online test every two years to maintain certification.
Snow / Emergency Duties: Denver International Airport is a 24/7/365 team operation. If weather conditions warrant or an emergency crisis occurs, all DEN employees can be required to work extended hours and/or shifts.
Application Deadline
To be considered for this position, you must include the following on your job application (upload the attachment(s) to the Resume/CV section on the My Experience tab):
- Resume
About Everything Else
Job Profile
CX2555 Maintenance Control Technician
To view the full job profile including position specifications, physical demands, and probationary period, click here.
Position Type
Unlimited
Position Salary Range
$23.89 - $35.84
Target Pay
between $23.33--$35.00/hourly based upon experience and education
Agency
Denver International Airport
Redeployment during Citywide Emergencies
City and County of Denver employees may be re-deployed to work in other capacities in their own agencies or in other city agencies to support core functions of the city during a citywide emergency declared by the Mayor.
The City and County of Denver provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, national origin, disability, genetic information, age, or any other status protected under federal, state, and/or local law.
It is your right to access oral or written language assistance, sign language interpretation, real-time captioning via CART, or disability-related accommodations. To request any of these services at no cost to you, please contact Jobs@Denvergov.org with three business days’ notice.
Applicants for employment with the City and County of Denver must have valid work authorization that does not require sponsorship of a visa for employment authorization in the U.S.
For information about right to work, click here for English or here for Spanish.
Salary : $47