Receptionist

Shifts Available:

• Part-Time - Saturday to Sunday 8:30 am - 5 pm

For Full Time, What We Offer:

• Medical, Dental, and Vision coverage.
• Additional options like Accident Insurance and Hospitalization plans.
• Life and AD&D insurance included for full-time employees.
• 401(k) retirement savings.
• Paid time off: Vacation, Holidays, and Sick Leave.
• Supportive and collaborative work environment.
• Paid orientation and training programs.

• 
  $17-21/hour

Position Overview:
The Receptionist role is to perform clerical support in an efficient manner in accordance with established policies and procedures, and as directed by your supervisor. The Receptionist interfaces with the public visiting the facility and by telephone, communicates with outside agencies, and ensures that the facility is a positive choice for seniors.

• Promptly answer all incoming calls proper telephone etiquette (professional, creditable, pleasant and sincere).
• Receive and follow reception schedule/instructions from your supervisor and as outlined in our established policies and procedures.
• Answer telephone, determine nature of call and direct caller to appropriate individual or department.
• Received inquiries and release information in accordance with established policies and procedures.
• Maintain a current file/listing of residents by name and room number, emergency phone members of on-call personnel, department extensions, key personnel, etc.
• Maintain a current listing of critical residents and/or residents who may not receive phone calls due to their condition (May refer such calls to Nurse Supervisor/Charge Nurse).
• Fields accurate and complete phone messages, provides callers with necessary and appropriate information, and ensures delivery of messages.
• Assists in the preparation of mailing monthly statements for residents, stuffing envelopes, labeling, etc.
• Create and maintain an atmosphere of warmth, personal interest, and positive emphasis, as well as a calm environment throughout the facility.

Qualifications:

• Must possess, as a minimum, a High School Diploma education or its equivalent.
• Must have at least 2-year experience in a clerical position, or successfully completed a secretarial science program from an accredited school/college.