What are the responsibilities and job description for the Client Relationship Specialist position at City Ambulance Service?
Responsibilities
- Present and promote services using data and research to existing and prospective clients.
- Perform DAILY visits to facilities assigned for by your regional manager.
- Perform needs analysis of existing/potential facilities to meet and beat their needs.
- Establish, develop and maintain positive business and client relationship.
- Expedite the resolution of customer problems and complaints to maximize satisfaction.
- Coordinate marketing efforts with team members and other departments.
- Supply management with reports on client needs, problems, interests, competitive activities, and potential for new services.
- Keep abreast of best practices and industry trends.
- Continuously improve through feedback.
- Company car and phone provided.
Requirements
- Proven work experience as a marketing representative.
- Highly motivated with a proven track record in sales.
- Excellent verbal communication and critical thinking skills.
- Prioritizing, time management and organizational skills.
- Relationship management skills and openness to feedback.
- Preferred: EMS Industry knowledge/former Medics looking to break into marketing.
Shift:
Monday - Friday, occasionally weekends
Nights Shifts (5pm-1am)
Job Type: Full-time
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Experience:
- Marketing: 1 year (Required)
- Customer service: 1 year (Preferred)
License/Certification:
- Driver's License (Required)
Shift availability:
- Night Shift (Required)
Work Location: On the road
Salary : $46,489 - $65,535